Fort Crook Museum

We had doctor appointments early at UCLA and decided to spend the night at W. The folks were very nice and helpful. The hotel is a bit tired. We had a room that was updated to a junior suite. The snacks and wet bar was good. The bathroom products can not be better. Davines from Italy. The bed was comfy too. The real problem is the air quality... The HVAC system is very tired. There are two zones. I used clorex wipes to clean the intake and outtake vents. I had to use several sheets. And they still need a lot of work. The windows have wooden shutters. They are very dusty too... Overall the W worked out for our trip. But I'm not sure we can stay there. With my wife's asthma and my allergies was quite a challenge... This was hard to write because the staff was so nice🙏🙏🙏 All the best Burton

Can’t say enough good things about the staff and service. We were only there for one night, but we were treated like special guests. Gorgeous decor, fitness center, pool, rooms, ba to rooms. Our requests were accommodated, the kids got little gifts from the staff, the in-room dining meals and Ospero breakfast were delicious, the views were spectacular, the amenities were plentiful. We usually don’t like to stay at the same hotel more than once, but this one definitely “rose” to our needs and likes. Thank you!

Everything was great. Scott the Guest Relations Manager was awesome