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生態小屋酒店的評價

2 out of 5
生態小屋酒店
10455 Bennett Road - Route 60, I-90 Exit 59 - New York Thruway, Fredonia, NY

評價

5.8
10 分評分，優異；806 則評價中有 104 則" "
8 分評分，不錯；806 則評價中有 166 則" "
6 分評分，一般；806 則評價中有 190 則" "
4 分評分，欠佳；806 則評價中有 193 則" "
2 分評分，很差；806 則評價中有 153 則" "

6.0/10 

整潔度

6.8/10 

職員與服務

6.4/10 

設施服務

5.2/10 

住宿狀況

7.6/10 

環保程度

評價

10/10 優異

Justin

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 5 晚

4/10 欠佳

Marilyn

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
We have stayed at this property before as it is close to the college, but we never found it dirty before. The tub wasn't clean, the toilet was disgusting and the refrigerator wasn't clean. There was something stuck frozen into the little freezer. It was dusty, the floor wasn't swept and the bed was made but looked like someone had slept in it, We asked for a room change. We put our things in our daughters room. They gave us a different room when we got back but had moved the fridge from the first room into it.I could tell right away because of the scratches on the front. they always had breakfast, now just coffee in the room. Looking for a new place to stay when we drive to Fredonia to see our granddaughter perform.
於 2024 年 4 月住了 2 晚

8/10 不錯

Anna

讚好：職員與服務和住宿狀況
I appreciated friendly staff , outside is in need of cleaning and parking lot has lots of pot holes, people were hanging around smoking out by the cars. I am not super paranoid so I hoped that no one would vandalize, luckily they didn't. Loud talking in the mornings in hall ways. No breakfast, boo. My room was very clean and my bed comfortable.
於 2024 年 4 月住了 3 晚

4/10 欠佳

Kevin

不滿：整潔度和職員與服務
於 2024 年 4 月住了 1 晚

2/10 很差

Michael

於 2024 年 4 月住了 1 晚

6/10 一般

Gary

不滿：設施服務
A fair amount of people seem to be hanging around the place, but friendly enough. The room itself was quite spacious and comfortable, the bed was very cozy. Ask for a room on the courtyard side! I was disappointed that there was only a small fridge (no freezer) and no microwave. The staff did step in and allow me to use the house freezer for my freezer packs. Very helpful staff.
於 2024 年 4 月住了 3 晚

10/10 優異

Lesley

於 2024 年 4 月住了 1 晚

6/10 一般

Randall

不滿：整潔度、職員與服務和住宿狀況
Room wasn’t clean. Tub had a ring around it plus the corners were dirty. Headboards smudged with dirty fingers. Lamp frames had thick dust accumulated. Lots of debris under the bed. Floors were so dirty they turned white socks grey. Candy wrappers in drawers and loose Fredonia cocktail napkins left behind from previous guests. I pointed out issues to front desk at check out for which I’m receiving a partial refund. I left the room attendants a detailed message about how the room needs to be deep cleaned.
於 2024 年 4 月住了 2 晚

6/10 一般

Lillie

家人同遊, 商務旅客
不滿：整潔度、設施服務和住宿狀況
Lots of pot holes in parking lot. The website said free breakfast none provided and when asked was inform website needs updating. The receptionists were pleasant and helpful. Over heard a drug transaction outside the window. Generally not safe.
於 2024 年 3 月住了 1 晚

6/10 一般

Glerys

於 2024 年 3 月住了 9 晚

2/10 很差

Andrew

不滿：整潔度、設施服務和住宿狀況
More of a homeless shelter than hotel
於 2024 年 3 月住了 3 晚

4/10 欠佳

Rebecca

不滿：職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

6/10 一般

David

家人同遊
不滿：設施服務和住宿狀況
Staff was pleasant and respectful, but the facilities were dirty, poorly maintained and smelled like smoke. This morning when leaving, I about got high walking past a couple doing drugs next to the entrance to the hotel. I’ll pay more to stay somewhere else next time.
於 2024 年 2 月住了 1 晚

