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科林斯堡溫德姆貝蒙特酒店的評價

2.5 out of 5
科林斯堡溫德姆貝蒙特酒店
3808 East Mulberry Street, Fort Collins, CO

評價

6.0
10 分評分，優異；1000 則評價中有 202 則" "
8 分評分，不錯；1000 則評價中有 197 則" "
6 分評分，一般；1000 則評價中有 199 則" "
4 分評分，欠佳；1000 則評價中有 178 則" "
2 分評分，很差；1000 則評價中有 224 則" "

6.4/10 

整潔度

7.2/10 

職員與服務

5.6/10 

設施服務

5.8/10 

住宿狀況

6.0/10 

環保程度

評價

6/10 一般

Rhonda

不滿：職員與服務、設施服務和住宿狀況
It took 10 minutes to checkout. The girl at the front desk did not have login to get into the computer. She called the manager and had a conversation with a child to put Daddy on the phone. After no luck there she informed me she had to go knock on his door (guess he lives on-site) to get the info. More than a little annoying.
於 2024 年 4 月住了 2 晚

8/10 不錯

Ralph (Cheyenne)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
this property is older and smaller than some we have stayed at. some of the staff was very friendly while others were okay. The only thing I can say to do better is the offer of breakfast which wasn't all that good. No milk for cereals and only thing available was bagels, apples, fruit juice. We made waffle. could have different fruit, milk, maybe muffins or donuts. The smell of cleaners used had a very strong smell. We were given a handicap room which was okay but not requested. Plus the shower is not easy to adjust. A turn handle and dial in the middle which I had never seen before. Difficult to adjust. Sorry.
於 2024 年 4 月住了 1 晚

2/10 很差

Lauren

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Give this one a MISS!
This hotel needs to be bulldozed. It is in horrible condition!! Carpet is falling apart, all the walls in the bathroom had major water damage from the floor to the ceiling. Staff was professional & helpful but you could not pay me to stay at this hotel again
於 2024 年 1 月住了 1 晚
Mario 於 2024年1月26日的回應
We apologize for any inconveniences you may have had during your stay with us. We are working hard to address these issues. Thank you for kind words about our staff. Thank you for your stay.

10/10 優異

Stacy

讚好：整潔度和職員與服務
於 2024 年 1 月住了 2 晚
Mario 於 2024年1月26日的回應
We are glad you enjoyed your stay with us. Please see us again soon. Thank you for stay.

10/10 優異

Greg

讚好：整潔度和設施服務
於 2024 年 1 月住了 2 晚
Mario 於 2024年1月16日的回應
We are glad you enjoyed your stay with us. Hope to see you again soon.

2/10 很差

Ned

家人同遊
不滿：職員與服務、住宿狀況和客房舒適度
The tv didn’t work right/ The heat was hard to regulate. No breakfast.
於 2023 年 12 月住了 1 晚
Mario 於 2024年1月16日的回應
We apologize for the inconvenience. Our staff will be working hard to address this issue. Breakfast will be served next month. Thank you for your stay.

4/10 欠佳

Ned

家人同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Mario 於 2024年1月16日的回應
We apologize for any inconveniences that may have occurred. Thank you for your stay.

8/10 不錯

LEON

家人同遊
讚好：住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Mario 於 2024年1月16日的回應
We are glad you enjoyed your stay with us. Please see us again soon.

8/10 不錯

Maria

伴侶同遊, 商務旅客
讚好：整潔度和職員與服務
Hotel is outdated, but kept pretty clean. I could nitpick it but honestly it was decent and a good price. People were very nice.
於 2023 年 12 月住了 1 晚
Mario 於 2024年1月16日的回應
Thank you for the kind words. We are working hard to get our hotel up to date. We appreciate your business and hope to see you again soon.

10/10 優異

Da-Shawn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 7 晚
Mario 於 2024年1月16日的回應
Thank you for your stay with us. Please come again soon.

6/10 一般

Margarita

不滿：職員與服務和住宿狀況
Room was not the best and Noisy
Mario 於 2024年2月10日的回應
We apologize for any inconvenience you may have had during your stay with us. We are working hard on updating our rooms. We are sorry for the noise. Please come back and see us. Thank you for your stay.

8/10 不錯

Erik

伴侶同遊
讚好：整潔度和職員與服務
Staff was nice
於 2023 年 12 月住了 1 晚
Mario 於 2024年1月16日的回應
Thank you for the kind words about our staff. Please come again soon.

8/10 不錯

Erik

伴侶同遊
讚好：整潔度和職員與服務
Great stay other than them not having breakfast I had a pleasant stay
於 2023 年 11 月住了 2 晚
Vicki 於 2023年12月6日的回應
Thanks for your feedback. Sorry about no breakfast. We are glad you had a pleasant stay and hope you come back again.

