「The reservation staff os suck at their job i was just on the phone with a lady and she hang up on me without resolving my problem with the reservation you guys purposely canceled.」
「The generator off most of the time so, no air conditioner and no hot water to shower every morning. When I let them know about, I was told that it was going to get fixed but this was continued every single day. Therefore, I had to cancel my upcoming April reservation because I didn’t want to have that horrible experience again. 」