包每日歐陸早餐

加茲登阿塔拉凱藝酒店的評價

2.5 out of 5
加茲登阿塔拉凱藝酒店
1612 W Grand Ave, Gadsden, AL

評價

6.6
10 分評分,優異;133 則評價中有 35 則" "
8 分評分,不錯;133 則評價中有 31 則" "
6 分評分,一般;133 則評價中有 27 則" "
4 分評分,欠佳;133 則評價中有 17 則" "
2 分評分,很差;133 則評價中有 23 則" "

6.6/10 

整潔度

7.2/10 

職員與服務

6.4/10 

設施服務

6.4/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

Breno

家人同遊
讚好:整潔度、職員與服務和設施服務
Property was ok. Building is old and definitely needs updating. Rooms are small. Breakfast was great, staff was great.
於 2024 年 4 月住了 3 晚
Manager 於 2024年5月1日的回應
Hello Breno, Thank you for sharing your feedback with us. We appreciate your positive comments about our breakfast and staff. We strive to provide a comfortable stay for all our guests and will take your comments into consideration for future improvements.

6/10 一般

Knadijah

伴侶同遊
讚好:整潔度
不滿:設施服務和住宿狀況
There was a big hole in the wall where the shower head goes in.
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月1日的回應
Hello Knadijah, Thank you for bringing this to our attention, we appreciate your feedback on the room condition. We will share your comments with our maintenance team to ensure such issues are addressed promptly to enhance our guests' experience.

2/10 很差

Kacey

不滿:整潔度和住宿狀況
My room didn’t have an ironing board Iron wa leaking water could use iron The shower water pressure was slow The door would lock from the outside
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月16日的回應
Hello Kacey,We appreciate your feedback and apologize for the inconvenience you experienced during your stay. We will share your comments with our team for future improvements. Feel free to reach out to our management for further assistance with your concerns.

10/10 優異

Pablito

讚好:整潔度和住宿狀況
Excelente
於 2024 年 2 月住了 4 晚
GM 於 2024年2月26日的回應
We are thrilled to learn that you had such a wonderful experience during your stay with us. We truly appreciate your kind words and are delighted that you enjoyed your time at our hotel. If you have any other comments or suggestions, please feel free to reach out to us. We would love to welcome you back in the future for another exceptional stay.

6/10 一般

John

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
GM 於 2024年2月20日的回應
We appreciate you taking the time to rate our hotel. If there's anything specific you'd like to share regarding your stay, please feel free to reach out to us directly. We value your feedback and hope to welcome you back in the future.

8/10 不錯

Nigel

伴侶同遊
讚好:職員與服務
不滿:住宿狀況
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月17日的回應
Hello Nigel, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 優異

Erica

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was all around amazing i loved it
於 2024 年 1 月住了 1 晚
vipul patel 於 2024年1月11日的回應
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements. Thank you again for your time, if you could please take a moment to Leave a review we would greatly appreciate it.

10/10 優異

Nigel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月10日的回應
Hello Nigel,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back in the future for another exceptional stay.

4/10 欠佳

Donald

不滿:職員與服務和客房舒適度
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月8日的回應
Hello Donald, We're sorry to hear that you didn't have the best experience during your stay with us. We value your feedback and would appreciate it if you could reach out to us directly to share any specific concerns you may have had. We strive to provide exceptional service, and we would like to ensure that any issues are addressed appropriately.

8/10 不錯

Keith

讚好:職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 4 晚
Manager 於 2023年12月30日的回應
Hello Keith,We appreciate you taking the time to rate our hotel. If there's anything specific you'd like to share regarding your stay, please feel free to reach out to us directly. We value your feedback and hope to welcome you back in the future.

8/10 不錯

Brittany

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月28日的回應
Hello Brittany,Thank you for choosing our hotel for your stay. We appreciate your positive rating and we hope you had a great experience with us. If you have any feedback or suggestions to share, please don't hesitate to reach out to us directly. We value your input and would love to hear from you.

10/10 優異

Rudy

於 2023 年 12 月住了 2 晚
Manager 於 2023年12月16日的回應
Hello Rudy,We are thrilled to learn that you had such a wonderful experience during your stay with us. We truly appreciate your kind words and are delighted that you enjoyed your time at our hotel. If you have any other comments or suggestions, please feel free to reach out to us. We would love to welcome you back in the future for another exceptional stay.

10/10 優異

Margaret

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great!! Warm welcome upon arrival!!!
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月29日的回應
Hello Margaret,Thank you so much for your positive feedback! We are thrilled to hear that you had a gratiying experience with our warm welcome. We strive to provide exceptional service to all our guests and we are delighted to know we exceeded your expectations. We sincerely hope to have the opportunity to welcome you again in the future.

10/10 優異

David

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月27日的回應
Hello David,Thank you so much for your incredibly generous rating! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another outstanding stay!

