A round-trip airport shuttle (surcharge), luggage storage and free newspapers
Concierge services, a 24-hour front desk and tour/ticket information
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs.
Other conveniences in all rooms include:
Blackout curtains, restaurant dining guides and slippers
Flat-screen TVs with satellite channels
Wardrobes/cupboards, coffee/tea makers and ceiling fans
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Free buffet breakfast
1 restaurant
1 bar
Room service available
Family friendly
Dining table
Laundry facilities
Snack bar/deli
Conveniences
Free newspapers in reception
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Well-lit path to entrance
More
Designated smoking areas
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Ceiling fan
Memory-foam mattress
Premium bedding
Bathroom
Free toiletries
Hairdryer (on request)
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
Entertainment
Flat-screen TV
Satellite channels
Food and drink
Coffee/tea maker
Dining table
Free bottled water
More
Desk
Desk chair
Free newspapers
Individually decorated
Individually furnished
Laptop-friendly workspace
Phone
Restaurant dining guide
Slippers
Window screens
Policies
Check-in
Contactless check-in and check-out are available
Check-out
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
New Castle Hotel Gangtok
New Castle Gangtok
The New Castle Hotel Hotel
The New Castle Hotel Gangtok
The New Castle Hotel Hotel Gangtok
Frequently asked questions
Is The New Castle Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The New Castle Hotel?
Self-parking is free at this property.
Does The New Castle Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
The New Castle Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 4 reviews" "
10 - Excellent
1
Rating 8 - Good. 2 out of 4 reviews" "
8 - Good
2
Rating 6 - Okay. 0 out of 4 reviews" "
6 - Okay
0
Rating 4 - Poor. 1 out of 4 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 4 reviews" "
2 - Terrible
0
8.0/10
Cleanliness
9.0/10
Staff & service
7.6/10
Property conditions & facilities
Reviews
4/10 Poor
ABHISEKH
7 Jun 2017
Not Satisfied
Just ok
ABHISEKH
Stayed 4 nights in Jun 2017
8/10 Good
Verified traveller
12 May 2017
Liked: Cleanliness, staff & service, room comfort
good hotel
Old place with decent accomodation , well connected with a taxi stand outside the hotel. Rope way is just outside the hotel. Mr Ravi Rai & other staff were very friendly and helpful . They arrange transport for local sightseeing , NathuLa and North Sikkim tour. Overall good value for money.
I was with my family in Gangtok-Sikkim on family holidays for a week from 13th to 19th April 2017 and as per suggested by hotel receptionist Mr Ravi Rai we choosed King Suite for stay. First of all I would like to thank and appreciated Mr Ravi and his team for such wonderful service and arrangements. We received very warm welcome by him and his team on arrival. All the facilities were great. It was exactly home away home. The food was really very great and healthy. This hotel is opposite to famous butterfly bridge, taxi stand, Rope way station and Institute of Tibetology. Its the best place to stay in Gangtok-Sikkim. We will certainly be staying here again!!