外觀

弗雷德里克斯利普酒店的評價

2.5 out of 5
弗雷德里克斯利普酒店
5361 Spectrum Dr, Frederick, MD

評價

7.6

不錯

10 分評分,優異;1002 則評價中有 327 則" "
8 分評分,不錯;1002 則評價中有 356 則" "
6 分評分,一般;1002 則評價中有 158 則" "
4 分評分,欠佳;1002 則評價中有 88 則" "
2 分評分,很差;1002 則評價中有 73 則" "

8.0/10 

整潔度

8.2/10 

職員與服務

7.0/10 

設施服務

7.6/10 

住宿狀況

7.4/10 

環保程度

評價

4/10 欠佳

John

讚好:設施服務
privacy curtain didnt block view from outside. ok on upper floors, not ground floor. Bath vent fan bearing making a lot of noise. reserved room wasnt made up. was shifted to another. Due for a remodel
於 2024 年 4 月住了 1 晚

4/10 欠佳

Tyler

家人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
first room we received had bedbugs on the third floor. Asked for another room due to it not being refundable the front desk happily gave me another room on another floor that room was okay. Dirty carpets and smelled funny but we stayed anyways.
於 2024 年 4 月住了 1 晚

6/10 一般

opanin

不滿:整潔度
於 2024 年 4 月住了 3 晚

4/10 欠佳

Heaven

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Room was in a sorry state when we received it.
於 2024 年 3 月住了 2 晚

6/10 一般

Jonathan

家人同遊
讚好:職員與服務
不滿:住宿狀況
My toilet didn't work.
於 2024 年 2 月住了 2 晚

10/10 優異

Donna

於 2024 年 1 月住了 2 晚

8/10 不錯

Caleb (Coltons Point)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good overall but no fan in restroom which causes humidity issues and walls are somewhat thin.
於 2024 年 2 月住了 1 晚

8/10 不錯

Gary

C
於 2024 年 1 月住了 1 晚

10/10 優異

Kathleen

讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooms are pleasant. Everything but the tv worked, which is not very Important to me, but it might be to others.
於 2024 年 1 月住了 1 晚

8/10 不錯

Russell

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Edward

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月28日的回應
Thank you Mr Edward ,We are pleased that you enjoy staying with us .

4/10 欠佳

Wendy

家人同遊
不滿:整潔度和住宿狀況
Not a happy customer
There was MOLD in the bathroom and NO HEAT. My daughter is HOGHLY ALLERGIC TO MOLD AND MILDEW!!
於 2024 年 1 月住了 3 晚

10/10 優異

Patrick

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is nice, room is clean.
於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月14日的回應
Dear Patrick,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're pleased to hear that you found our staff to be nice and the room to be clean. Providing a friendly and welcoming atmosphere, along with cleanliness, are top priorities for us.Your positive comments will be shared with our staff as it serves as motivation to continue delivering excellent service. We appreciate your choice to stay with us and look forward to welcoming you back on your next visit.If you have any specific suggestions or if there's anything we can do to make your future stays even more enjoyable, please feel free to let us know.Best regards,

8/10 不錯

Florencia

於 2023 年 12 月住了 1 晚

10/10 優異

ARTHUR

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月14日的回應
Dear Aruthur.Thank you for your 10 star review we hope to see you again soon.

10/10 優異

Fazalhaq

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月14日的回應
Dear Fazaalhaq,Thank you for your five star review we look forward to serving you again .

10/10 優異

Ben

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
GREAT CUSTOMER SERVICE. SUPER SAFE, AND UNUSUALLY AFFORDABLE FOR THE PRICE. THAT MANAGER WAS PROFESSIONALLY OUTSTANDING. GREAT PLACE TO STAY FOR THE PRICE
於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月14日的回應
Dear Ben,Thank you for taking the time to share your positive experience at our hotel. We're thrilled to hear that you had a great stay and appreciated our excellent customer service. Ensuring the safety of our guests is a top priority for us, so we're delighted that you found our hotel to be super safe.It's fantastic to know that you found our prices unusually affordable for the quality of service and amenities provided. We take pride in offering value for money to our guests. We're also pleased to hear that our manager's professionalism stood out during your stay.Thank you for choosing to stay with us and for sharing your feedback. We look forward to welcoming you back for another excellent experience in the future.Best regards,

10/10 優異

nayeli

伴侶同遊
於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月14日的回應
Dear Nayeli,Thank you for your feedback we hope to see you again soon.

