易斯港阿得雷德堡附近酒店

“位於市中心，交通出行方便，周围吃饭选择多，酒店有重新装修，但是冰箱没有换，经常起动声音很响，特别是晚上睡觉时，影响睡眠质量。老空调不能调风及温度，吹得感冒了”

“I think the room offered to me had not been used by other guests for quite some time. so there are some dirts in the 🛀 bathtub. they have shower room and the tub. one comes with shower gel (blue color one) but the other comes with a transparent one, which, be frank, i cannot be sure if that is shampoo? or all-in-one😅”

“Yes everything is good ”

“服务态度热情 但是效率太低，2016年1月和11月两次入住都是早上9点过到达酒店，交涉把部分房间大床分开或者加床（其实在预订的时候已经说明，但是毫无结果），要求客人晚上18点旅游回饭店前做好这些工作，但是两次都是没完全准备好，耽误部分客人入住时间。其次，本来预订了11.12.13日两天房间并且全额付款，居然13日早上接班的工作人员通知我们今天该退房，最后，经过核实才确认应该是入住2天，显得一点都不严谨。最严重的是，11月13日早上发现本人的电动刮胡刀在房间丢失，好在本人在非洲工作多年，还与工作人员交流不成问题，总台也做了情况调查，由于本人3个小时后就要离开酒店，告知酒店如果找不回来的话，就要报警，居然在我们出发前一个小时莫名其妙的回到房间（可能是趁我中途下楼交涉的时候放进去的），如果换做其他客人或者客人没发现的话，恐怕也就认栽。如果这样下去的话，恐怕客人怕住这个酒店了。”

“Very personalized experience and professional grade of service.”

“No proper check in and assiatance to room ”

“Very nice, very clean and so big of the room. Amazing holiday where stayed in the Westin.”

“Clean room Good staffs ”

“Room is clean and spacious. Hotel staff are very courteous.”

“靠近新城区，开会很近。酒店特点是旁边就是BAGATELLE MALL，购物吃饭方便。”

“Staff were excellent and a highlight of the stay. Room was very nice and had one issue with aircon and they upgraded me immediately. For what I required it was perfect. Staff went over and above to ensure I was happy.”

“Very friendly people. Strategic location for trips around the island. ”

“The lady might have been the nicest I have ever encountered at a hotel during my years of travelling! The accommodation was very nice for that price point. Was just looking for a place for a good deal with clean sheets, and it was exactly that. There’s no front desk there so it’s best to message the property before arriving. I didn’t realize this until I got there, so walked down the road to KFC to get wifi and message. She replied within minutes, then came and picked us up in her car and drove……

“The cleaning staff were amazing and friendly and the room was well maintained. There were not enough loungers at the pool, which meant you had to get to the pool by 9:00am to get a place. Bar service was slow at all the bars. The resort is very busy and great if you like the constant traffic and noise. The service is much better and faster if you have an all inclusive package but is very costly compared to other resorts. It doesn’t have the best beach and is difficult to snorkel. I would……

“德国人管理的连锁酒店，各类服务流程井井有条，总体很严谨高效。前台来自德国的Robbie和Sabine非常热情专业尽责，有极强的沟通协调能力。服务员也具有五星酒店的服务标准，酒店整体感觉优质，规整！”