6/10 一般

Erek

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The floor in the room was very dirty and sticky in parts... It sounded like there was a domestic dispute issue in the courtyard (outside our door) for most of the night into the morning. OTHERWISE it was fine.
於 2024 年 2 月住了 1 晚

2/10 很差

Carlos

於 2024 年 2 月住了 1 晚

8/10 不錯

Michael

於 2024 年 1 月住了 1 晚

10/10 優異

Alijah Lee

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

Sylvia

讚好：整潔度、職員與服務和住宿狀況
El precio es bueno.El personal muy amable y diligente.Hubo un inconveniente con el baño y fueron rápido a verificar.
於 2024 年 1 月住了 1 晚

10/10 優異

Sylvia

讚好：整潔度、職員與服務和住宿狀況
Es buena,tranquila. El personal atento.Solo que no tienen desayuno como decía en la página .solamente cafe..alreservar.Solocafe
於 2023 年 12 月住了 1 晚

10/10 優異

Manda

讚好：整潔度和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Elias

讚好：設施服務
於 2023 年 12 月住了 1 晚

6/10 一般

Gordon

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bad description
disapointed there was no breakfast due to new management. Description didn't mention that.
於 2023 年 12 月住了 1 晚

6/10 一般

Deborah

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

6/10 一般

Scott

於 2023 年 12 月住了 1 晚

2/10 很差

John

多人同遊
不滿：職員與服務、設施服務和住宿狀況
There was no breakfast as advertised. There was no coffee in the lobby in the morning. Coffee maker in the room was supplied with the wrong coffee pouches. They were unusable. Front desk was rude at check out. Room was too small for two people to move around each other. Smelled like pot was being smoked all the time.
於 2023 年 12 月住了 1 晚

4/10 欠佳

Sally

家人同遊, 伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Hotel amenities listed free breakfast. There was none.
於 2023 年 11 月住了 1 晚

10/10 優異

Tra

讚好：住宿狀況
於 2023 年 11 月住了 1 晚
Linda 於 2023年12月4日的回應
Thank you and safe travels.

2/10 很差

Mike

不滿：整潔度、職員與服務和住宿狀況
Very Disappointed
Very Disappointing . Asked for a Top Floor Corner Room , Away from any Noise if possible . Did Not have a Corner Room . Ended up being put right across the Hall from some Foreign Workers , who were disrespectfully Very Loud . They occupied four Rooms on our Floor , and were Back and Forth to each others Rooms , talking and laughing Loudly , and letting there Doors Slam closed as well , the Night we Checked in . There was no Cord for our Phone to Call the Front Desk , so I had to go down and ask that they be checked on before it got too late . Then at 6;30 A.M. , they were at it again before leaving for work , Knocking on the Door of the Room right across from us , and again being very loud . Went down again to the Front Desk and voiced our displeasure , and said we would expect a Full Refund for such treatment . Spoke to one of the Room Maids and she told us how it used to be a Nice Hotel , but has been let go , and is about a Two Star now , and it showed .
於 2023 年 11 月住了 1 晚
Jas 於 2023年12月4日的回應
Dear Mike,Sorry that you disappointed with your stay.

8/10 不錯

Deborah

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯

Timothy (Niagara Falls)

讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked the outside access to the parking lot directly from my room. Heat did not seem to work very well. Staff at front desk were super nice! Breakfast being canceled was not good but it is what it is.
於 2023 年 11 月住了 1 晚

6/10 一般

Geoff

不滿：整潔度和住宿狀況
於 2023 年 10 月住了 2 晚

8/10 不錯

Jacob

家人同遊, 商務旅客
Room bedding appears very clean room is very dated no fridge no microwave. Hair on nightstand next to bed dirt on floor that has been tracked in soap scum on sink where previous people have put the soap after washing hands. Just not impressed with hotel smell either.
於 2023 年 10 月住了 1 晚

8/10 不錯

Daniel

讚好：整潔度和職員與服務
於 2023 年 10 月住了 1 晚

2/10 很差

Rita

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Worst Night
This was the absolute worst motel/hotel I've ever stayed in. First, we waited forever for the front desk person to come to help us check in. Someone who was staying there told us to just leave, that it was disgusting and so dirty but we had already paid and thought it couldn't be THAT bad!? It was! She did upgrade us to the extended stay side but said it was because NO TV's were working on the other side. There were crumbs on the desk as well as a thick layer of dust on the bed side tables. I did find no bugs but it was terrible.
於 2023 年 9 月住了 1 晚

