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肖爾斯萬豪酒店及 SPA的評價

3.5 out of 5
肖爾斯萬豪酒店及 SPA
10 Hightower Place, Florence, AL

評價

9.2

卓越

10 分評分，優異；631 則評價中有 430 則" "
8 分評分，不錯；631 則評價中有 137 則" "
6 分評分，一般；631 則評價中有 41 則" "
4 分評分，欠佳；631 則評價中有 15 則" "
2 分評分，很差；631 則評價中有 8 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

DAVID

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel and very pleasant staff. There was some construction work going on but it did not inconvenience us.
於 2024 年 5 月住了 1 晚
Tra Buckmon 於 2024年5月15日的回應
Thank you so much for your feedback!

10/10 優異

Julie

讚好：整潔度、職員與服務和住宿狀況
Great place
於 2024 年 3 月住了 2 晚
Heather 於 2024年4月3日的回應
Thank you so much! Hope to see you again soon!

8/10 不錯

Wesley C

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Under construction
於 2024 年 3 月住了 1 晚
Heather 於 2024年3月27日的回應
Thank you for choosing to stay at the Marriott Shoals Hotel and Spa. Yes, we are currently renovating to provide you with a Redesigned Marriott. We believe the challenges of this transformation are worth the long-term benefits. Please come back to stay with us again soon.

8/10 不錯

Kelly

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Newly renovated and friendly staff
於 2024 年 2 月住了 1 晚
Tra Buckmon 於 2024年2月22日的回應
Thank you for your feedback!

10/10 優異

Lynn

讚好：整潔度、職員與服務和住宿狀況
Enjoyable stay
於 2024 年 2 月住了 1 晚
Tra Buckmon 於 2024年2月16日的回應
Thank you so much for your feedback!

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Such a Beautiful Hotel
Such a spectacular hotel! Beautifully appointed, well designed, and the room is themed with music history and paraphernalia. There's so much to see and do around the place. We had a really good time.
於 2024 年 2 月住了 1 晚
Heather Potts 於 2024年2月10日的回應
Thank you for your feedback. I am so glad you liked the new design at Marriott Shoals. Please come back and see us again.

8/10 不錯

Karen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Tra Buckmon 於 2024年2月1日的回應
Thank you so much for your feedback!

10/10 優異

Jessica

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Tra Buckmon 於 2024年2月1日的回應
Thank you so much for your feedback!

10/10 優異

Gerard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Tra Buckmon 於 2024年2月1日的回應
Thank you so much for your feedback!

10/10 優異

Karen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Heather Potts 於 2024年1月5日的回應
Thank you for your feedback!

10/10 優異

kimberly

於 2023 年 12 月住了 1 晚
Heather Potts 於 2024年1月5日的回應
Thank you for your feedback!

10/10 優異

Julia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Heather Potts 於 2024年1月5日的回應
Thank you for your feedback!

10/10 優異

Ryland

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Liked it all. I’ll recommend it to my friends!
於 2023 年 11 月住了 2 晚
Tra Buckmon 於 2023年11月27日的回應
Thank you for your feedback.

10/10 優異

Tommie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great! The restaurant/bar on site has the best food and service and also has live music most evenings. Always great music!!
於 2023 年 11 月住了 1 晚
Heather 於 2023年11月8日的回應
Thank you for the feedback!

10/10 優異

Steve

於 2023 年 11 月住了 1 晚
Heather 於 2023年11月8日的回應
Thank you for your feedback!

8/10 不錯

Janic

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Heather 於 2023年10月24日的回應
Thank you for your feedback.

10/10 優異

Justin

讚好：整潔度、職員與服務和住宿狀況
Best couple getaway in a great location
The hotel and the staff was amazing. The spa was one of the best we have experienced. And the 360 Grille attached was incredible! My wife and I will definitely make it back here soon!
於 2023 年 10 月住了 1 晚
Heather 於 2023年10月24日的回應
I am so glad to hear that you had a great time at Marriott Shoals. Look forward to seeing you again soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Tra Buckmon 於 2023年10月22日的回應
Thank you so much for your feedback. We hope to see you again soon.

