外觀
查看供應

法蘭克幕斯智選假日套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5
法蘭克幕斯智選假日套房酒店 (IHG 旗下酒店)
926 South Main Street, Frankenmuth, MI

評價

9.0

卓越

10 分評分，優異；1001 則評價中有 643 則" "
8 分評分，不錯；1001 則評價中有 237 則" "
6 分評分，一般；1001 則評價中有 58 則" "
4 分評分，欠佳；1001 則評價中有 39 則" "
2 分評分，很差；1001 則評價中有 24 則" "

9.0/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Sara

讚好：職員與服務和住宿狀況
Had a great stay, would stay again!
於 2024 年 4 月住了 1 晚

8/10 不錯

Erica (Grand Blanc)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was in a great location across from the River Shops, and we got the jacuzzi room which was great! The free breakfast was a nice perk but nothing to write home about. Staff were amazing and our housekeeper was also
於 2024 年 4 月住了 2 晚

6/10 一般

Brittany

伴侶同遊
讚好：設施服務
Water wasn’t hot barely got to luke warm
於 2024 年 3 月住了 2 晚
Trent L 於 2024年4月28日的回應
Thank you for informing us, we will look into this and fix any deficiencies.

10/10 優異

stacey

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to shopping. Nice, clean hotel with a friendly staff
於 2024 年 4 月住了 1 晚
Trent L 於 2024年4月28日的回應
Thank you for rating our hotel, I am glad you enjoyed your stay and hope to see you again soon.

6/10 一般

Erin

多人同遊
讚好：職員與服務、設施服務和住宿狀況
Our room was not equipped with any extra pillows or blankets/sheets for the pullout couch. The staff delivered what they could find which was great except the blanket was a like a thin sheet material. The hotel could invest in something better for a “blanket” for the pullout couch. My children were cold. We stayed Friday night so Saturday morning the kids swam after breakfast. My daughter found a sock at the bottom of the pool which matched another sock that was in the corner under a table. The garbage was overflowing in the pool area. Clearly it was not cleaned up.
於 2024 年 3 月住了 1 晚
Trent L 於 2024年4月28日的回應
Thank you for your feedback, we will use it to improve in all areas of service.

10/10 優異

Carla

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Staff was professional and cordial. The first night there my grandsons loved swimming in the indoor pool, then made hot chocolate. Our room was roomy, clean and perfect accomodations for the 5 of us - we had 2 queen beds and a full size pullout sofa. We were so centrally located we could have walked everywhere we wanted to go if we brought a wagon for our stuff. I would definitely recommend staying there and I would stay there again in Frankenmuth, MI.
於 2024 年 3 月住了 2 晚
Trent L 於 2024年4月3日的回應
Thank you so much! I am glad we were able to contribute to a good trip for you.

10/10 優異

Jessica

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff awesome!! They were so nice! Loved them
於 2024 年 3 月住了 1 晚
Trent L 於 2024年3月29日的回應
I am glad you enjoyed our staff! I hope you will visit us again very soon.

10/10 優異

Mike

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice staff! The parking is terrible. Needs more parking spaces. Not a deal breaker, but just not enough
於 2024 年 3 月住了 1 晚
Trent L 於 2024年3月29日的回應
I am glad you enjoyed our staff! The parking is a problem throughout town unfortunately. I hope you will visit us again very soon.

10/10 優異

Pam

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Check in was wonderful. Very friendly and informative desk clerk. We were in a suite that had a pull out couch, which we needed. Putting the bed together we found a dirty mattress pad and the blanket looked like a worn out rag. It was extremely thin and full of holes. My grandson wouldn't even use it. That is the only concern i I had. The rest of the facility was clean and very nice.
於 2024 年 3 月住了 1 晚
Trent L 於 2024年3月29日的回應
I am glad that you had a good overall stay. I will look into the bedding issue and take action to ensure our guests get the best, thank you for the feedback.

10/10 優異

Marcia

於 2024 年 2 月住了 2 晚
Trent L 於 2024年3月29日的回應
I am glad you had a good stay! I hope you will visit us again very soon.

8/10 不錯

Harold

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Staff is always wonderful and breakfast is amazing.
於 2024 年 2 月住了 1 晚
Trent L 於 2024年2月24日的回應
Thank you so much! i am glad you enjoy our staff and the breakfast, we can't wait to see you again.

6/10 一般

Bryan

伴侶同遊
讚好：住宿狀況
The property never got the booking from Expedia, so checkin took an hour. The room was pretty nice and reasonably priced, comfy bed, but there were families running the hallways hours after quiet time was supposed to be in effect, so that part wasn’t great.
於 2024 年 2 月住了 1 晚
Trent L 於 2024年2月21日的回應
I am sorry about the noise problem, we will strive to keep quiet time just that.

10/10 優異

amanda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place. Easy walking to shopping and tourist things. Would stay again. Our room had a jucuzzi and everything was perfect.
於 2024 年 2 月住了 1 晚
Trent L 於 2024年2月12日的回應
I am so happy you enjoyed your stay with us! We hope you will visit us again very soon.

