桑拿、SPA 浴缸、蒸氣室

菲斯宮殿套房 SPA 酒店的評價

4.5 out of 5
菲斯宮殿套房 SPA 酒店
9 Derb Sonas Zyate, Fes, Fès-Meknès

評價

8.8

優異

10 分評分,優異;73 則評價中有 40 則" "
8 分評分,不錯;73 則評價中有 25 則" "
6 分評分,一般;73 則評價中有 5 則" "
4 分評分,欠佳;73 則評價中有 2 則" "
2 分評分,很差;73 則評價中有 1 則" "

9.0/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Mike

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
We loved this place with some minor improvements. The rooms are beautiful. And the service was good. It will be much better if the kitchen team takes the time to clean the salt and pepper shakers after each service. Simple to do. Twice we had the salt shaker stained with eggs from prior use. Also, customers and employees are allowed to smoke in the foyer, and you can smell it in the bedrooms. Would be nice to only people smoke at the rooftop. For customers who don’t smoke, it is hard to handle the smell.
於 2024 年 5 月住了 4 晚

10/10 優異

LAETITIA

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chambre lits jumeaux avec literie très confortable, avec petite pièce servant de dressing. Grande fenêtre dans chaque pièce.Un rideau à la baignoire serait appréciable. Riad très bien décoré, personnel au top , toujours disponible. Les soins Spa (hammam et massage) fabuleux. Riad très bien situé dans la médina, juste derrière les remparts, facile à trouver et à y venir . Je recommande
於 2024 年 2 月住了 3 晚

10/10 優異

Mario

讚好:整潔度、職員與服務和住宿狀況

10/10 優異

Iunes

於 2023 年 12 月住了 1 晚

10/10 優異

Joan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
The service at the riad was very courteous and exceptional. We were greeted with tea and cookies while we waited for our luggage to be carried to our rooms and we were escorted to a nearby riad in the medina where we had a superb Moroccan meal in a beautiful atmosphere.
Inner court of the riad
Our tea
於 2023 年 10 月住了 1 晚

10/10 優異

Justine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
L'hébergement etait parfait!

6/10 一般

Anas

伴侶同遊, 商務旅客
不滿:住宿狀況
They told me free private parking on the phone. At the place, they told me there is no private parking. But you can put your car with my friend. He has a private parking. And after arguing the riad told me the gonna pay for my parking. So the next day some owner of the parking told me: the parking is paid but pay me more. So i feel unsafe and i payd him. After an hour i take me car. Another guy told me to pay. I told him everything is paid. He was jelling at me en told me that i am not a real man but a woman. And at first he didnt want let me go.
於 2023 年 8 月住了 1 晚

10/10 優異

Ali Asgar

於 2023 年 6 月住了 1 晚

10/10 優異

Michelle

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed staying here in Fes! It’s basically a 25 minute walk to to the new town to go to the mall and it’s about 10-15 minutes into the heart of the Medina! Breakfast was great, staff was helpful and we enjoyed our time there!
於 2023 年 5 月住了 3 晚

10/10 優異

Kit Yan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff are very attentive, and willing to go out of their way to accommodate our needs during the stay!
於 2022 年 9 月住了 2 晚

8/10 不錯

Philippe

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Un riad typique et agréable
Un hôtel bien situé aux portes de la medina. Intéressant pour flaner et découvrir les quariers de Fez. Un roof top sympa pour le petit déjeuner qui est très copieux. Possibilité de diner avec des plats typiques sur place. Un personnel attentionnée et disponible. Je recommande
於 2022 年 5 月住了 4 晚

10/10 優異

Deborah

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Old world charm
This gem of a riad located in the old city is a good find. It’s unexpectedly situated in a neighborhood that’s undescript until you walk into the front door of the riad....what a pleasant surprise. A large spacious area decorated with lots of colorful traditional pillows and furniture. As you wonder the riad, you will find a roof top terrance and lots of nooks to relax or read. The young staff was very prompt, helpful and accommodating. At one point in the late evening, my guide came to pick me up to retrieve my lost luggage at the airport. I found him breaking bread with roughly six of the young staff. They were so kind to also invite me to enjoy the wonderful and tasty tagine that was prepared by one of them. The only downside I would express is that it’s not walking distance to the attractions and taxis are not readily available to just hop in. I would definitely recommend this place for authenticity, clean rooms and nice staff.
於 2020 年 1 月住了 3 晚