6/10 一般

Carla

家人同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Newly remodeled extremely clean.Mattresses were not comfortable .Stayed 2 nights ,woke up both nights to screeching tires in parking lot,semi trucks cranking up and running in parking lot and bass speakers thumping all of this starting around 3am and going on for over an hour.Hor water was an issue as well.Staff explained that it was due to location of hot water heater in facility.Staff was nice they tried their best with what they had to work with.Wouldnt stay here again.
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月25日的回應
Hello Carla,Thank you for your opinion. We apologize for the inconveniences you experienced during your stay. We understand your concerns and will take them into consideration to improve our services. We appreciate your understanding and hope you will give us another chance in the future.

8/10 不錯

Waylon

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Quick stay
Hotel clean and newly remodled. Breakfast wasn't great but works in a pinch
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月7日的回應
Hello Waylon,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our breakfast. Please do consider us again on your next visit to the area.

6/10 一般

Sarah

家人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Had to be moved to another room - both sink and shower drain wouldn’t drain. Husband fixed sink drain and then I called front desk. Very kindly moved us - even walked the key up to our room. The floors were filthy. I went out and bought a mop at the dollar store and cleaned our floors. Not many restaurants except for fast food in the area.
於 2023 年 9 月住了 4 晚
Manager 於 2023年10月5日的回應
Hello Sarah ,Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

8/10 不錯

Arthur

於 2023 年 9 月住了 1 晚
Manager 於 2023年10月10日的回應
Hello Arthur,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 優異

Rebecca S

讚好:住宿狀況
Good value!
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月9日的回應
Hi Rebecca,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. and find it of great value Thank you so much, waiting to serve you again!

10/10 優異

Rebecca

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
10/10 would recommend
The front desk ladies are super friendly and we’re very accommodating when I came in from NYC headed home. I wasn’t looking for super fancy just somewhere to shower and sleep. This was exactly what I wanted and more. It was clean, I felt safe, and they made sure I was good before I left the next morning. I’d definitely stay again next time I’m in the area.
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月16日的回應
Hi Rebecca,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

10/10 優異

Christopher

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Quality Inn of Gadsden
Nice Hotel
於 2023 年 8 月住了 2 晚
Manager 於 2023年8月12日的回應
Hi Christopher,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 優異

Christopher

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Quality Inn of Gadsden
Very Nice Hotel with the Basics
於 2023 年 8 月住了 2 晚
Manager 於 2023年8月11日的回應
Hi Christopher,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 不錯

Edna

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was very nice. The room was clean and in good condition. They need a new waffle machine. Theirs does not get the waffles done and one half cooks more than the other. Raw dough isn't very good! Other food was fine.
於 2023 年 7 月住了 1 晚
Manager 於 2023年8月4日的回應
Hi Edna,Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry for your disappointment with the condition of our waffle machine, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.

10/10 優異

LaRiena

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Manager 於 2023年7月26日的回應
Hello LaRiena,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

4/10 欠佳

Jennifer

家人同遊
不滿:職員與服務和住宿狀況
The AC units are terribly loud, and walls very thin as well. The alarm clock in the room was also set for 5am- a horrible surprise.
於 2023 年 7 月住了 1 晚
Manager 於 2023年7月22日的回應
Hello Jennifer,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

10/10 優異

Patricia

讚好:整潔度、職員與服務和住宿狀況
Everything
於 2023 年 6 月住了 2 晚
Manager 於 2023年6月27日的回應
Hello Patricia,We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. We hope to see you again in the future. Thank you for your valuable business.

10/10 優異

Luka

於 2023 年 6 月住了 1 晚
Manager 於 2023年6月27日的回應
Hello Luka,Thank you so much for the incredible rating. We look forward to your next visit.

6/10 一般

Oliver

家人同遊
Fair for the price
於 2023 年 5 月住了 2 晚
Manager 於 2023年6月6日的回應
Hello Oliver, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

2/10 很差

Manuel

不滿:整潔度和職員與服務
於 2023 年 6 月住了 2 晚
Manager 於 2023年6月7日的回應
Hello Manuel, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 不錯

Marsha (Madison)

於 2023 年 5 月住了 1 晚
Manager 於 2023年6月15日的回應
Hello Marsha,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 優異

Evelyn

讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was easily accessible from the highway. The man at the front desk was especially nice and professional! Very clean rooms! Very comfortable beds!! It would have been nice if the breakfast time was until 10 a.m. so those of us who like to sleep in a little later can enjoy the breakfast provided. Also, an earlier check in time than 3:00 p.m. would be great. That is evidently the standard time, I guess, at all the hotels though. Brighter lighting in for the vanity mirror would be ideal, too. Thank you for a great stay!
於 2023 年 5 月住了 1 晚
Manager 於 2023年5月25日的回應
Hello Evelyn,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our breakfast and also our front desk. Please do come see us again.

