Shimla Gaiety Heritage Cultural Complex Hotels

"My grandfather used to have a house with Shimla so I am very familiar with the place for the last 50+ years. Willow Banks is absolutely the best value for money you can find in the city. Very clean, very well located right next to the iconic mall road, right next to the tourist lift and very good service and clean and large rooms. Also excellent food options either within the hotel or right next door. Perfect place to stay and enjoy Shimla."

"Friendly staff and great food"

"Very Nice, Quiet place. Rooms are well maintained. Staff is polite. Only thing missing was some amenities or games to spend time. Close to mall road and good parking space. "

"Average. Good for one night."

"Overall good place would stay again"

"In a great location."

"Very good location, value for money, and attentive staff. Excellent breakfast!!"

"Nice place for staying, very close to the Mall Road and the Ridge. And the staff, in particular Sourav and Ravi were extremely helpful and nice"

"It was a pleasant stay. Staff and owner are very cordial and helpful. It is a fantastic property in a prime location, yet away from city noise. Surrounded by dense forest, the property is a must visit"

"Amazing place, but many steps!"

"Ambience of a bygone era in a scenic setting. The cook/manager Raviji was very courteous and helpful and made delicious meals. Walkable distance to the Mall yet away from the noise and bustle."

"It was very conveient to be able to walk to the hotel from the train station on arrival. The staff were exceptionally friendly and service oriented. I was pleased with the size and cleaniless of the room. Glad there was extra blankets as Shimla does get cold. Mornings i enjoyed having the breakfast options, paratha and chai and scrambled eggs got me going for the day!"

"Access to the mall is the only plus. Furnishings in the rooms are outdated and dirty. I never sat in a sofa before that has no back cushions to support you. No convenient electrical outlets to plug electronics or bedside medical devices like CPAP. Breakfast is same old average tasting buffet. No parking. You may get locked out if you are a late night player. Turns absolutely dark at night even the walkways and stairwells to the rooms, so keep a flashlight on hand. I give 2-3 stars, only for the...

"L'hôtel est très correct avec une vue géniale sur les montagnes. C'est simple mais tout à fait correct. C'est mis que c'est à 2 minutes de Christ church, mais en fait c'est à 10 minutes, par une montée bien raide. Ça ne nous a pas gênés, mais je pense que c'est important de le savoir. "