4/10 欠佳

David

多人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Did not honor my first floor request and the elevator didn't work. No continental breakfast as advertised. Find another place to stay!
於 2023 年 11 月住了 2 晚
Vicki 於 2023年11月29日的回應
Sorry we had to stop breakfast. Sorry your first floor request was unable to be honored. Sorry for you inconvenience. Hope when we get breakfast going again you will come back. Have a great day.

6/10 一般

Ibrahim

Average
於 2023 年 11 月住了 1 晚
vicki 於 2023年11月29日的回應
Thanks for your feedback.

2/10 很差

Lonia

家人同遊
讚好：整潔度
不滿：職員與服務、住宿狀況和客房舒適度
My kids were starving
No breakfast , staff very rude , drug activity
於 2023 年 11 月住了 3 晚
front desk 於 2023年11月27日的回應
Sorry no pancakes. We had waffles, 3 kinds of bagels, muffins, cinnamon bread, white and wheat bread, fruit loops, Rasin bran, yogurt, milk, juice, apples, butter, cream cheese, and tea. I apologize for anyone whom was rude to you.

8/10 不錯

Andy

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚
Vicki 於 2023年11月12日的回應
Thanks for staying with us. We hope to see you again.

2/10 很差

Jennie

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Our room flooded and not even a sorry
於 2023 年 11 月住了 2 晚
Vicki 於 2023年11月12日的回應
I apologize for the water that came into your room.. I am truly sorry for the inconvenience.

10/10 優異

Eric

多人同遊
讚好：設施服務
Perfect for what we needed for one night. Elevator wasn’t working.
於 2023 年 10 月住了 1 晚
Vicki 於 2023年11月12日的回應
Thanks for the review. Sorry about the elevator. We hope you come see us again.

2/10 很差

Mathew

不滿：整潔度、職員與服務和住宿狀況
This place was disgusting, our room cards kept having to be reprogrammed to work on our door (at least four times in the two days we stayed), the staff was hardly ever available (even to do that), the Continental breakfast was gas station fare, there were very loud and dangerous-seeming tenants living there (more than once someone would be outside begging or screaming into their cell; one scruffy guy asked my girlfriend for a ride to the bank when she went to the lobby to get some water from a vending machine in the very early morning and wouldn’t leave her alone until she ran back to the room), you can hear everything going on in everyone else’s room next to you and above you and below you, and they sneak a ridiculous $50 incidentals fee on your bill (without it even appearing on your receipt) that doesn’t get taken off for up to seven business days (and clearly that money goes nowhere useful, as there was plenty of damage all over our room that hadn’t been cleaned up or fixed). This place is trash, Wyndham should be ashamed of itself and I’d say “you get what you pay for,” but it was actually quite expensive especially with the hidden $50 fee that we hope will be returned in time suggested (but I wouldn’t be surprised if I never see it again). Next time we’ll spend a bit more and stay at a nice place. Total sham.
於 2023 年 10 月住了 2 晚
front desk 於 2023年11月12日的回應
Sorry for your inconvenience.

10/10 優異

Arthur

不滿：住宿狀況
於 2023 年 10 月住了 1 晚
Vicki 於 2023年10月27日的回應
Thanks for the positive feedback. We hope to see you again soon. Glad to hear you were happy with your stay.

8/10 不錯

Marshall

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Overall good stay.
於 2023 年 10 月住了 1 晚
Vicki 於 2023年10月27日的回應
We are glad we could make your stay a good one. We hope to see you again.

2/10 很差

Melissa

不滿：職員與服務和住宿狀況
I paid for a 3 day stay, after the first night my daughter back home in Colorado went into Labor around midnight, So I needed to get back home. She is single 18 year old, 2nd child, I am her birthing partner. So I had to leave, Yes I paid upfront. They denied a refund of days not used. Yes I signed a contract however I thought, maybe they would in this instance I had to leave. then around 5am they let her go home, which by then I already was at airport ready to fly home.
於 2023 年 10 月住了 3 晚
Vicki 於 2023年10月27日的回應
We at Baymont only charged you one night. The other 2 nights Expedia should refund to you. Call them about refunding the 2 days you were not here. That's all we can approve. Congratulations on the new child. Thanks for staying with us.

4/10 欠佳

Brian

家人同遊
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
The elevator was out of service and this appeared to be an old issue. My wife has difficulty with stairs. The signage of 'rules' seemed over the top and unwelcoming.
於 2023 年 10 月住了 1 晚
Vicki 於 2023年10月16日的回應
Sorry for the inconvenience of elevator being out. Our rules to know who's in house for your safety. Also, that everyone have respect for other guests. Thanks for staying with us.