6/10 一般

Ouadie

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Hotel Calme
le service de petit-dejeuner tres lent, je l'ai reservé à 8h00, j'ai ete servi à 9H30
於 2020 年 1 月住了 1 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
Beautiful hotel near Medina
Beautiful hotel -- ornate courtyard with high ceilings, pool, and terrace overlooking the city. Well-located within the medina with a 10 minute walk to the blue gates. Service was great, and the breakfast was superb -- you have your choice of where to eat, and an incredible selection of food. Additionally, the hotel offers spa services -- massages much cheaper than anything you'll find in Europe/US, and quality was fine. Only complaints were that the mattresses were a little hard (though this seemed to be true at every hotel we stayed at in morocco), and (since we were there in december) the hotel room got a little too cold for our tastes at night. But these were very minor, and I would definitely stay at this hotel again if I came to Fez.
於 2019 年 12 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A nice place to stay but a little trick for parking. We met 4 wired guys to block our way in a narrow alley and forced us to parking in their parking lot. We called the manager coming out to solve this issue and paid 50DH for one night parking.
於 2019 年 12 月住了 1 晚

4/10 欠佳

CHAHUL

家人同遊
不滿:職員與服務、住宿狀況和客房舒適度
Arnaque a fuir!!!!!!!!!!
Hôtel pas du tout au point.. pas de fenêtre dans la suite Noor et pas de carte repas proposé... on nous a ramener un tajine pour 150 dhs!!!!!!!! Du vol!!!!
於 2019 年 11 月住了 1 晚

8/10 不錯

Domenico

家人同遊
讚好:住宿狀況和客房舒適度
不滿:整潔度
Suite royal
Bellissimo Riad, tranquillo, dentro la Medina. Personale gentile. La suite che mi hanno assegnato aveva i decori stile arabo,metratura da reggia, soffitto in legno dipinto altissimo. Bagno grande che dovrebbe essere pulito bene. Complessivamente buona esperienza ma la nota decisamente negativa riguarda la presenza di alcuni gatti che stavano sempre lì sui divani e mentre gli ospiti facevano colazione, i gatti saltavano accanto e arrivavano sul tavolo.
於 2019 年 9 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Le calme la vue la gentillesse du personnel La cuisine le petit déjeuner
於 2019 年 8 月住了 2 晚

10/10 優異

Manuel José

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Magnífico riad y estupendo personal
Fabuloso riad en una estupenda ubicación de la medina. El personal es encantador, con una gran preparación (hablan perfectamente francés e inglés) y disponibilidad para ayudar y orientar en todo momento. La habitación era grande, aunque un poco calurosa en verano; pero dispone de buen aire acondicionado y piscina. La terraza es fantástica, con vistas increíbles a la medina. Los desayunos son muy abundantes e insuperables. Estamos muy agradecidos a todo el personal de plantilla del alojamiento, en especial a Mehdi y a Mohammed. Sin duda, un lugar altamente recomendable. Hemos disfrutado mucho nuestra pequeña escapada a Fez. Manuel y Mónica.
於 2019 年 8 月住了 3 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 3 晚

10/10 優異

estefania

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Contentissimi
Siamo molto contenti del nostro soggiorno, il personale molto ospitale e ci ha aiutato in tutto quello che abbiamo avuto bisogno.. Questo hotel ha una terrazza stupenda. Assolutamente raccomandabile.
於 2019 年 8 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Overall a pleasant stay but some small issues with check in and tour booking process. The riad itself is beautiful inside and the room was great, but make sure you get one of the suites. Pickup from the airport did not go smoothly, one man had our name on a paper but brought us outside to wait for a different car. And when booking a tour make sure to confirm it is what you want as we got signed up for a car tour when we wanted a walking tour of the medina. Food was extremely expensive for the quality you get.
於 2019 年 5 月住了 2 晚

8/10 不錯

david

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 3 晚

10/10 優異

Fran (Mequon, WI)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was warm & welcoming. Riad is beautiful! Location is close to restaurants & shopping.
於 2019 年 4 月住了 3 晚

8/10 不錯

JUAN

讚好:職員與服務
於 2019 年 4 月住了 2 晚

10/10 優異

Maria

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing staff, Mehdi helped us feel very welcome as if the Riad was our home. The place is beautiful beyond words
於 2019 年 4 月住了 3 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 2 晚

10/10 優異

Richard

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Old world splendor with some modern facilities
Gorgeous tile work, great service, and quite comfortable. Not a modern hotel, but perfect if you prefer unique beauty to modern blandness. The common area was splendid and the service was both friendly and efficient - one felt like a Prince a thousand years ago. The room was comfortable but European-hotel small. The hotel is very conveniently located - a 1-minute walk to a taxi stand, and only a 10-minute walk to the heart of the souk.
於 2019 年 3 月住了 5 晚

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location within walking distance of the amazing old town centre. Very quiet - no cars or mopeds. Panoramic views from their lovely roof terraces. The building was a rich family's "Palace" - and the quality of the Spaces is really good. Nice pool and excellent massage and Hamman. Lovely breakfasts and dinner too. Licenced for beer and wine.The staff could not have been more friendly and helpful!
於 2019 年 3 月住了 3 晚

