Gala Yuzawa Hotels

"Nice place to be. Staff very nice and cordial. "

"Clean room, friendly staff, great food available at the buffet restaurant. "

"The staff were very hospitable, and the food was delicious."

"Great location and very friendly and helpful staff."

"Great service and comfortable chambre to stay, definitely visit again!!"

"Loved this hotel. Was next to the ski slopes. Staff was friendly and the spa was incredible!! "

"We had a wonderful stay! The hotel is conveniently located just a short walk from the station. Our room was spacious, and the view overlooking the town was absolutely stunning. The outdoor hot spring was the highlight of our stay. The staff spoke English well and were incredibly friendly and helpful. They even recommended a delicious local restaurant, which we really enjoyed. Thank you for making our trip so memorable. We would definitely come back again!"

"Staff help with luggage and keep the rooms perfectly clean."

"excellent "

"Even though I arrived at the incorrect location, they welcomed me and offered to allow me to stay there anyways"

"Great stay with incredibly helpful and friendly staff. I would definitely stay here again!"

"staff was really friendly "

"If a room has a shared toilet and bath, then they should say this clearly. They do not. It's rather expensive considering that the toilet is down the hall and shared with everyone else. "

"It a nice little area around a ski resort area "

"Very clean and well maintained hotel. Staff were very helpful they had a native English speaker at the desk. Great amenities. "

"駅前40M、口コミでも、宿の評判が良く1階のカフェ、2階のレストラン人気との事。お洒落な旅籠なので1度宿泊をと。一泊朝食付きにディナーを追加し、1番リーズナブルなムランコース。でも食べ応えは充分。食事前に板長から自慢の出汁の説明があり余計旨さを実感出来、丁度新米の時期で輝きと旨味一杯! 新潟でポピュラーな料理も此処では新しい工夫があり大満足でした。スタッフの皆さんも客を引き立てて下さり感謝。お風呂や部屋は窓を開けられないので圧迫感と照明が暗く高齢者には見え難い(若い方には雰囲気がある)お部屋もロビーもレストランもモダンさと古さのとても素敵なデザインでした"

"Amazing, excellent hotel friendly staff, good level of English"

"It is ski resort so unless skiing no activity to do."

"駅近で、雪の日も不便なくホテルまで行くことができます。 ホテルはスタッフの皆さんがとても親切でお食事もとても美味しいです。 何度もリピートしています。"