2/10 很差

真實旅客

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Need to be remodel.
Staff is friendly. The hotel rooms are small and out of date. The wall between room are thin, you can hear your neighbors talk, snoring and television. We had issues with the key to our room. 90% the key would not work.
於 2023 年 10 月住了 2 晚
Vicki 於 2023年10月17日的回應
Sorry for your disappointment. Thanks for letting us know. We apologize for the inconvenience. Thanks for the kind words about our staff. Thanks for staying with us.

2/10 很差

Katy

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Drugs, Dirty & disappointing!
There were people doing drugs and vehicles in the parking lot. The sheets were definitely just remade, they were wrinkles and hair and they were dirty. The towels also looked like they were just refolded, they did not look clean. The entire property was filthy. Super disappointed! I saw Wyndham and thought it was supposed to be a great place to stay.
於 2023 年 10 月住了 1 晚
Vicki 於 2023年10月17日的回應
I would like to apologize for your unpleasant experience as a guest at our hotel. I appreciate you taking the time to bring matter to my attention. We are sorry for the inconvenience this may have caused you. This is not the standard we uphold. I have spoken with staff. I do apologize for inconvenience. Hopefully you one day you can give us another chance to show you it's not a filthy property. Have a Blessed day.

2/10 很差

Laura

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Our hotel room was so dirty we couldn’t stay. The carpet was disgusting and the room was very dirty.
於 2023 年 10 月住了 1 晚
Vicki 於 2023年10月15日的回應
I would like to apologize for the unpleasant experience at our hotel. Thanks for bringing it to my attention. I assure you that the matter will be addressed with housekeeping.Sorry for any inconvenience.

2/10 很差

Debra

不滿：整潔度、職員與服務和住宿狀況
Very disappointed in this hotel
Vicki 於 2023年10月16日的回應
Sorry for your disappointment. Thanks for your feedback.

8/10 不錯

Andres

於 2023 年 10 月住了 1 晚
Vicki 於 2023年10月10日的回應
We are glad you enjoyed your stay. We hope to see you again soon. Thanks for staying with us.

4/10 欠佳

rose

不滿：住宿狀況和客房舒適度
Low quality
Blanket had at least a dozen burn holes. The mirror was worn from wear the facet rubs the mirror. Had to sign a plethora of extra paper work, agreeing not to be in the hallway loitering. Overall it was barely acceptable. Won’t be back here
於 2023 年 10 月住了 1 晚
vicki 於 2023年10月10日的回應
Sorry your stay was unsatisfactory. The paper you signed said nothing about loitering in hall. Why you would want to loiter (hang out) in hall. There is a sign that says no loitering outside in front of no loitering sign on wall. To show respect for other guest. You wouldn't want people standing outside being loud where you can't sleep. That's why we have that sign. Our house rules help us know everyone that's in house. It don't allow guest to yell, scream, curse, or act inappropriate towards staff or guests. It's to ensure your safety. Sorry you had a problem with it. Hope you have a blessed day.

6/10 一般

JAMES

讚好：職員與服務
good value but needs new carpet and paint
於 2023 年 9 月住了 1 晚
Vicki 於 2023年10月2日的回應
We are working on upgrades. Thanks for staying with us.

8/10 不錯

Mike

多人同遊
Very good
於 2023 年 9 月住了 1 晚
Vicki 於 2023年9月24日的回應
Thanks for your feedback. We appreciate your kind words. We hope to see you again soon.

10/10 優異

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Reasonable, clean quiet?
於 2023 年 9 月住了 1 晚
Mario 於 2023年9月22日的回應
We appreciate the great review and as always thank you for your stay. Hope to see you again soon.

4/10 欠佳

Pedro

不滿：職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
front desk 於 2023年9月21日的回應
We apologize for any inconvenience you may have experienced during your stay with us. Thank you for your stay.

10/10 優異

Kadynce

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
I loved how colorful everything was, and how clean the rooms were.
於 2023 年 9 月住了 2 晚
Mario 於 2023年9月21日的回應
Thank you for the wonderful review. We appreciate your stay and we hope to see you again soon.

10/10 優異

Andrew

於 2023 年 9 月住了 1 晚
Vicki 於 2023年10月6日的回應
Thanks for the feedback. Glad to hear you enjoyed your stay. We hope to see you again soon.

2/10 很差

Jerry

不滿：職員與服務和住宿狀況
Streaming free only TV no local channels.
Clerk flat out lied about having local channels. Streaming with NETFLIX yah forget that won't connect to the non existent network. Showed up and TV remote did nothing but turn the tv on came back with the treat of streaming free tv because thats what all of the Windhams Chain does now streaming TV last te they'll 🔥 me.
於 2023 年 9 月住了 1 晚
Mario 於 2023年9月15日的回應
We apologize for any inconvenience you may have had during your stay with us. We are working hard to address these issues. Thank you for stay.