8/10 不錯

An

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務和設施服務
Personal increíblemente amable y atento, incluso nos guiaron personalmente a sitios muy buenos para ir a cenar y festejaron cumpleaños de la mejor manera; muy accesibles para conseguir tours y transporte. Las instalaciones del hotel con algunos defectos, en una habitación no funcionaba la televisión
於 2018 年 11 月住了 2 晚

10/10 優異

Francisco (Queretaro, Mexico)

讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Wonderfull Place!!!!! very nice Arquitecture and service, Inside the Medina,
於 2019 年 1 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed at this beautiful Riad for 2 nights. Everything was perfect. At check-in we were greeted with cookies and Moroccan tea while we filled out paperwork and our luggage was taken to our room. We arrived later than expected due to a delay in our flight and ordered a delicious dinner. Room was huge and more than enough space for our family (traveling with two kids). We took our breakfast on the roof top terrace each morning so we could watch to sunrise over Fez. Entire staff was extremely helpful and welcoming.
於 2018 年 12 月住了 2 晚

8/10 不錯

laura

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fez e dintorni
Buona qualità prezzo ottima colazione un po' cara la cena organizzano buone escursioni ad un prezzo giusto 30 minuti a piedi dalla midina consigliato
於 2018 年 11 月住了 4 晚

8/10 不錯

Ken (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The decor in the riad is impressive, all the little objects and details are exquisite. The room is good, an electric fan for keeping the air fresh, just the shower was either too hot or too cold. We arrived the Riad at late night, staff was friendly and helpful to help to check-in. Breakfast is standard moroccan riad style, pancake, moroccan bread, jam and eggs, juice and coffee.
於 2018 年 10 月住了 3 晚

6/10 一般

真實旅客

讚好:職員與服務、住宿狀況和客房舒適度
Hotel aan de rand van de Medina van Fes
Leuk hotel met prachtige kamer en vriendelijk personeel. Maar alle extra zoals maaltijden en drinken zijn heel duur (bijna op Nederlands peil) in vergelijking met de prijzen in Marokko. Het diner (2x sandwich en 1x bord spagetti) en nagerecht (2 x sinaasappel met kaneel) moesten wij bijna het dubbele betalen van wat we normaal kwijt waren tijdens het eten in Marokko en voor die prijs was de kwaliteit echt heel slecht. Reken daarbij de hoge prijs nog een biertje van 5 euro en je betaald de hoofdprijs voor een slechte avond eten.
於 2018 年 9 月住了 3 晚

10/10 優異

Omar

Beautiful riad with friendly staff
Great riad, in a quite part of the medina. Easy walking access to the Blue Gate area of the medina (about 10-15 mins). Clear rooms, beautiful lobby area, and nice and helpful staff.
於 2018 年 9 月住了 2 晚

4/10 欠佳

Expediacustomer (Westerville Ohio)

讚好:住宿狀況和客房舒適度
不滿:整潔度
Hotel staff was friendly and kind, the hotel interior is amazing but the surrounding area is less than ideal. Fes ended up being a town where everyone tries to scam you in ways big and small, you will leave distrusting everyone, we found ourselves looking forward to leaving almost immediately. The hotel was luxurious it acted as an oasis. Unfortunately however they even try to rip you off too. A taxi from the hotel to gare costs about 40-50 cents during midday traffic, when we tried to order a night taxi through the hotel they told us it would be 9$ when it should have been 1$ (double at night), when I told them what we paid, the attendant told me I was wrong. We hailed a cab without their help and it was 1$. But before that, when we were leaving for our train at 10pm they suddenly told us ‘wait wait you have to settle up your bill’, coming as a surprise considering we had paid everything in advance and no one had said anything when we turned in our keys. They printed a janky looking bill that was crooked, pixelated and improperly sized that included tourism taxes amounting to 20$. I showed him my Expedia bill that explicitly stated all taxes were already paid and after several minutes looking at my phone receipt came the ultimate line and clear insult of “if you don’t want to pay it then I’ll pay it from my own pocket” which you will hear often in Morocco when they want to pay out of pity and know they have been caught. Will not return.
於 2018 年 8 月住了 3 晚

10/10 優異

Rehana

Beautiful hotel with amazing friendly staff.
The hotel staff were amazing - they were so polite and helpful. We had just driven from Marrakech to Fes and were tired and a few of us were cranky but the staff were extremely kind and offered us welcome drinks and biscuits whilst they carried the luggage to our rooms. The location was good. Its about a twenty minute walk to the medina but by car it took around 5 minutes. There was secure parking for 50dh a night. The breakfast on the rooftop was amazing, all freshly cooked with a wonderful view. The building inside is beautiful, great upgrades but kept the traditional feel. We had a suite which was lovely and cosy and like a mini apartment. The indoor pool is open 24 hours and we tended to always have the pool to ourselves which was lucky. Was a bit hard to find the location. Would be beneficial if they had a sign of the hotel outside the entrance. All in all we noticed that the staff really take pride in taking care of their guests and the guests experience rather than try to have a large quantity of guests which we really appreciated. Thank you so much for the amazing hospitality and I do apologize for the cranky behavior of some of the party.
於 2018 年 8 月住了 2 晚