6/10 一般

Rocco

不滿：整潔度和設施服務
Rooms not very clean but good value
於 2023 年 10 月住了 3 晚

10/10 優異

Lisa

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very convenient
於 2023 年 10 月住了 1 晚

8/10 不錯

Tom

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good, affordable place to stay for a night while traveling.
於 2023 年 9 月住了 1 晚

8/10 不錯

Don

讚好：職員與服務
於 2023 年 9 月住了 1 晚

8/10 不錯

Kevin

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

6/10 一般

Robert

讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
No carpet anywhere in this place, and lots of space under doors to adjoining rooms, so you hear everything, even your neighbors’ snoring. They did move me away from a noisy drunk. Beds and floors were clean and shower was strong and hot.
於 2023 年 9 月住了 1 晚

10/10 優異

Sandra (Hamburg)

伴侶同遊
The location was great, the grounds were nice, the staff very nice but the hotel is old and needs a fresh redo
於 2023 年 9 月住了 1 晚

8/10 不錯

Ed

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Ok but extremely slow sink drain was annoying
於 2023 年 9 月住了 1 晚
Linda 於 2023年9月7日的回應
Dear Ed,Thank you for letting us know. You will be saving the next guest. Thank you for your stay with us. Safe travels.

10/10 優異

Sue

讚好：整潔度、職員與服務、設施服務和住宿狀況
it sits back from busy road, driveway little hard to see at first but once you find it it's easier
於 2023 年 9 月住了 1 晚
Linda 於 2023年9月7日的回應
Dear Sue,Thank you for your stay and safe travels.

10/10 優異

Vesela

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was quiet, spacious and clean, and staff was friendly. We also liked that they offer breakfast, although the coffee could be better, and we would have liked to have some juice.
於 2023 年 8 月住了 2 晚
Linda 於 2023年9月7日的回應
Dear Vesela,Thank you for your stay and sorry about the juice. We are waiting for them to bring it back from service still. Safe travels.

10/10 優異

Hanna

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The room was very clean (including the bathroom). Decent WIFI. The included breakfast was good.
於 2023 年 8 月住了 1 晚
Linda 於 2023年9月7日的回應
Dear Hanna,Thank you for your stay with us. Thank you for the kind words. Safe travels.

10/10 優異

Mary

伴侶同遊
讚好：整潔度、職員與服務和設施服務
The staff were extremely kind and helpful.
於 2023 年 8 月住了 1 晚
Linda 於 2023年9月7日的回應
Dear Mary,Thank you for your time and the review. Safe travels.

2/10 很差

Marcy

不滿：設施服務
Felt like a dirty truck stop that over charges with a smile on their face. I had to walk to the desk in my night clothes just to talk to someone to fix my TV. Phones were down and they have no plans for a fast repair. Disgusting
於 2023 年 8 月住了 1 晚

10/10 優異

Dennis

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Rose the Front Desk Manager was outstanding, friendly, helpful and made my stay an excellent one.
於 2023 年 8 月住了 3 晚

10/10 優異

Philip

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property has been upgraded quite nicely. Room was spacious, clean and modern
於 2023 年 8 月住了 1 晚

2/10 很差

Nicole

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Bed bugs !!!!
Due to bed bugs we had to leave . We were there for approximately an hour . Traveling across the country with two very young children, we arrived in the evening to get some rest . We noticed the white powder on the floors diametceous earth . Then check behind the beds and found my bed bugs. We immediately checked out and we’re told we would get a refund back to our credit card and never did. I also used my rewards totaling about $99 to book this and now that is gone. We had to drive 2 hours to find another hotel and didn’t arrive until around midnight. It was extremely stressful. We are also keeping an eye out for bedbugs on our luggage and had to clean everything. We are extremely unsatisfied. I hope to hear back from someone.
於 2023 年 7 月住了 1 晚