10/10 優異

Nicole

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful Stay
Rooms very clean. Breakfast decent. A protein option of bacon, sausage is an addition that comfort inn hotels should consider. That would be my only minor complaint. Other than That very nice stay and excellent customer Service !
於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月14日的回應
Dear Nicole,Thank you for taking the time to share your feedback on your recent stay at our hotel. We're delighted to hear that you found the rooms very clean and enjoyed the decent breakfast. Your suggestion regarding the addition of a protein option like bacon or sausage is appreciated, and we'll certainly consider it for future improvements.We're thrilled that you had a very nice stay and experienced excellent customer service. Our team works hard to provide a comfortable and enjoyable experience for our guests, and your positive comments motivate us to continue delivering exceptional service.Thank you again for choosing our hotel, and we look forward to welcoming you back on your next visit.Best regards,

6/10 一般

Kimberly

家人同遊
於 2023 年 12 月住了 1 晚

10/10 優異

Lynwood

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I really liked the standup shower.
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月19日的回應
Dear Lynwood ,Thank you for your feedback we are pleased you enjoyed the stand up shower and hope to see you again soon.

10/10 優異

ARTHUR

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月19日的回應
Arthur, Thank you so much for taking time out to review our hotel we are pleased you enjoyed your stay and hope to see you again soon.

10/10 優異

Kim

家人同遊
讚好:設施服務
It was clean and staff was friendly! Only bad thing, there was blood on the mattress and not a small drop.
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月19日的回應
Dear Kim,Thank you for your feedback my apologies for the blood found on the mattress rest assured we will be looking into this and making sure that this will not happen again.

10/10 優異

John

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very clean and comfortable. Conveniently close to the MARC station, as well.
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月13日的回應
Dear John,Thank you for your kind words! We're thrilled to hear that you found our hotel very clean, comfortable, and conveniently located near the MARC station. We hope to welcome you back soon for another enjoyable stay.Best regards,

8/10 不錯

Otgo

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
General Manager 於 2023年12月13日的回應
Dear Otgo,Thank you for your feedback we are glad you enjoyed your stay with us and we hope to see you again soon.

10/10 優異

Steven (olney)

於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月14日的回應
Dear Steven,Thank you for your feedback.

10/10 優異

Colman

於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月13日的回應
Dear Colman,Thank you for the fantastic 5 out of 5 rating! We appreciate your support and hope to welcome you back soon.Best regards,

8/10 不錯

Francine

讚好:整潔度
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月13日的回應
Dear Francine,Thank you for your feedback and the rating of 8 out of 10. We're glad you enjoyed your stay and hope to make your next visit even better.Best regards,

8/10 不錯

barbara

商務旅客
讚好:整潔度和職員與服務
不滿:住宿狀況
The front desk staff were wonderful. The hotel is showing sign of aging but was kept meticulously clean. Easy parking in well lighted areas. Located within walking distance of dining and shopping. Frederick is a beautiful town with a rich history. The downtown has walking paths and has its winter lights with festive boats along Carroll Creek.
於 2023 年 11 月住了 4 晚
General Manager 於 2023年12月13日的回應
Dear Barbara,Thank you for your kind words about our front desk staff and for sharing your experience. We appreciate your feedback and hope to welcome you back soon to enjoy more of Frederick's charm and history.Best regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Decent place to stay on a stopover
I stayed here for one night on my way down to DC for an early morning flight. Room met my needs and it's next door to a Wawa so I was able to grab some quick food before driving down to DC.
於 2023 年 11 月住了 1 晚
General Manager 於 2023年12月13日的回應
Dear Valued Guest,Thank you for staying with us and sharing your experience. We're glad to hear that our hotel met your needs and that our location near Wawa was convenient for your quick food stop before heading to DC. We hope to welcome you back in the future for another pleasant stay.Warm regards,

6/10 一般

Lakshmanakumar

讚好:整潔度
於 2023 年 11 月住了 5 晚

2/10 很差

sai

不滿:職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚

10/10 優異

Francois

讚好:整潔度、職員與服務和住宿狀況
Excellent hotel for the price
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月29日的回應
Francois,Thank you so much for your feedback please come stay with us again in the future.

8/10 不錯

Rebecca

家人同遊, 伴侶同遊
讚好:整潔度和職員與服務
Air conditioner did not work! Crakes in tile on the floor Only stand up shower Pictures not accurate
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月29日的回應
Rebecca.Thank you for your feedback most room do only have a stand up shower the only rooms with a tub are handicap rooms .

8/10 不錯

MANGENA

讚好:整潔度、職員與服務和住宿狀況
ALL.GOOD
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月29日的回應
Thank you for your feedback we hope to see you again soon.

6/10 一般

Érik

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lors de la réservation il était mentionné 2 grands lits, par contre il s'agissait de 2 lits doubles.
於 2023 年 11 月住了 1 晚

10/10 優異

devin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is amazing the Staff is Overly Nice, and very Helpful. Hotel is clean, and spacious. Eric B the receptionist is phenomenal. Goes Above & Beyond!!!!
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月25日的回應
Hi Devin,That's fantastic to hear! It sounds like you had an incredible experience at the hotel. Having a helpful and accommodating staff can truly make a stay memorable. It's wonderful that Eric B, the front desk agent, went above and beyond to make your stay special. Clean and spacious accommodations also add so much to the overall comfort. Thanks for sharing your positive feedback! If you have any other great experiences or recommendations from your stay, feel free to share.