6/10 一般

Darryl

讚好：整潔度和職員與服務
於 2023 年 9 月住了 1 晚
Tra Buckmon 於 2023年10月19日的回應
Thank you so much for your feedback. We hope to see you again soon.

10/10 優異

Steve

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Shoals Marriott is coming home to my family. While we no longer live there, we did for 30 years. Our recent stay was for the wedding of a dear friend's daughter. Hospitality is defined with your stay here. We were greeted at the desk by name which is always comforting. First night had 4 year old grandson with us. When traveling with a youngster its hard. No room service made that part mildly more challenging but I understand the service industry is going through challenges and changes. Of course it didn't hurt my a$$ to carry him down and pick it up, just different. Overall, 5*, awesome, thank you.
於 2023 年 10 月住了 2 晚
Tra Buckmon 於 2023年10月15日的回應
Thank you for your feedback Mr. Wampler. We are so happy you decided to stay with us. We of course understand that some of our services are not offered at this time but will be back soon. We hope to see you again soon.

10/10 優異

elizabeth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Tra Buckmon 於 2023年10月2日的回應
Thank you so much for your feedback. We hope to see you again soon.

10/10 優異

Jessica

於 2023 年 9 月住了 1 晚
Heather Potts 於 2023年9月27日的回應
Thank you for your feedback!

10/10 優異

Rosemary

於 2023 年 8 月住了 1 晚
Heather Potts 於 2023年8月30日的回應
Thank you for your feedback!

10/10 優異

Lakeisha

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚
Tra Buckmon 於 2023年9月20日的回應
Thank you so much for your feedback. We hope to see you again soon.

10/10 優異

Hunter and Brandy

讚好：整潔度、職員與服務和住宿狀況
Great stay
Heather Potts 於 2023年8月22日的回應
Thank you so much for sharing this with us! Hope to see you again soon.

10/10 優異

Robert

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
More food ideas without leaving the property.. Breakfast
於 2023 年 8 月住了 1 晚
Heather Potts 於 2023年8月22日的回應
Thank you for your feedback! We hope to see you again soon.

10/10 優異

Stephanie

於 2023 年 8 月住了 1 晚
Tra Buckmon 於 2023年9月20日的回應
Thank you so much for your feedback. We hope to see you again soon.

10/10 優異

Laurie

於 2023 年 8 月住了 1 晚
Tra Buckmon 於 2023年9月20日的回應
Thank you so much for your feedback. We hope to see you again soon.

8/10 不錯

Gloria

於 2023 年 8 月住了 2 晚
Heather Potts 於 2023年8月30日的回應
Thank you for your feedback!

8/10 不錯

Ralph

於 2023 年 8 月住了 1 晚
Heather Potts 於 2023年8月30日的回應
Thank you for your feedback!

10/10 優異

Doug

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 5 晚
Heather Potts 於 2023年8月8日的回應
Thank you for your review. Hope to see you again soon!

10/10 優異

Gary

於 2023 年 7 月住了 2 晚
Heather Potts 於 2023年8月8日的回應
Thank you for your review. Hope to see you again soon!

10/10 優異

Debbie

家人同遊
讚好：整潔度和住宿狀況
於 2023 年 7 月住了 1 晚
Heather Potts 於 2023年8月8日的回應
Thank you for your review. Hope to see you again soon!

8/10 不錯

Teddy

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
Clean room, friendly staff.
於 2023 年 7 月住了 5 晚
Heather Potts 於 2023年7月23日的回應
Glad you had a great stay with us. Hope to see you again soon!

10/10 優異

Ilex

於 2023 年 7 月住了 1 晚
Heather Potts 於 2023年7月23日的回應
Glad you had a great stay. hope to see you again soon.

