No one was at the desk when I arrived to check in. The employee was in the longe area watching TV and on her phone. After I called out “Is anyone here?” she came out but quickly returned to the lounge ASAP.
linda
2024 年 4 月入住 1 晚
10/10 超赞
Katherine
与家人出行
2024年04月12日
满意:清洁度、员工和服务、住宿条件和设施
Beds were so comfortable. Breakfast was fantastic. Staff was very friendly and helpful.
Katherine
2024 年 4 月入住 1 晚
10/10 超赞
Andrew,CHICAGO
2024年04月10日
满意:清洁度、员工和服务、住宿条件和设施
Nice
Andrew
2024 年 4 月入住 1 晚
10/10 超赞
Mary
与配偶出行
2024年04月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice and clean. Updated and modern. Very comfortable beds.
Mary
2024 年 4 月入住 1 晚
4/10 很差
monte,Kirkland
与家人及幼儿出行
2024年02月27日
满意:清洁度
不满意:服务设施
Noisy neighbors u til midnight. Only had room service every two days. Breakfast was removed before the 10 a.m. cutoff. Only one sink for a two bed room. Linited clothing storage. Limited water pressure.
monte
2024 年 2 月入住 4 晚
10/10 超赞
Denise
与家人出行
2024年02月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Denise
2024 年 2 月入住 2 晚
10/10 超赞
Sam,Maple Grove
2024年02月4日
满意:清洁度、员工和服务、住宿条件和设施
Sam
2024 年 2 月入住 3 晚
8/10 还可以
JANICE
与家人出行
2024年01月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Visiting family
A clean place. We had problems with our reservation and don't know where it went south — somewhere between Expedia/Hotels.com, the reservation was mistaken. We only had one of the two rooms reserved, and the other room (two queen beds) was unavailable. The staff was polite and corrected the problem the next day. We found our reservation in our emails and they found the right-sized room after the first night.
JANICE
2024 年 1 月入住 3 晚
2/10 糟糕
Alan,Chicago
团体旅客, 商务旅客
2024年01月29日
不满意:清洁度、员工和服务、住宿条件和设施
Be advised that customer service front desk was rude, also when trying to contact them several times they would not answer phone at all and would rederect to operator and would never answer , bed sheets had a few blood stains that was discusting , noise on upper level they was drilling or renovating up stairs and you can hear all the renovation, over all was a horrible experience at this location