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Reviews of Riverside Motel

2 out of 5
Riverside Motel
2 Riverside Drive, Fultonville, NY

Reviews

4.0
Rating 10 - Excellent. 0 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 5 out of 11 reviews" "

5.0/10

Cleanliness

5.8/10

Staff & service

3.2/10

Amenities

3.8/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

Suzanne

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Did not stay once we saw the property......rooms and property very dirty, not maintained, management not available when we got there. Were charged the whole price since their policy is 24 hr advance notice. Photo online is NOT what we observed. I would never recommend this place to anyone. EXTREMELY disappointed. We were on our bikes and had to ride another 10 miles before we found another place to stay.
Stayed 1 night in Sep 2022

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't imagine there is a worse lodging place in all of America. The room was filthy and smelled like something had died in it. The shower leaked all night and was covered in mold and mildew. A bulldozer and dump truck would be the best improvement for this property.
Stayed 1 night in Jun 2022

6/10 Okay

William

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No hot water for shower.
Stayed 1 night in Nov 2021

2/10 Terrible

William E

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very poorly maintained and dirty. The person at the desk did not know how to check people in or process cards for payment. Flies in the room. Shower was cracked and repairs were attempted by applying large amounts of caulk. Most rooms were long term rentals. Lots and lots of truck traffic on the street, so it is not a quiet and peaceful location
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No service during stay. Bed not made. Trash not emptied. Towels and washcloths not changed. No facilities for making coffee.
Stayed 4 nights in Aug 2021

2/10 Terrible

Donald

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
No one at reception. Waited 30 minutes called but no answer. A dump from appearances. I only booked as I was a through cyclist and this met my mileage needs. Moved on. Avoid!!!!
Stayed 1 night in Jun 2021

4/10 Poor

Susan

Disliked: Cleanliness, property conditions & facilities
The Room was somewhat dated and not especially clean
Stayed 1 night in Nov 2018
Response from doug on 21 Nov 2018
sorry to hear your not happy with your stay.when u check out u should stop at the office,and we would of done something for you.thanks

6/10 Okay

Nathalie

Liked: Staff & service
Disliked: Property conditions & facilities
It's a very old hotel, but the staff is friendly.
Stayed 1 night in Aug 2018
Response from riverside on 21 Aug 2018
thanks for staying. we are update the room now.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The motel was very clean ...but a bit small however its a good rate for a night or 2 ..manager is so nice and informative about the area. The best part is its so close..walking distance to Fonda speedway..and close the Glen Ridge motorsports park. Since we were racing our car and going to watch races too...it was an awesome place to stay. Def may stay again there!
Stayed 1 night in Aug 2018
Response from riverside on 21 Aug 2018
thanks for staying with us. we enjoy haveing you.

2/10 Terrible

larry, Rochester, ny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't
I was traveling and looked for something near route 90. My advice is drive on. I deserved better and so do you.
Stayed 1 night in Jan 2018
Response from matt on 11 Feb 2018
sorry about your stay you should of stop by the office and said something we would made it right

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
convenient location
Location is very clean and staff able to direct us to the sites we wished to visit. Room includes a refrigerator. There is a microwave in the office,