All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We are saddened that somehow we've dissapointed this guest. If we knew how or where the problem existed we could take steps to correct it. Perhaps the guest can give us a call and let us know how we can do better for him.
10/10 Excellent
Donna
21 Apr 2024
Donna
Stayed 1 night in Apr 2024
Response from innkeeper on 16 May 2024
We hope this guest was able to experience many of the beautiful features of our Inn, our village, our beach and the Redwoods.
6/10 Okay
Tanya
25 Jan 2024
Tanya
Stayed 1 night in Jan 2024
Response from innkeeper on 25 Mar 2024
We would take immediate action to correct any definciency experienced by our guests, but we need to know where the improvement is needed. Tanya, thank you for being here with us, and please come back when you can.
The owners/managers are very nice. But:
- Everything in the village closes around 7-8pm. Totally quite and dark after that.
-The restroom was poorly cleaned (un-flushed toilet). Staffs may forgot to check it
- It would be better if they at least give customers a dish of breakfast (instead of handing out a plastic box), and open the dining room for breakfast (instead of asking customers to sit in a dark bar with so sun)
We had a fantastic stay at the Victorian Inn and Ferndale was an unexpected treasure on our trip to see the amazing redwoods on the Avenue of the Giants. Jenny is the most incredibly welcoming host - we can’t wait to get home and try the carrot cake recipe!!!
Julian
Stayed 1 night in Nov 2023
Response from Innkeeper on 3 Nov 2023
Yes, Jenny is in fact incredible. We're going to keep her around forever so you can come back and not be disappointed. Thank you.
We loved our stay at the Victorian Inn. Ferndale was lovely and everyone was nice & helpful. The Abigail room was very comfortable! We wish we would have planned a couple more days there. Thank you for a wonderful experience.
Marcus
Stayed 1 night in Oct 2023
Response from innkeeper on 27 Oct 2023
We sincerely appriciate your choosing us and our village to visit. I hope you had a nice ride through the Giant Redwoods on your way home, and thank you.
Could not get early check in from first attendant for a dubious reason. Second attendant checked us in quickly
Lawrence
Stayed 1 night in Oct 2023
Response from Innkeeper on 21 Oct 2023
Our regular check -in time is 3:00. When guests request an early check-in we try to accomodate them if the room they have reserved is cleaned and ready for them. In this case, upon their first request to check in early their room had not yet been cleaned and inspected by our staff. Upon their second request the room was ready and we were happy to check them in early. We try to advise all our guests that if they arrive in our village earlier in the day than 3:00 to give us a call, and if their room is ready we will check them in.
Thank you for taking the time to review us, and we are delighted you enjoyed staying here. We hope you were able to enjoy our village and the wonderful natural beauty of its surroundings.
While the setup was great, it is extremely overpriced. There is not much going on to justify $450 night and $200 meal for dinner.
Soohyun
Stayed 1 night in Jul 2023
Response from Innkeeper on 4 Jul 2023
We are very pleased you found us "Great". Not knowing how or through whom you made your booking, or whether or not you had any special amenities charged to your room, we cannot comment on the rate you paid. However, some online travel agencies that book rooms with us charge higher rates than others and keep a portion of it as their commission. It is unquestionabley better to book directly with the Inn for the best rate.
The owners were wonderful. Very accommodating to our little family’s special needs, no extra charges, and as friendly as can be. Food at the restaurant was great, and the bar was beautiful.
Eric
Stayed 1 night in Jun 2023
Response from Innkeeper on 23 Jun 2023
Thank you, Eric. It was a pleasure to serve you, and we hope you come back and take in some more of our Redwood Coast natural beauty and people.
Thank you for taking the time to submit a review of our Inn. I hope you had time to explore our little village or take a walk on the beach, but if you didn't, come on back and let us help you have a great time...again!
Loved everything about Ferndale and the Inn. If there was one thing I was not thrilled about it was taking my luggage up the stairs to our room, no elevator. But hey the overall experience was worth it.
Shawnna
Stayed 1 night in Jun 2023
Response from Innkeeper on 12 Jun 2023
Thank you for staying with us and enjoying our very special and unusual inn.The next time you come our front desk person will joyfully help you get your luggage up stairs.
Probably the coolest place we’ve ever spent the night. Loved the history of the building and the restaurant was just darling. Didn’t get to eat there tho because for some reason they are closed on Wednesdays and Thursdays(I believe those are the days). Was actually very disappointed about that but no worries we ate down the street at the Mexican restaurant which was very good! Just absolutely the cutest place!
Elana
Stayed 1 night in May 2023
Response from Innkeeper on 12 Jun 2023
Having you enjoy us, our inn and our village is the only reason we are here. Thank you. The VI Restaurant is now closed only on Thursdays, and we hope soon to be open every day.
Beautiful historic building in the heart of beautiful Ferndale.
Patricia
Stayed 1 night in Jun 2023
Response from Innkeeper on 8 Jun 2023
I hope you had time to enjoy our village, our beach, our Redwoods and our VI Restaurant too. If not, please come on back. And thank you for the review.
The hotel is beautifully preserved! It was very clean and the staff were wonderful! Love love loved our stay.
Lisa
Stayed 1 night in Feb 2023
Response from Innkeeper on 26 Feb 2023
And we love, love, loved you being here. Folks like you are the reason that folks like us can do this. I hope you had the opportunity to explore our historic little village while you were here. If not...then come on back!
