2/10 糟糕
Tracey
2025 年 10 月 3 日
不满意：员工和服务、住宿条件和设施、客房舒适度
Dreadful room.
Hard to review but here goes.
We booked a year in advance as were attending a 4 day event.
Arrived 1530 and no room available, was put in room on top floor, possibly staff accomodation. Socket hanging out of wall, view of wall not pool, bathroom in 2 inches of water as shower not level and didnt drain, no ventilation so smelt, no soap even. No lock on door! No appology, got moved 2 days later to good room 101 with kitchette and outdoor furniture. We didnt have time when we arrived to find another hotel or would have. No discout or refund given.
Room 101 was nice and we would return there, couple of issues though with loo leaking and sockets by bed not working.
Only saw one other guest at hotel. No name on hotel anymore!
Tracey
2025 年 9 月入住 4 晚