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
Staff was very friendly and room was clean and very quiet
於 2023 年 6 月住了 2 晚
Heather Potts 於 2023年7月5日的回應
Thank you for your kind feedback! Hope to see you again soon!

10/10 優異

Clarence

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚
Heather Potts 於 2023年6月26日的回應
Thank you! We hope to see you again soon!

10/10 優異

Lauren

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Will definitely be back!
Came here for a weekend away with friends. We got there at 12 so we could use the pool until our room was ready. Front desk was so helpful and our room was even ready early. Rooms are great. Beds are comfortable and bathroom is nice and large. So nice having a balcony. The pool is so nice. Didnt try the food but a lot of people were and it looked good. Bar drinks are good but very expensive. Overall, we had a great stay and i would definitely go back.
於 2023 年 6 月住了 1 晚
Heather Potts 於 2023年6月26日的回應
Thank you so much for your feedback. We hope to see you again soon!!!

10/10 優異

Anissha

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Indoor and outdoor pool option was nice. The menu seletion and being able to get it late was great.
於 2023 年 6 月住了 1 晚
Heather Potts 於 2023年6月26日的回應
Thank you for your feedback.

10/10 優異

Sandra

於 2023 年 6 月住了 1 晚
Heather Potts 於 2023年6月26日的回應
Thank you for your feedback.

10/10 優異

Heather

於 2023 年 6 月住了 1 晚
Heather 於 2023年6月10日的回應
Thank you!

10/10 優異

Lizzie

於 2023 年 5 月住了 2 晚
Heather Potts 於 2023年6月26日的回應
Thank you for your feedback!

10/10 優異

Steve

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Hotel nice but restaurant service slow and room service didn't show up and eventually cancelled.
於 2023 年 4 月住了 3 晚
Heather 於 2023年5月16日的回應
I am so sorry to hear about this. I will get this to the restaurant managers to let them know. Thank you for staying with us.

10/10 優異

Eric

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Marriott Muscle Shoals Hotel the best!
Awesome. Customer service was great!
於 2023 年 4 月住了 2 晚
Heather 於 2023年5月1日的回應
Glad to hear you had a great stay. Look forward to having you here with us soon.

8/10 不錯

PATRICK

伴侶同遊
讚好：整潔度、職員與服務和設施服務
location of the hotel was nice
於 2023 年 4 月住了 2 晚
Matthew 於 2023年4月16日的回應
Thank you for your review! We appreciate you staying with us and hope to host you again in the future!

8/10 不錯

SHIMEI

於 2023 年 3 月住了 2 晚
Heather 於 2023年5月1日的回應
Thank you for your feedback.

10/10 優異

Julian

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great river views,friendly,accommodating staff,great food
於 2023 年 4 月住了 1 晚
Heather Potts 於 2023年4月3日的回應
Glad to know you had a good time! Hope to see you again soon!

10/10 優異

Felisha

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
35th Anniversary trip
I booked this for my mom and dad for their 35th wedding anniversary and they said it was the best stay best sleep. They even had dinner at the 360 Grille and breakfast at Swampers both of which were fantastic.
於 2023 年 4 月住了 1 晚
Heather Potts 於 2023年4月3日的回應
I am so glad to hear they had a good time! Please tell them we sad Congratulations again!

10/10 優異

Mary Jane

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We love this property. It feels away from everything, no traffic noise. All is great. One thing did annoy us, At 10:30am a very very loud knock on the door from housekeeping. We had to answer for her to go away. We know check out is at 11:00
於 2023 年 4 月住了 1 晚
Heather Potts 於 2023年4月3日的回應
Thank you for your feedback. We will get this to the appropriate department for review.

10/10 優異

Brent

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great time..hotel was perfect
於 2023 年 3 月住了 1 晚
Heather 於 2023年4月2日的回應
Glad to hear! Hope to see you again soon!