「Honestly this is the Best Hotel ive stayed in Sierra Leone. Staff was excellent all the way around, from the security staff outside to the restaurant staff, cleaning staff and back down to the front desk. The Aberdeen Circle which is steps away from this hotel has easy access to ATM options, local phone sim & minutes top up, shops, and local transportation options to get anywhere. 」
「The service was excellent. The rooms are cleaned every day by very attentive staff. Ask for anything - you get it within 5 mins. The Operations Manager Sunil is very pleasant and responds quickly. I would give Sunil and the staff an A . The variety of food at the restaurant was ok. One area for improvement is the gardens around the chalets. At the time we went they were a little unkempt. I think we went in the slow season. This however did not take away from our fun.」
「We had paid for reservation for 4 rooms for 4 people. Arrived late night/early morning 3.00 am and find out there are no rooms available because the hotel is being renovated. They directed us to go to a different hotel providing no further assitance. Why they accept reservation and payment when the rooms do not exist is any body's guess. They left us starnded. What if it was a family who has never travelled to Freetown before. Bad experience. 」
「One of the better hotels in Freetown and the name does not disappoint. Staff were attentive and reasonably professional.
Breakfast was quite good and covered all the basics. The rooms were well apportioned and clean.
」