「I wish I could like this place more but there were a few things which would make me reconsider booking if I had known upfront. Firstly, the driveway is a pain but can deal with it if known upfront, front desk was very accommodating taking our luggage up the hill to our van. Room 103 was a family room but directly above the reception and bar, so expect loud tuk tuks and music from the bar until about 11.30pm. Overall it was 3/5 - not bad, not amazing.」
「Incredible place, accomodation is luxury, views are breathtaking, staff are lovely. If I went again I wouldnt take the half board option and order off the menu as the food and options were better and not particularly expensive. 」
「Stay at property was amazing! The views where breathtaking and awesome to unwind to after staying in the city. The staff was very friendly and provided excellent service. We stayed 2 nights and also visited the nearby waterfalls...」
「Amazing property. Beautiful location. Well maintained and situated perfectly to take advantage of the natural surroundings. Rooms clean, comfortable, and thoughtfully stocked including umbrellas mounted outside the door.」
「The property is remote and beautifully removed from all noise and light pollution. The staff are well trained and a pleasure to interact with as they are helpful and kind. I highly recommend this location for the discerning traveler who is not intimidated by remote locations and rough terrain in accessing the property. 」
「Amazing place. Can’t fault a single thing. We stayed in a two bedroom suite and it was amazing. Staffs are very polite and helpful. Always ready to help with a buggy. Spa was amazing in a very scenic set up. Secluded yet just a few mins drive to main city centre. Pool area is nice but the pool is rather small. Breakfast is very good, made to order. Complimentary guided trek to little Adams peak just behind the resort. They gave discount vouchers for Ravana pool club and zip lining but we didn’t...
「I stayed two nights at the Heritance Tea Factory hotel. As soon as I arrived I was amazed by the scenery, it looks just exactly the same as the photo, surrounded by tea plantations with a great with of the mountains from afar. It is a bit of a drive from the town but it was nice to be in somewhere very peaceful and scenic. They have a lovely welcome ritual and tea. The hotel still has the engines from the factory days and they runs every night for 30 mins. It is full of stories in this hotel....
「DO NOT STAY HERE!!
i was bitten and scratched by the dog here. It waited outside the room. Sleeps on the chair outside. It blocks the top so you can't get down the dangerous stairs. It goes for your legs/feet because it wants attention. We was badly over charged for rice for dinner. No wifi. No AC. 20 power cuts. We only had electricity for 2hours on and off out of the 12hours we was there. We couldn't wait to leave. The owner/family hardly speak english when we said how unhappy/upset we was...