Gala Yuzawa Hotels

"excellent "

"Nice place to be. Staff very nice and cordial. "

"Great location and very friendly and helpful staff."

"The staff were very hospitable, and the food was delicious."

"Clean room, friendly staff, great food available at the buffet restaurant. "

"It a nice little area around a ski resort area "

"Great stay with incredibly helpful and friendly staff. I would definitely stay here again!"

"Even though I arrived at the incorrect location, they welcomed me and offered to allow me to stay there anyways"

"Access to skiing so good!"

"Clean room, helpful staff, amazing meals, clean and well-stocked onsen"

"素敵な建物 とても感じの良いスタッフの方々でした しかし チェックインの瞬間から 嫌なお香の匂い ロビー　廊下　部屋 全て嫌な匂い 貸切風呂や 部屋の洗面 お湯が出るのに 数分かかる 和食懐石料理 ご飯以外 全て癖が強く 口に合わない 期待していただけに ガッカリしました"

"Clean rooms, nice staff, many restaurants. Super convenient for skiing "

"Building is traditional, serene yet elegant decorations, nice choices in kimono or samue to relax… and hot bathes are just fantastic! Breakfasts and dinners are too die for… I will definitely visit again!!"

"Very clean and well maintained hotel. Staff were very helpful they had a native English speaker at the desk. Great amenities. "