Butuan Gaisano Mall Hotels

"Service was excellent.Very helpful when asking for amenities. Staff was super helpful and accommodating. The room was kept clean.most important was the water pressure and consistent warm to hot showers. Minor complaint was the need to ask for toilet paper as toilet paper was very thin and didn’t last long. But overall, rating was excellent for Watergate hotel in Butuan"

"Hotel was very beautiful "

"I always have a great time here. I do want to point out the on point services a general perfect attitude of the person that hosted me during check in. I think her name was Richelle. I feel bad for forgetting her name but she was stellar, extremely polite and the model of customer service I expect. Outstanding is this person. Hospitable, professional, and knows her job well. She deserves a raise. Please commend her on a wonderful job. Thank you."

"clean"

"Everything was close by and within walking distance"

"It was a terrible day"

"Near SM and Gaisano which is good for groceries buying"

"Wow. I did not realize I’d find such an elegant yet affordable hotel on Mindanao. Everything was perfect from the staf to the last minute accommodations for an unplanned additional guest to free airport shuttle service, right down to the added touch of our towels being folded into kissing swans. And all of this in a location that is smack in the middle of everything downtown. I have nothing negative to say. Only thanks for a great stay."

"After arriving we were told that due to renovations we had been rebooked to My Stay Hotel beside SM Mall. This ended up being a blessing as we were happy with the convenience of the location for shopping and dining. There was parking out front of the hotel supervised at night by a security guard. The room was very clean and we were very happy with it. The breakfast included made it a wonderful stay for the price. I would recommend."