8/10 不錯

Jennifer

於 2024 年 2 月住了 1 晚
Trent L 於 2024年3月29日的回應
I am glad you had a good stay! I hope you will visit us again very soon.

8/10 不錯

Jennifer

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Really love staying here. In walking distance to the Downtown of Frankenmuth.
於 2024 年 1 月住了 1 晚
Trent L 於 2024年2月2日的回應
Thank you so much! I am glad you enjoy our proximity to the towns attractions.

6/10 一般

Daniel

家人同遊
Far from events
於 2024 年 1 月住了 1 晚
Trent L 於 2024年1月28日的回應
I am unsure what you mean, we are very close to anything happening in town.

10/10 優異

Claudia

於 2024 年 1 月住了 1 晚
Trent L 於 2024年2月12日的回應
Thank you for rating our hotel! I am glad you had a good stay and look forward to seeing you again soon.

10/10 優異

Janice

讚好：整潔度和職員與服務
於 2023 年 12 月住了 2 晚
Trent L 於 2024年1月8日的回應
Thank you for rating our hotel! I am glad your stay was enjoyable and hope to see you again soon.

8/10 不錯

Harold

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Trent L 於 2024年1月8日的回應
Thank you for rating our hotel! I am glad your stay was enjoyable and hope to see you soon.

10/10 優異

Imane

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Trent L 於 2024年1月8日的回應
Thank you for rating our hotel! I am glad your stay was enjoyable and hope to see you soon.

10/10 優異

Linda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice location. Walking to downtown is an easy walk. Many choices for breakfast as well. Will stay here again.
於 2023 年 12 月住了 2 晚
Trent L 於 2024年2月2日的回應
Thank you! I am glad you had a great stay and welcome your return.

10/10 優異

Valeria

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Would recommend due to the location.
於 2023 年 12 月住了 1 晚
Trent L 於 2024年1月4日的回應
I am so happy you enjoyed our great location! I hope you will visit us again soon.

8/10 不錯

Shaun

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
Cleanliness could be better.
於 2023 年 12 月住了 1 晚
Trent L 於 2023年12月30日的回應
Thank you for the feedback, we are always looking to improve!

6/10 一般

Susan

Mattress was unc
於 2023 年 12 月住了 1 晚
Trent L 於 2024年2月2日的回應
I am sorry you found the mattress too be uncomfortable, i hope the rest of your stay was better.

10/10 優異

Linn

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Trent L 於 2023年12月17日的回應
Thank you for rating our hotel! I trust you had an enjoyable stay and hope you will visit again.

6/10 一般

Melissa

家人同遊
讚好：職員與服務和客房舒適度
Ok-if you're not picky
The room was not the cleanest. The bathroom floor hadn't been cleaned and underneath the sink was rather nasty with stains covered in dirt. There was black hair all over the shower and tub. Even my 16 yr old son made mention of it. The shower was really nasty and you could feel all sorts of ick that made it super slick, a fall hazard. We had to put a towel down to shower. There was dust or some type of white substance covering the table holding the phone. The beds were comfortable and clean. The breakfast was really great and the Wednesday attendant was super sweet and friendly! Housekeeper was friendly and helpful. The views were really pretty from the different windows and it's a convenient location. Super thin walls though apparently?? My 80 yr old mother and I were talking at 11:15pm and the room next door slammed on our wall 3 times. We then received a call from the front desk saying that we were creating a disturbance??! We didn't even have a TV on. The front desk was understanding and apologized for the Ken/Karen that was staying next door. If you want a good breakfast and great location, this is the place for you. If you need things to actually be clean or you are a Ken or Karen, definitely look elsewhere.
於 2023 年 12 月住了 2 晚
Trent L 於 2023年12月17日的回應
My apologies that your room was not up to standard, I have shared this with the staff in order to improve our quality of stay.

10/10 優異

Carl

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Trent L 於 2023年12月17日的回應
Thank you for rating our hotel! I trust you had an enjoyable stay and hope you will visit again.

10/10 優異

Kimberly

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Love the location
於 2023 年 12 月住了 1 晚
Trent L 於 2023年12月17日的回應
Thank you for rating our hotel! I trust you had an enjoyable stay and hope you will visit again.

2/10 很差

brenda

The website said clearly pet friendly. Upon arrival late evening was told website is not accurate and would not allow us to check in. Had to search for another hotel.
於 2023 年 12 月住了 1 晚
Trent L 於 2023年12月13日的回應
The website does not say we are pet friendly, it says pets only service animals. I am sorry that we could not accommodate your pet.

10/10 優異

Wayne

於 2023 年 12 月住了 1 晚
Trent L 於 2023年12月30日的回應
Thank you for the rating! I am glad you had a good stay and we hope to see you again soon!

8/10 不錯

Norman

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Trent L 於 2023年12月10日的回應
Thank you for rating our hotel! I trust you had a pleasant stay and hope you visit us again soon.

