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聖路易斯南 - 費斯特斯溫德姆拉昆塔套房酒店的評價

2.5 out of 5
聖路易斯南 - 費斯特斯溫德姆拉昆塔套房酒店
1001 Veterans Blvd, Festus, MO

評價

8.0

很好

10 分評分，優異；612 則評價中有 271 則" "
8 分評分，不錯；612 則評價中有 177 則" "
6 分評分，一般；612 則評價中有 61 則" "
4 分評分，欠佳；612 則評價中有 61 則" "
2 分評分，很差；612 則評價中有 42 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

7.8/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Jj

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Clean and located in a decent area
於 2024 年 5 月住了 2 晚

10/10 優異

Lee

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, quiet, staff was nice and friendly
於 2024 年 5 月住了 2 晚

8/10 不錯

Camilla

家人同遊
讚好：職員與服務
In process of renovations. I'm sure it will be great when it's done. Super busy area.
於 2024 年 5 月住了 1 晚

6/10 一般

Steven

讚好：職員與服務
Staff was nice and all my needs were met Furniture seemed to have multiple pet stains but there was no smell
於 2024 年 4 月住了 13 晚

6/10 一般

Amber

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was disappointed in the breakfast option. Oatmeal and yogurt, and a couple muffins.
於 2024 年 5 月住了 1 晚

2/10 很差

jim

家人同遊
不滿：整潔度、設施服務和住宿狀況
The entire hotel smelled bad and the flooring in our room was coming up
於 2024 年 4 月住了 2 晚

10/10 優異

Lester

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice quiet stay.
於 2024 年 4 月住了 1 晚

10/10 優異

robert (Desoto)

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property is in a good location. Easy access to everything.
於 2024 年 4 月住了 1 晚

10/10 優異

Leroy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean!!!! Excellent staff as well. We will be back sooner than later! Thank You!
於 2024 年 4 月住了 2 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

8/10 不錯

Madeline

於 2024 年 4 月住了 1 晚

10/10 優異

Heather

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy access to Interstate. Staff were pleasant and helpful. Facility was clean and felt like it was in a safe area. Several options for dining nearby.
於 2024 年 4 月住了 3 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

10/10 優異

Judith

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

10/10 優異

Mike

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient to a lot of restaurants.
於 2024 年 4 月住了 1 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

2/10 很差

Jaime

家人同遊
不滿：整潔度和住宿狀況
Only stayed one night for travel. Elevator was broken, lower level ice machine was broken, the whole place is run down and needs repair. Our room had a certain smell, the thermostat was broken, and when I went to the register there was a broken piece full of black mold. The register was full of black mold as well. We called front desk and she put me on hold for ever, so we tried to scrub as much off as possible. It was late at night and we were exhausted, so I ended up texting the issue (standard corporate service now when you check in), they stated they would send to someone at the hotel. No contact back all night. In the morning the family and I were to no surprise coughing and runny nose. I texted back and within 3 hours received $40 off for the night. I would not recommend staying here for the price.
於 2024 年 4 月住了 1 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

10/10 優異

Susan

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We were greeted by pleasant staff - Melissa I think? - who helped us figure out where to park our RV. Hotel was clean and seemed newly refurbished. Our bed was fine - shower was very nice. Breakfast was good, and John very graciously asked us if we needed anything else before he closed up. Would stay again. A little pricier than we wanted, but it was just outside of St Louis and so more $.
於 2024 年 4 月住了 1 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

2/10 很差

Kathy

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
I was on 3rd floor and i am 59 years old with no elevator working had to carry luggage up by myself, had a bathtub that you couldnt plug, im very dissapointed would like a credit for my stay
於 2024 年 4 月住了 1 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

8/10 不錯

laura

家人同遊
讚好：整潔度和職員與服務
Breakfast by John was fabulous! Tons of variety, super stocked and clean. Yum. He was great and so friendly. Rooms clean and nice. A little hot since ventilation didnt seem to work properly. Not a deal breaker. Fairly small hotel and no indoor pool. But easy on/off expressway. Would go again.
於 2024 年 3 月住了 1 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

2/10 很差

Briana

家人同遊, 親子同遊, 伴侶同遊, 寵物同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
The place was great. It was clean. How ever the stay was horrible. Our room was right beside the maintenance room an all we heard all hours being there was humming so loud we couldn’t none sleep. At some points in the middle of the night it would get so loud. Caused me to have a horrible headache the next day with the lack of sleep
於 2024 年 3 月住了 1 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

8/10 不錯

Gary

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

10/10 優異

Larry

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The breakfast was great! I do believe the person that made it was named John, very good worker. You could tell he liked his job.
於 2024 年 3 月住了 1 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

10/10 優異

KAREN

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

8/10 不錯

Thomas

於 2024 年 3 月住了 1 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

10/10 優異

Donna

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very kind and helpful.
於 2024 年 3 月住了 3 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

10/10 優異

Jim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Breakfast Guy
John did an excellent job with the breakfast. Hats off to him.
於 2024 年 2 月住了 1 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

8/10 不錯

Eric

讚好：職員與服務
於 2024 年 2 月住了 1 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

10/10 優異

Cindy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay with wonderful breakfast!!
Your service was really good, the man who took care of the breakfast did an excellent job!!!
於 2024 年 2 月住了 1 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

10/10 優異

Katherine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

10/10 優異

Andy

家人同遊
於 2024 年 2 月住了 1 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

8/10 不錯

Nan

讚好：整潔度、職員與服務和住宿狀況
Exactly what we needed for our stay!!
於 2024 年 2 月住了 3 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

