Usa Futaba no Sato Hotels

"Staff was friendly and went above and beyond. The private baths were nice and a good way to relax and unwind. The free shuttle from Yufuin station was convenient. The food was great - lots of variety to try. I liked the Kabosu cocktail - highly recommend as an add-on. "

"One of the nicest hotels I've stayed in bar-none. Room was massive with a gorgeous night view. All room amenities could be controlled via the tablet in the headboard, including AC, TV and info about Beppu. Within walking distance of Beppu Station as it's just up the hill. Parking offered from venue across the street. Bathroom had a full soak tub with a powder room, and a segregated toilet. room. Beds were comfortable and big. Rooftop pool was a joy to experience, with heated guardrail-less pools that have stone chairs built into the pool overlooking Beppu and the mountains. Onsen was decent, but could use a servicing to remove lime scale. Will be back again"

"Friendly"

"Both front desk and restaurant Staff are very attentive and helpful. The hot spring bath and massage chairs helped relieve fatigue. We are so glad we chose this hotel."

"The staff were so polite and the accommodation provided a true Japanese experience. The included dinner (kaiseki) and breakfast (Japanese style) wearing our yukatas were true highlights. The family private onsen was also pretty special. "

"Thoroughly enjoyed dinner with your personal grill , the beef and buffet included "

"Staffs was friendly and helpful. Room was gorgeous and awesome. Private onsen is amazing and definitely recommended. Location is convenient. Excellence overall"

"Room was fantastic. We had ocean views and an indoor onsen. Friendly staff. Breakfast was good. Would absolutely stay again"

"We stayed Sora tradition western style, room is spacious, clean, and provides good amenities - like best face soap & moisturizer face creams, top of line hair dryer, Yukata, indoor & out door slippers, toothbrush with paste. I don’t have to pack anything. They provide for you. Only thing missing was body lotion. The indoor hot springs (in room) temperature was perfect, but outside terrace one was extremely hot, so hard to enjoyable. The Japanese style meals, the dinner and breakfast we select was 8/10. All great, but the soup wasn’t my favorite, however others might like it. In my opinion, the coffee wasn’t that great, but good selection of teas. I can’t complain the staff’s service. Top notch, they will make your stay comfortable, everyone so politely kind. So, my staying at here was best experience. Another plus things was next to Hell of Beppu and has great city view. "