Fountain Inn Fountain Inn City Hall Hotels

"Clean and quiet even though we were next to the lobby. "

"If you have allergies, do not stay here. While the room was "clean" there was so much dust built up in the air vents that we could see, including one in the shower. Our room was also carpeted."

"The entire staff were amazing!! "

"Check in was odd. I felt like I was intruding. Immediately when I get in my room and sit on the bed, I smell the pillows. They smell like a sweaty person. Not wanting to cause a scene I call down and ask for a couple of extra pillows. I was told I could come get some. Ok, maybe I’ve been spoiled but stuff like that is usually brought to the room. The mattress was old and extremely uncomfortable. I showered and went to get some lotion out of the container on the wall and it was empty. These are just small things that make a big difference. Clean pillows, comfortable beds and a supply of lotions and soaps should be standard. Smell of marijuana was strong and drifted in and out of our room all night. Also, we got in late and there were no parking spaces due to the paving. Not at all impressed with this Hilton Garden Inn. "

"We stayed overnight for an appointment the next day in the area. It was a lovely stay. We had drinks & lunch in the bar but went out to dinner because it was Sunday and the restaurant was closed. The food and service in the bar area were great! My complaint is that we left clothes in the closet and we called right away after leaving. We left 3 messages so that someone can ship back our items at our expense. We did not receive 1 call back. That is poor customer service! What an amazing place to have that bad of customer service at the front desk. "

"Really enjoyed our stay. Great Staff."

"Staff was extremely friendly and accommodating! Facility was clean and I would definitely stay here again! "

"Yes clean room, excellent breakfast, nice staff, Very slow elevator service!!"

"Nice property, very new and clean. Front desk staff was fine, although sometimes absent. I asked three different people why the internet TV didn’t work in my room and on a five night stay nobody ever fixed the problem or addressed it in any way."