10/10 優異

Michael T

讚好：整潔度、職員與服務和住宿狀況
Room was clean and hotel area was very clean too. Breakfast was very good too.
於 2023 年 12 月住了 2 晚
Trent L 於 2023年12月10日的回應
I am so happy you enjoyed our cleanliness and breakfast! I hope you will visit us again soon.

8/10 不錯

Scott A

於 2023 年 11 月住了 1 晚
Trent L 於 2023年12月10日的回應
Thank you for rating our hotel! I trust you had a pleasant stay and hope you visit us again soon.

10/10 優異

Timo

於 2023 年 12 月住了 1 晚
Trent L 於 2023年12月30日的回應
Thank you for the rating! I am glad you had a good stay and we hope to see you again soon!

2/10 很差

dennis

伴侶同遊
讚好：職員與服務
Our room was on the second floor. We asked not to be near vending or elevator because we don’t like the mechanical noise. Instead we put above a maintenance/housekeeping room. There was a loud mechanical hum until about 2am. I think laundry ? It was bad..
於 2023 年 12 月住了 2 晚
Trent L 於 2023年12月6日的回應
I am sorry, sometimes the staff does not think of such things, we will strive to be more attuned to the guests perception.

10/10 優異

Debra

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚
Trent L 於 2023年12月6日的回應
Thank you so much! I am glad you enjoyed your visit and hope you will return.

10/10 優異

Linda

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Trent L 於 2023年12月6日的回應
Thank you so much! I am glad you enjoyed your visit and hope you will return.

8/10 不錯

Allison

讚好：職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Trent L 於 2023年12月6日的回應
Thank you so much! I am glad you enjoyed your visit and hope you will return.

8/10 不錯

Jason

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location to all Frankenmuth has to offer! Much quieter option than the larger hotels.
於 2023 年 11 月住了 3 晚
Trent L 於 2023年12月6日的回應
Thank you so much! I am glad you enjoyed your visit and hope you will return.

8/10 不錯

Michael

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Trent L 於 2023年11月30日的回應
Thank you so much! I am glad you had a great stay and we hope you will visit us again.

10/10 優異

Katie

親子同遊
讚好：整潔度、職員與服務和住宿狀況
The staff were absolutely incredible! We have a young family so we booked the two king bed suite. Reasonably priced and was so spacious! Worked perfectly to have the bedroom separate from the sitting area/kitchenette. The pool was wonderful for our little girls and the breakfast was fantastic! Jodi went out of her way to make our morning experience (which with a little started at 6am) incredible and was so friendly and kind with our 2 year old! Overall an incredible stay, we will absolutely be staying there again, as we visit Frankenmuth annually!
於 2023 年 11 月住了 1 晚
Trent L 於 2023年11月30日的回應
Thank you so much! I am glad you had a great stay and we hope you will visit us again.

10/10 優異

debra

伴侶同遊
讚好：住宿狀況
Not enough parking for guests
於 2023 年 11 月住了 1 晚
Trent L 於 2023年11月30日的回應
I am sorry you had difficulty with parking, i trust the rest of your stay was satisfactory.

10/10 優異

Joshua

於 2023 年 11 月住了 1 晚
Trent L 於 2023年12月17日的回應
Thank you for rating our hotel! I trust you had an enjoyable stay and hope you will visit again.

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Trent L 於 2023年11月30日的回應
Thank you so much! i am glad you had a great stay and we hope you will visit us again.

10/10 優異

Jerry

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Trent L 於 2023年11月30日的回應
Thank you so much! i am glad you had a great stay and we hope you will visit us again.

8/10 不錯

Elise

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Good location and excellent breakfast.
於 2023 年 11 月住了 1 晚
Trent L 於 2023年11月30日的回應
Thank you so much! i am glad you had a great stay and we hope you will visit us again.

8/10 不錯

James

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Excellent hotel
A very nice hotel located right across from the river shops and a short walk to the Main Street shops. Breakfast was very good and had some nice options. The cinnamon rolls are delicious. Our room was very spacious and the only negative thing I have to say would be the pull out couch was very uncomfortable when sitting on it as well as very bad when used as an extra bed for the kids.
於 2023 年 11 月住了 2 晚
Trent L 於 2023年11月15日的回應
Thank you for your feedback, I am glad you had a good stay and hope you will return.

10/10 優異

Tonya

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and convenient
於 2023 年 11 月住了 1 晚
Trent L 於 2023年11月15日的回應
Thank you! I am glad you enjoyed your stay. We look forward to being your host again.

8/10 不錯

Janice

於 2023 年 11 月住了 1 晚
Trent L 於 2023年11月15日的回應
Thank you for the rating! I am glad you had a good stay and hope you will return soon.

10/10 優異

Holly

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location for shopping downtown Frankenmuth! Easy to walk to shops and dining. Great breakfast and clean rooms. Comfortable bed and pillows. Perfect for a 2 night trip to Frankenmuth!
於 2023 年 11 月住了 2 晚
Trent L 於 2023年11月15日的回應
Thank you! I am glad you enjoyed your stay and hope you will visit us soon.