Charlottesville Fashion Square Mall Hotels

"Parking was easy and available. Check in was not so good. The hotel has a sign and on their website that states check-in is 3pm. We arrived at 4pm and they did not have a room for us nor could they even check us in. Three other customers were also told to wait for a room. They would not offer us a different room. We had to wait in the lobby until we reapproached the desk to check again on if a room was available. It was very inefficient and frustrating. "

"I requested to have by reservation be changed to one night ahead of the original date. To have done so my $130 a night room wash going to be penalized with $130 charge. I was not going to pay double for the room; therefore it set empty costing me $130. No I am not happy!"

"Great room, great location, great breakfast."

"Decent place to stay in Charlottesville. Age shows in the building, but it’s an okay stop. "

"Staff"

"A"

"Yes"

"room is clean, staff was helpful, breakfast was as expected, shower water is hot (we like)"

"It was fine, but very hard to find from the road!"