10/10 優異

Maria Camila

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
This riad was absolutely amazing! Everything was so clean and beautiful. Our room was huge, we basically had the entire terrace to ourselves! The breakfast was SO plentiful and fresh. Unfortunately I got sick during my stay (not because of the road) but the staff were so attentive and caring. Definitely recommend!
於 2018 年 7 月住了 2 晚

8/10 不錯

רות

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
ריאד יפה שירות טוב
ריאד יפה שרות מעולה המיקום לא מרכזי
於 2018 年 8 月住了 3 晚

8/10 不錯

hun ling

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 3 晚

10/10 優異

Kévin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 2 晚

8/10 不錯

Tania

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Stunning Moroccan artisan architectural style
Beautiful hotel, friendly staff, great location in the Medina.
於 2018 年 6 月住了 2 晚

10/10 優異

Rachael (London)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Stunning Riad within the Médina!
We stayed here for two nights which was also our first two nights in Morocco. The riad is inside the medina and about a 3-4 minute walk from the main road. When we arrived we were given mint tea and Moroccan cookies in the beautiful lobby area whilst the manager checked us in. We were then shown to our room with the help of our luggage being carried for us which was nice. The room was a good size with a huge bathroom (we stayed in oriental room 1). Just a tip when showering, the seal on the bath doesn’t reach the bath so then water spills onto the floor which can flood the floors. I’d suggest using the hand shower and having the pressure on lightly if you want to avoid this. Basic toiletries such as shampoo and conditioner are provided. The bed was very comfortable as were the pillows. Breakfast was delicious and filling (you tick a sheet with the options you want when you arrive and can have it served in the reception area, pool courtyard or roof terrace). The staff were so helpful and always greeted us with a smile. They even helped us look at train timetables to go to Rabat. We had dessert here both nights which was served in the lobby/reception area and it’s so nice and relaxing to sit on the sofas. There was also music that was playing which was really nice. I would happily stay at this Riad again and would recommend this Riad to anyone who is planning to visit fes.
於 2018 年 5 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Toller Service
Wirklich toller Service, sehr zuvorkommend

2/10 很差

Emir Adel

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
It's a DUMP
Please make sure to reimburse US This was a DUMP the location is impenetrable with a car, the sign and the Hotail Palais which stand for Palace is nothing far from a Tomb! I urge you not to send anybody there the same comment is also on Marrakech. You will be fooling your Client and they will be mad at You. Ask always a Hotel to show the street and ENTRY, otherwise Moroccan will fool you.
於 2018 年 3 月住了 3 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent staff. Rancid was particularly nice and helpful.
於 2018 年 2 月住了 4 晚

10/10 優異

Sonia (UK)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful accommodation with lovely rooms
We stayed in this accommodation for 3 nights and it was beautiful. All staff at the hotel were smiley, helpful and kind. Few problems with hot water but staff moved our room and quickly fixed. The location was good but we did get lost on the first time out as its like little maze around the buildings; however a short and cheap taxi found us back.
於 2017 年 12 月住了 3 晚

10/10 優異

Samuel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
5 STAR RELAXING LUXURY STAY IN FEZ MEDINA
We absolutely loved every aspect of this hotel. The service is top notch. The staff is superb and super friendly and are always at your disposal. The location is perfect for staying in the Medina while still being away from all the business of it. The ambience in the hotel is one of relaxation and luxury all over the place. The design and architecture is absolutely astonishing and the facilities are really great (pool/spa/gym/hammam) you have it all for a complete 5 star stay in Fes. Thanks for everything, we surely will come back with the whole family. @travelingpursuit
於 2017 年 12 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente, aconchegante e incrível
Tudo incrível. Os funcionários do hotel são extremamente simpáticos e sempre disponíveis para ajudar. O wi-fi não funciona muito bem nos quartos e, além disso, não havia cortina no banheiro, ou seja, deixamos o quarto alagado após o banho. Mas nada disso foi capaz de prejudicar a incrível experiência de se hospedar em um Riad. Única reclamação que tenho a fazer: os funcionários dormem cedo e, se você resolver jantar fora do hotel já tarde da noite, tenha um telefone em mãos. Não tínhamos como entrar em contato com o funcionário quando voltamos, e por tal motivo ficamos mais de 30 minutos presos para o lado de fora.
於 2017 年 12 月住了 3 晚