特拉奇門戶酒店住宿推介

「Pet friendly. Nice room」

「Staff needs training in Customer Service. They have zero flexibility to resolve concerns of guests.」

「一般的体验，不过风景优美」

「Good」

「房間乾淨，櫃臺先生服務人員介紹環境很有趣很生動，告訴我們最近有熊出沒要我們小心」

「早餐服务很差」

「真的值得推薦～房間乾淨還有小陽台可以看到部分湖景～員工很親切～早餐簡單好吃～還有tea time讓在冬天在那也不感到冷～值得一住喔!」

「Great access to beach, clean room, nice staff 」

「Clean. Staff were super helpful. Close to skiing. 」

「Good 」

「Food in fridge upon check in, ac/heat not working, air purifier not working, stains on bed. 」

「The virtual assistance at the front desk was extremely rude - stating she was super busy and will get to help us when she can. Our plug stopped working so microwave and toaster didn’t work. We had no internet thought the storm was over. No priorities and cleaners never came. Basically, it’s a fend do yourself type of place - good luck is anything happens someone will come help you. 」

「The room is bigger than some other hotel！ 」

「If your are going to the soda springs ski resort it is very close. Less than maybe 10 minutes drive but the best is that it’s so close to Donner lake and the beach there. We will definitely go there summer time to appreciate the summer activities by the lake. I have 3 kids and they lived the 3 layer bunk bed. It was perfect for us 」