8/10 不錯

Cindy

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務和住宿狀況
Room was ok.
於 2023 年 5 月住了 1 晚
Manager 於 2023年5月12日的回應
Hello Cindy,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our room. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 優異

April

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is ducked off to itself. Very peaceful and quiet. Several dining options close by.
於 2023 年 4 月住了 1 晚
Manager 於 2023年4月19日的回應
Hi April, We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

10/10 優異

Benjamin

於 2023 年 3 月住了 2 晚
Manager 於 2023年4月4日的回應
Hello Benjamin,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

2/10 很差

Kathy

伴侶同遊
讚好:整潔度
不滿:職員與服務和住宿狀況
Front desk clerk wanted us to pay again after I had a receipt from Expedia. Shower didn’t drain. No breakfast offered as indicated in ad. Coffee pot in room was missing the strainer so couldn’t even make your own
於 2022 年 12 月住了 1 晚
Manager 於 2023年1月9日的回應
Hello Kathy, Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.

4/10 欠佳

Angel

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The only good thing I can say is it was close to the event I attended. The bedding was dingy, had burn holes all over, and the pillow cases had long hair on them. The bathroom door did not have a door knob at all so you couldnt close it. The shower had a hair clog that we had to remove in order to shower without flooding the floor. I will never stay at an Econo Lodge anywhere ever again This location as nasty!
於 2022 年 10 月住了 2 晚
Manager 於 2022年10月27日的回應
Hello Angel, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

6/10 一般

Joseph

不滿:整潔度、住宿狀況和客房舒適度
於 2022 年 10 月住了 2 晚
Manager 於 2022年10月25日的回應
Hello Joseph,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

6/10 一般

Quintin

於 2022 年 10 月住了 3 晚
Manager 於 2023年1月14日的回應
Hello Quintin,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 欠佳

Janet

不滿:職員與服務、住宿狀況和客房舒適度
Shower was a trickle of water, pillows horrible, bed nice, a/c had bad smell. Breakfast was nothing left at 6:10am even though opened at6am! Workers cleaned them out was explanation! Very disappointed
於 2022 年 10 月住了 1 晚
Manager 於 2022年10月12日的回應
Hello Janet, Through feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

8/10 不錯

Polly

讚好:職員與服務、設施服務和住宿狀況
They’re renovating…when it’s done, it’ll be excellent. The best thing was the privacy window. No peepers and helps block the light.
於 2022 年 9 月住了 1 晚
Manager 於 2022年9月23日的回應
Hello Polly, We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

4/10 欠佳

Bryan

不滿:整潔度、設施服務和住宿狀況
Under renovation but room was half finished with things missing. Dirty towels with hair on them left as fresh towels. Window was cracked. Sort of sketchy so I locked myself in for night.
於 2022 年 8 月住了 1 晚
Manager 於 2022年8月29日的回應
Hello Bryan, We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

4/10 欠佳

Renee

家人同遊, 商務旅客
不滿:整潔度
Bed was comfy and seemed to be newer but room was in bad shape, floors dirty, no toilet paper… 1 inch gap under the door for bugs to crawl right under. Very thin walls and doors could hear everything!!
於 2022 年 4 月住了 1 晚
Manager 於 2022年4月26日的回應
Hello Renee, "We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

4/10 欠佳

Byron

於 2021 年 12 月住了 1 晚
Manager 於 2022年3月23日的回應
Hello Byron, On behalf of our entire staff thank you for staying with us and for rating your stay.,

8/10 不錯

Brenda

於 2021 年 10 月住了 1 晚
Manager 於 2021年10月17日的回應
On behalf of our entire staff thank you for staying with us and for rating your stay.,

6/10 一般

Patrick

家人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
A/C was not working upon check-in but was repaired after two visits from very helpful maintenance man. Half smoked cigarette left on the self in the shower...
於 2021 年 10 月住了 1 晚
Manager 於 2021年10月8日的回應
We appreciate the comments, especially with regards to your opinion of our shower. I hope that we will impress you with exemplary service during future visits.

2/10 很差

James

於 2021 年 10 月住了 1 晚
Manager 於 2021年10月6日的回應
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

2/10 很差

JOHN (SANTA ROSA BEACH)

家人同遊, 多人同遊
不滿:整潔度和住宿狀況
The clerk was very nice. The only non smoking room Had heavy mold and ceilings were falling in. The next room was a smoking room. The commode lid was broken and this room had wet ceilings roaches and a heavy smell.
於 2021 年 10 月住了 1 晚
Manager 於 2021年10月5日的回應
We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we respond promptly to pest alerts with expert extermination services and treat to deter pests on a regular scheduled basis. We respond to all claims of a pest issue with prompt and professional action. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

6/10 一般

真實旅客

家人同遊
於 2021 年 9 月住了 1 晚
Manager 於 2021年9月19日的回應
On behalf of our entire staff thank you for staying with us and for rating your stay.,

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務和住宿狀況
.
於 2021 年 8 月住了 1 晚
Manager 於 2021年8月22日的回應
On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

6/10 一般

真實旅客

讚好:職員與服務
Didn’t like that there wasn’t any breakfast. It wasn’t very clean.
於 2021 年 8 月住了 1 晚
Manager 於 2021年8月8日的回應
Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.