Foss hotels from HK$282

"We loved the SUPER nice staff at this hotel and appreciate that it felt clean and had a great breakfast. That said, we'll never stay at this hotel chain again. When we checked in, the front desk offered to give us a late checkout, so we took a noon checkout. The next morning at 7 AM, when we were sound asleep, someone tried to get into our room; only the chain stopped them. Happened again at 8 AM. We looked in the hallway, but there wasn't anyone there; they clearly took the stairs right by our room. We called the front desk to let them know what happened and they said, "No worries! It's only the maid." Why on earth housekeeping is trying to get into rooms that haven't checked out yet--and have late checkouts--is beyond me. They didn't even knock! It completely disrupted our sleep and made us feel unsafe. No one should have been entering our room until we checked out. We won't stay at this chain again for anything."

"Customer service from employees was great! But other than that… I won’t be staying here again, within 5 minutes of being in my room, a roach came crawling down the door frame while using the restroom.. then majority of the night I could hear people arguing and banging stuff; slamming doors, straight through the vent in the bathroom.. I was trying to work in my room and had to leave a few hours and got no sleep because I was tired of hearing the bs… I greatly appreciate the hospitality and kind employees but, never again.."

"Average hotel. Staff friendly"

"Good shower"

"Night manager was so nice. No elevator to second floor room but room was clean and bed comfortable. "

"Terrible, wouldn’t stay here. Room had a foul smell, AC wasn’t working, and there were stains all over the bed comforter. I had “checked in” for all of 5 mins saw the room and headed back to the front desk, hotel has denied a refund entirely, and I can’t get ahold of the manager. And Expedia has been no help either. "

"fantastic staff! Ralph was very pleasant checking me in!"

"Breakfast staff was exceptionally friendly and helpful. Great dining options near by."

"Curtains were broken, a/c didn’t blow cold and holy pointed to the ceiling. There were spiders in the room. Killed one but prayed the other stayed where it was. Dead cricket in the sitting area and the bed and towels had stains on them. "