Fort Wayne Five Points Hotels

"Construction right above my room from 7:00a until 7:00p right away. They should not be putting guests on the second floor when there is pounding on the ceiling from the third floor construction. Horrible stay. "

"Fresh fruit, yogurt, bagels, etc for breakfast was a nice change from meat and eggs. Hotel was very clean and staff were nice. Beds were comfortable, we slept well. Rooms could use a microwave."

"There is a hot tub in the advertisement photo. Google says this is the largest hotel hot tub in Fort Wayne. Maybe it is, but it's doesn't really matter when there's NO WATER IN IT and there's a "Permanently closed" sign posted by it. No biggie, right? Just jump in the pool.... The ICE COLD pool. If you JUST need a room with a bed for the night, it's fine. But for our night.... we chose this place because of the advertised pool and hot tub. 1 was out of service, the other was a miserable freezing cold experience. I poured through every word of their description wondering if I just missed the info...nope. No mention. Also no ice maker on the 5th floor. Bar / restaurant was closed by 7pm. Not open at 11am the next day. The shower was just lukewarm at 9am. Thank God it was hot the night prior so I could thaw out from freezing in the pool. So that means the water heaters couldn't keep up with demand even at 9am on a Tuesday. Can't imagine how bad a busy weekend would be. Then again, the showers are so small that there's barely a flat area to stand before the sides start to curve up. So you really want to rinse and get out asap anyway. There is NOTHING that is high end or relaxing at this Holiday Inn that works. Again, if ALL you need is a room to sleep, I guess it's fine, but I'd save $30-$40 and stay 5 minutes up the road at any of several hotels in FW in the $80 range. All in all, I've had better experiences at significantly less expensive hotels. "

"Easy parking and a great staff"

"Staff was very friendly and helpful during our stay and the property was in excellent condition. "

"This was a scary hotel. Lobby was dirty. The hallway had dog poop in it. The door to the outside didn’t secure properly. The furnace was falling apart. The bed was disgustingly gross. The jacuzzi was so old and gross. We only stayed here for 1 hour. We were scared to any longer. We had our little granddaughter with us. We did not feel safe at all. I want my full refund and I don’t know how to get it back. The office said I had to go through Expedia. I had anxiety so bad. We went and got a room at Wyndham across the street. Which cost me more money. What a horrible experience. Ruined our first vacation with our granddaughter. Please refund my money"

"Front desk had great customer service!"

"Night manager was fantastic during our stay !!!"

"Our room was not ready by late evening when we arrived. And there was nothing the attendant could do about it. So we had to scramble and secure another reservation elsewhere before midnight. It wasn't a pleasant experience at all. "