Unfortunately the restaurant was not open due to staffing shortages. Ideally this would have been stated on the website, but difficult times in every industry and lovely people running the hotel.
Robert
Stayed 1 night in Feb 2023
Response from Innkeeper on 10 Feb 2023
Yes, temporarily our restaurant is closed on Wednesdays and Thursdays. We have chosen those days because our guests have other local dining options on those days, all within 2 blocks of the Inn. We hope you come back again, and are able to enjoy all we have to offer.
Nice reception. Beautiful downstairs bar and restaurant. Nice common space upstairs. So wonderful to get out of the heat and to the coast!
Kapua
Stayed 1 night in Sep 2022
Response from Innkeeper on 12 Sept 2022
Thank you for taking the time to write a review. And remember, the next time the temperature gets into the triple digits come visit us on the coast again. We are basically 60 to 70 degrees year round.
The place was great, so historic. I had coffee with the owners in the morning, they’re great. Highly recommend stopping in this town and staying at this gem.
Paul
Stayed 1 night in Jul 2022
Response from Innkeeper on 1 Aug 2022
Thank you, Paul. You and your family were delightful and they way you enjoyed our staff, our village and our inn was very uplifting. Jenny says your smile is electric.
It was a great hotel, staff was courteous and helpful. The hotel was picturesque and our room overlooked the city of ferndale. A perfect place to end a long road trip.
Anna
Stayed 1 night in Jun 2022
Response from Innkeeper on 6 Jul 2022
Our village is very special, as well as our beaches, hiking and access to the Redwoods. It makes us feel very successful that you enjoyed us and have taken the time to write a review. Thank you.
The inn itself was lovely and the staff was friendly. The grab and go breakfast was lacking; I would have expected something nicer from such a nice place
Max
Stayed 1 night in Jul 2022
Response from Innkeeper on 4 Jul 2022
Thank you for the very kind words. The grab & go, a result of Covid restrictions and staff shortages, is quite extensive with croissant, yogurt, power bar and a cheese wheel, along with butter and jam, and is enjoyed by most, but obviously not by all. Thank you again, and please come back fo another stay.
8/10 Good
Ladd
26 Jun 2022
Liked: Cleanliness, staff & service
Ladd
Stayed 1 night in Jun 2022
10/10 Excellent
Alan
26 May 2022
Alan
Stayed 1 night in May 2022
Response from Innkeeper on 27 May 2022
Thank you, Alan, for taking the time to review our Inn and Restaurant. Our little village of Ferndale fits in there, also.
6/10 Okay
Nancy Ann
Travelled with partner
26 May 2022
Disliked: Amenities
The facility is fine - nothing special. Comfortable bed, very small room. Food in the dining room okay.
Nancy Ann
Stayed 1 night in May 2022
Response from Innkeeper on 4 Jul 2022
Thank you for taking the time to write a review.
10/10 Excellent
Nora
11 May 2022
Nora
Stayed 1 night in May 2022
Response from innkeeper on 12 May 2022
Many thanks to this guest for taking the time to review us, and obviously, enjoying their stay. We hope they walked the beach, hiked the Redwoods and visited the shops in our village while they were here.
What a beautiful place to stay. Great area to visit for a relaxed atmosphere. Friendly staff, good places to eat in the area and interesting things to do.
John
Stayed 1 night in Apr 2022
Response from Innkeeper on 8 Apr 2022
John, you've captured the essence of our village and us, and taken the time to mention it to others. Please come back and stay again, and we'll show you more great things to experience.
Kelli, we sincerely appreciate you being here and taking the time to write a review. Your rating of 10 helps us know that we are meeting or exceeding our guest's expectations.
Our Paella is probably the favorite dish in the VI Restaurant and we promise that the next time you're here we'll have it for you. Thank you again.
What an amazing, beautiful Inn. Historic, friendly staff, delicious food. Comfortable.
Cindy
Stayed 2 nights in Mar 2022
Response from Innkeeper on 13 Mar 2022
Cindy, it was delightful having you here with us. Your very upbeat personality let us know that your were truly enjoying our inn, our VI Restaurant and our village. That is the experience we all strive to make happen for our guests. Please come back again when you can.
The building is old, beautiful and well maintained. A different experience than the normal for sure.
Ronald
Stayed 1 night in Feb 2022
Response from Innkeeper on 16 Feb 2022
Thank you, Ronald. We and our staff work very hard to maintain the originality of the architecture while at the same time offering the best of amenities. Please come back when you can.
8/10 Good
Raymond, Riverside
Travelled with family
19 Jan 2022
Liked: Cleanliness, staff & service
The hotel itself is not handicap accessible to the rooms there is There is no elevator in the hotel to the rooms all on the second floor there is a huge staircase that is very steep in size
Raymond
Stayed 3 nights in Jan 2022
Response from Innkeeper on 19 Jan 2022
Thank you for taking the time to write this review. Our Accessible Ground Floor Room, #250, was occupied by others during your stay, and we offered to move you to our Sister Inn next door, which had several ground floor rooms available. You declined to do so, and opted to stay in the room you had booked. Our web site and your confirmation letter fully explained our configuration, and we wish your stay had been a little easier for you.