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"great hotel very special location"

"Japanese style room was really large, very comfortable and clean. Beautiful view of the valley. Staff were friendly. The onsen was uncrowded and clean, very peaceful in the forest. Breakfast was a bit chaotic but the staff did their best to keep it flowing. The lobby bar has good cocktails and a professional bartender. Overall definitely recommend as a “home base” for the Hakone round course/freepass. "

"We are satisfied with the size of the upgraded room. Our favorite part of the stay is the express bus service. It is free and has many attractive destinations for selection."

"It's a great hotel. Our room had a private hot spring tub with a view of the river. Convenient location with short walk to tram which connects to "Ropeway" cable cars. The restaurant is excellent."

"Wonderful hotel, unique experience. Loved every minute of the onsen’s, the spa, and Hakone."

"Cannot recommend this place enough. Wish we stayed more than 1 night! free ice cream vending machine and lovely onsens that switch between men and women each day that are both gorgeous. Come here to relax, go on beautiful hikes and appreciate life. Plus the breakfast and dinner buffets were incredible with things like unlimited ikura, crab and streak! 119237272/10 "

"Very nice japanese style room and private onsen is worth it"

"The room is gorgeous with spacious living room. We enjoyed everything, from onsen, kitchen island and the dining area. This is a perfect hotel for relax and enjoying. The only drawback is that there's not much nearby. Also a little unsafe walking from the station, as the hotel is located along the curve road with cars and trucks approaching fast. We ended of calling cab every time since returned in the evening. "

"Staff was attentive, prompt, and kind. I stayed for four nights; one night I had forgotten to book a time slot for the onsen, and they still made sure I had one later in the evening. Above and beyond. Thanks! "