2/10 很差

Jennifer

親子同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
The staff was friendly, and there are decent dining options nearby. However, the bed we had at least, was terribly uncomfortable. I considered sleeping on the floor at one point, but did not, as I would have been cold with only having one blanket to share. The room we were in was in an atrocious location, on the first floor next to the fitness room. It seemed like it would be nice at first, because we had no direct neighbors, but we could hear people talking all night and opening and closing their room doors loudly. The room was clean , and the bathroom was decent. The breakfast wasn't bad, but I did not get any sleep and felt like I laid on a bag of bricks all night.
於 2024 年 2 月住了 2 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

10/10 優異

Bonnie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel clerk was very friendly, the room’s were comfortable, and the breakfast was amazing!
於 2024 年 2 月住了 1 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

4/10 欠佳

Dallas

商務旅客
讚好：整潔度和住宿狀況
不滿：職員與服務
Smoke alarm
The night shift person was setting at the table with his ear buds in. Took me calling him 4 times. The smoke alarm started beeping low battery at 5 am
於 2024 年 2 月住了 1 晚

6/10 一般

Karl

於 2024 年 2 月住了 1 晚
Alex 於 2024年4月16日的回應
Thank you for your feedback! We appreciate it!

10/10 優異

Kimberly

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great front desk clerk we checked in close to 11pm. Super nice and friendly would definitely stay again
於 2024 年 2 月住了 1 晚
Alex 於 2024年2月6日的回應
Hello Kimberly,Thank you for your feedback! We appreciate it!

2/10 很差

Thomas

於 2024 年 2 月住了 2 晚
Alex 於 2024年2月6日的回應
Hello Thomas,Thank you for your rating!

4/10 欠佳

Julie

多人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Chris was very nice and helpful. Our problem was the a/c didn’t work in our room and it was like a sauna in there. Chris did move us to another room, but that one wasn’t much better. Still hot in there. For a room that cost over $100 a night in Festus, MO, I would expect better
於 2024 年 2 月住了 1 晚
Alex 於 2024年2月6日的回應
Hello Julie,Thank you for your feedback! We appreciate it!

8/10 不錯

Nancy

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Is a little older but clean and comfortable. We were not there very long so did not even do the breakfast.
於 2024 年 1 月住了 1 晚
Alex 於 2024年2月6日的回應
Hello Nancy,Thank you for your feedback! We appreciate it!

10/10 優異

Gwen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Alex 於 2024年2月6日的回應
Hello Gwen,Thank you for your rating!

10/10 優異

Amber

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 4 晚
Alex 於 2024年1月23日的回應
Thank you for your rating!

8/10 不錯

Susan

讚好：整潔度、職員與服務和住宿狀況
The staff was amazing. The sheets on my bed seemed a little messy when the duvet was pulled back. The rest of the room was neat and tidy, including the bathroom. The staff far outshine a couple of potholes and patches of ice on the sidewalk. The breakfast buffet was well stocked and the food was good. The person overseeing the buffet was helpful and kind. I would stay here in the future.
於 2024 年 1 月住了 2 晚
Alex 於 2024年1月22日的回應
Hello Susan,Thank you for your feedback, We appreciate it!

8/10 不錯

Mike

於 2024 年 1 月住了 7 晚

2/10 很差

Michelle

於 2024 年 1 月住了 2 晚
Alex 於 2024年1月22日的回應
Thank you for your rating!

10/10 優異

Julie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Alex 於 2024年1月22日的回應
Thank you for your rating!

8/10 不錯

Cattam

於 2024 年 1 月住了 1 晚
Alex 於 2024年2月6日的回應
Hello Cattam,Thank you for your rating!

10/10 優異

Cheyenne

於 2024 年 1 月住了 1 晚
Alex 於 2024年1月22日的回應
Thank you for your rating!

4/10 欠佳

Joshua

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Not the best experience
Upon check in i was asked if i really needed an ADA room. I told the clerk that i didn't, but thats all that was available and my workplace had reserved it. He said he really couldn't do anything about it, but next time i needed to reserve a regular room and leave those rooms available for handicapped guests. Again, i explained that my company reserves the rooms, i just stay where im told. It really wasn't any of his business to ask if i had a disability or not and i told the manager the same thing when i checked out the next morning. The manager apologized and said he spoke with the new employee and i was free to stay in any room I choose. The room wasn't very clean, the sheets had hair and fuzz on them after i peeled them back. There were also dried stains on the chair in the corner. The flooring was loose and coming up in the bathroom, and there was nasty mold on the wall at the corner of the shower. There was also trash inder the bench out front. A yogurt container and maybe vomit? The only thing that was decent was the breakfast. I recommend staying at a different hotel, there are several better options available in the area.
於 2024 年 1 月住了 1 晚
Alex 於 2024年1月22日的回應
Hello Joshua,Thank you for your feedback! We appreciate it!

10/10 優異

Marsha

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Alex 於 2024年1月22日的回應
Thank you for your rating!

10/10 優異

Eric

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Alex 於 2024年1月22日的回應
Thank you for your rating!

10/10 優異

Karen

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Alex 於 2024年1月5日的回應
Hello Karen,Thank you for your rating!

10/10 優異

Susan

於 2023 年 12 月住了 1 晚
Alex 於 2024年1月2日的回應
Hello Susan,Thank you for your rating!