8/10 不錯

Lauren M

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good budget hotel
This is a pleasant budget hotel. The staff is great, the rooms are very clean and comfortable. No frills, but the price is excellent. My only concern - the hotel is tucked away at the very end of a commercial street, half behind a car wash. The lot is well lit, but I was a little anxious parking and walking to the hotel alone after dark. The neighborhood doesn’t seem dangerous and everything was fine. Just something to consider.
於 2023 年 11 月住了 2 晚
General Manager 於 2023年11月25日的回應
Hi Lauren,Thank you for sharing your thoughts on your stay at the Sleep Inn hotel. It's wonderful to hear that you found the staff to be great and the rooms clean and comfortable. Your insights into the hotel's location are valuable for future guests. While the hotel may offer an excellent price and a pleasant experience, your mention about its placement at the end of a commercial street behind a car wash is definitely something to consider, especially for solo travelers at night. It's reassuring to know that despite your initial concerns, everything turned out fine and the neighborhood seemed safe.Your perspective is helpful for others who might value this information when making their accommodation choices. If you have any other tips or insights from your stay, they would be greatly appreciated!

10/10 優異

rosalia

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月29日的回應
Thank you Rosalia we hope to see you again soon.

2/10 很差

Jianna

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
The most unpleasant stay !!
They had bed bugs and staff says they can’t do anything manager and staff are inappropriate and never behind the counter also they will charge your card for extra nights so definitely check bank statements
於 2023 年 9 月住了 1 晚

10/10 優異

Reynald

家人同遊
讚好:設施服務
Climatiseur bruyant. Petit écran TV. Déjeuner très minimal.
於 2023 年 11 月住了 1 晚

10/10 優異

John

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
General Manager 於 2023年11月9日的回應
Dear John , Thank you for your review we hope to see you again soon.

4/10 欠佳

Caitlin

於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月31日的回應
Dear Caitlin,Thank you for your feedback. We appreciate your honesty and will use it to improve our services.Best regards,General Manager

4/10 欠佳

Theogene

家人同遊, 伴侶同遊
讚好:職員與服務
不滿:住宿狀況
The staff was amazing, next to none, would only come back because of the treatment. but the room was run down, smelled like mold, tiles were broken in the bathroom, and the curtain was also broken. not worth it.
於 2023 年 10 月住了 2 晚
General Manager 於 2023年10月25日的回應
Dear Theogene,Thank you so much for taking the time to share your feedback. We're thrilled to hear you had a positive experience with our staff! Your comments about the room are truly valuable, and we're committed to making improvements. We appreciate your honesty and hope to welcome you back for a much better stay.Warm regards,General Manager

10/10 優異

Christina

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great experience... Friendly staff
於 2023 年 10 月住了 4 晚
General Manager 於 2023年10月25日的回應
Hi Christina,Thank you so much for sharing your feedback! I'm delighted to hear that you had a great experience with us. Our team works hard to create a friendly and welcoming environment, so it's wonderful to know that it made a positive impression on you.If there's anything else you'd like to share or if you have any suggestions for us, feel free to let us know. We're always looking for ways to make our service even better.Looking forward to serving you again soon!Warm regards,General Manager

6/10 一般

Andrew

讚好:整潔度和職員與服務
於 2023 年 10 月住了 3 晚
General Manager 於 2023年10月31日的回應
Dear Andrew,Thank you for taking the time to share your feedback. I'm truly sorry to hear that your experience fell short of expectations. We're committed to improving and would appreciate any specific details you can provide. Please feel free to reach out if there's anything we can do to make things right.Best regards,

8/10 不錯

Stefan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月25日的回應
Dear Stefan,Thank you for your feedback we hope to see you again in the near future.

10/10 優異

Robert

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Convenient
於 2023 年 10 月住了 5 晚
General Manager 於 2023年10月25日的回應
Dear Robert,We are pleaded you enjoyed your stay with us and hope to see you again in the future.

8/10 不錯

Donna

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
General Manager 於 2023年10月21日的回應
Hi Donna,Thank you so much for taking the time to leave your review! We're thrilled to hear that you had a positive experience, scoring us an 8 out of 10. Your feedback is invaluable to us.If there's anything specific you think we could improve upon to make it a perfect 10 next time, please don't hesitate to let us know. We're always looking for ways to enhance our service.We hope to have the pleasure of serving you again soon!Warm regards,General Manager

6/10 一般

Wolf-Dieter

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
All in all it was ok
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月21日的回應
Dear Wolf-Dieter,Thank you for taking the time to provide feedback on your experience. We greatly value your input and are eager to learn how we can improve.To address your review, we would appreciate more specific details about what aspects of your experience fell short of a 5 out of 5 rating. This information will be instrumental in helping us pinpoint areas for enhancement and ensure a higher level of satisfaction in the future.We're committed to making every interaction with us outstanding, and we look forward to implementing changes based on your suggestions.Thank you once again for your valuable feedback.Best regards,General Manager