6/10 一般

Cathy

家人同遊
不滿：設施服務
Upon checkin the clerk was very nice and helpful. We had to sign a paper stating we would remain dressed and not expose our private parts!! Also we wouldn’t curse, yell, fight or throw parties. We asked if we were in a bad neighborhood and were told yes there had been trouble here at times. The motel is older, carpet not clean and limited supplies in room. Men talking loudly outside our window, unsavory sorts hanging out in lobby. Honestly we are uncomfortable here. I would not recommend this place.
於 2023 年 9 月住了 1 晚
Mario 於 2023年9月15日的回應
We apologize for any inconvenience you had during your stay with us. The safety of our guest is our number one priority, and we are working hard to make sure of it. Thank you for your stay.

10/10 優異

Loren

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2023 年 9 月住了 1 晚
Mrs. Vicki 於 2023年10月27日的回應
We are glad to hear your stay was great. Thanks for staying with us.We hope to see you again soon.

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Thumbs UP
We were pleased and were treated well.
於 2023 年 9 月住了 1 晚
Mario 於 2023年9月15日的回應
We appreciate the awesome feedback and as always thank you for your stay. Hope to see you again soon.

2/10 很差

jonnell

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Dirty
had to change rooms 3x, 1 st room had dirty sheets and makeup on the bed 2nd room was locked from the inside so i nor the front desk agent could access it. 3rd room , no hot water , body fluid on the bed skirt and another guests left food in the microwave . i checked out in 3 hrs
於 2023 年 9 月住了 1 晚
Mario 於 2023年9月7日的回應
We apologize for any inconveniences you may have experienced during your stay. We will talk to our housekeeping staff and make sure these issues are addressed. Thank you for your stay.

4/10 欠佳

Jennifer

家人同遊
不滿：職員與服務、設施服務和住宿狀況
We called ahead to let them know we would be checking in late. We did arrive by 8:30 pm. The gentlemen who checked me in was fine, but not welcoming. The elevator was out of order, which we were told when we check in. The ice machine was also out of order and my husband was told there was another on the first floor. He could not find it. Finally, the breakfast was only cold options, We were not satisfied with the room as well.
於 2023 年 9 月住了 2 晚
Mario 於 2023年9月7日的回應
We apologize for any inconvenience you had during your stay with us. We are working hard to address these issues. Thank you for your stay.

2/10 很差

Terra

不滿：客房舒適度
於 2023 年 9 月住了 1 晚
Mario 於 2023年9月7日的回應
We apologize for the inconvenience. Thank you for stay.

10/10 優異

MELBIN ANGELICA

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Mario 於 2023年9月7日的回應
Thank you for the positive feedback and we are glad you enjoyed your stay with us. We can't wait to see you again.

10/10 優異

christina

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Mario 於 2023年9月1日的回應
We appreciate the positive feedback and are delighted you enjoyed your stay with us. We would love to see you again soon.

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務和客房舒適度
BED BUGS
From the outside, it looks clean but don’t be fooled. I woke up up with bites all over my arm and my ear swollen from bed bug bites!! I stayed here a previous time and also was faced with the same situation but management was apologetic. So, I gave this place another chance but was disappointed once again. If you want some bed bugs to keep you company during the night, then this place is for you.
於 2023 年 8 月住了 1 晚
Mario 於 2023年9月1日的回應
We apologize for any inconvenience you may have had during your stay. We were not informed of your problem, and we work hard to make sure issues like this are resolved immediately. Thank you for stay.

6/10 一般

Bert

讚好：整潔度和職員與服務
於 2023 年 8 月住了 1 晚
Mario 於 2023年9月1日的回應
Thank you for your stay.

10/10 優異

Darren (Winnipeg)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel. Rooms were clean and updated. Elevator was out when I was there but things happen so can’t zonk them for that. However the stairs are wide and short steps so while inconvenient it was easy. They kept main floor rooms for people with mobility issues. Denny’s right next door. I would stay there again. Breakfast was a typical continental but room was clean and large.
於 2023 年 8 月住了 1 晚
Mario 於 2023年8月26日的回應
Thank you for the positive feedback. We are working hard to address the issue with our Elevator. As always, we thank you for your stay. Hope to see you again soon.

10/10 優異

Philip

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Montana trip home
Easy check in. Room was nice. Roomy. Bed was comfy. Every thing was great.
於 2023 年 8 月住了 1 晚
Mario 於 2023年8月26日的回應
Thank you for the positive feedback. We hope to see you again soon and thank you for your stay.

2/10 很差

Brooke

they don’t let you book if you’re under 21 we couldn’t stay there
於 2023 年 8 月住了 1 晚
Mario 於 2023年9月1日的回應
We apologize Any inconvenience this may have caused you, but this is our hotels policy.