10/10 超赞
Raja
与家人出行
2021 年 8 月 19 日
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Booking was not reliable
I booked online frm Canada for a one night stay at this destination the 9th of August. i had my husband and daughter with me. We travelled from Rabat to Fes for 2hours and 40mins. we had difficulty finding the place through google map. we had to ask the locals on its whereabout. when we got to the resort we were told they have no record of our booking and did not receive any money and have no ties with hotels.com. we are disapointed, confused, and upset and did not know where to go and who to contact to find out what is going on.the time was close to 9 pm, which was the curfew time in morocco due to the COVID pandemic. the owner felt sorry about us and let us stay free for the night.the stay was comfortable. i recommed that people do not book online for this destination. we went through hard time and do not others to go through our bad experience woth this resort.
Raja
2021 年 8 月入住 1 晚