Staff were not the friendliness. Rooms and hallways were dark. Also, they need to make clear the difference between Fátima lux and Fatima lux park before booking,
Veronica
2025 年 6 月入住 2 晚
6/10 一般
Pedro
与家人出行
2025 年 6 月 21 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
The hotel was ok but the guy in the restaurant ripped us off on our bill. And it was not by mistake, he was being dishonest!
Pedro
2025 年 5 月入住 1 晚
10/10 超赞
Alvaro
2025 年 6 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good hotel with excellent service. Super clean and people super friendly
Alvaro
2025 年 5 月入住 1 晚
8/10 还可以
Victoria
与家人出行
2025 年 5 月 20 日
满意:员工和服务,清洁度
The exterior looks worn and could do with a coat of paint . The shops which seem to be part of the hotel are mainly vacant which doesn’t make the property look appealing. The staff were attentive and friendly and the breakfast was good.
Victoria
2025 年 5 月入住 2 晚
8/10 还可以
Thanh Thuy Thi
与配偶出行
2025 年 5 月 15 日
满意:住宿条件和设施,清洁度
Average. Customer service is average. Breakfast is ok.
Thanh Thuy Thi
2025 年 5 月入住 1 晚
6/10 一般
Lalaine
2025 年 5 月 15 日
The only thing that i like is we are very closed to the sanctuary, accessible restaurants, but the hotel don’t serve llunch & dinner, but our stay is fine
Lalaine
2025 年 5 月入住 3 晚
2/10 糟糕
Danielle
2025 年 5 月 14 日
Danielle
2025 年 5 月入住 7 晚
10/10 超赞
Rosimeire
与家人出行, 商务旅客
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy bueno
Rosimeire
2025 年 4 月入住 4 晚
4/10 很差
Antonio
与家人出行
2025 年 4 月 21 日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
I had no issues with the property because it’s nice, the breakfast is fine but unfortunately the management is not too much efficient - I have a special medical condition and I have a special medication that need to stay in the fridge. At the moment of the booking the fridge was included for this reason I chose them, also mostly of the hotel in Fatima where we stayed in the past provided fridge. In the room the fridge was closed with a door because is part of a kitchen. After several requests to open the door and have accessibility to the fridge, the personal assured the door is open immediately (first lie) after 2 days of staying finally the door was opened, but surprisingly the fridge doesn’t works. Long story short I had to leave a day before for this reason and the hotel refused to (because their faulty) refund me the last night. My booking provider tried to negotiate with them, but one receptionist said:” if was booked with us we’ll refund you but your provider not” so if you get the room 642 be aware of this inconvenience and if you need to use the fridge consider this comment
Antonio
2025 年 4 月入住 4 晚
10/10 超赞
Regina Célia Almeida
2025 年 4 月 15 日
Regina Célia Almeida
2025 年 4 月入住 2 晚
8/10 还可以
Maria Inês
与家人出行
2025 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Boa localização
Hotel agradável e muito confortável.
Mesmo ao lado do santuário.
Pequeno almoço bom e variado.
Maria Inês
2025 年 4 月入住 1 晚
6/10 一般
José Jorge
2025 年 4 月 13 日
José Jorge
2025 年 4 月入住 2 晚
10/10 超赞
Brenda
与家人出行
2025 年 4 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Brenda
2025 年 4 月入住 1 晚
10/10 超赞
Gerda Lúcia
与家人出行
2025 年 4 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente localização e acomodação
Gerda Lúcia
2025 年 3 月入住 1 晚
10/10 超赞
Bruno
2025 年 3 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bruno
2025 年 3 月入住 1 晚
10/10 超赞
Ailime
与家人出行
2025 年 3 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent location, service, great staff. Love staying a this hotel. Family trip.
Ailime
2025 年 3 月入住 1 晚
8/10 还可以
Africa Carmen
2025 年 3 月 23 日
满意:住宿条件和设施,员工和服务
Every thing is excellent!!!
Africa Carmen
2025 年 3 月入住 1 晚
10/10 超赞
Pierre
2025 年 3 月 23 日
Pierre
2025 年 3 月入住 1 晚
8/10 还可以
José Jorge
2025 年 3 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
José Jorge
2025 年 3 月入住 1 晚
10/10 超赞
José raimundo
商务旅客
2025 年 3 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
José raimundo
2025 年 3 月入住 1 晚
10/10 超赞
Joaquin
与家人出行
2025 年 3 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Recomendable en general, personal y ubicación
Joaquin
2025 年 2 月入住 3 晚
10/10 超赞
Marcio
与家人出行
2025 年 2 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente opção. Perto da Basílica.
Marcio
2025 年 2 月入住 1 晚
10/10 超赞
marcelo
与配偶出行
2025 年 2 月 12 日
满意:服务设施
Excellent Location, spacious rooms and great common áreas!