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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property
Travelers start their day with a complimentary breakfast buffet before unwinding by the indoor pool or beside the inviting lobby fireplace in downtown Gatlinburg.

Choose dates to view prices

Comfort Suites Gatlinburg Downtown-Convention Center welcomes guests with a warm fireplace and free breakfast buffet. Enjoy the indoor pool and convenient bar/deli snacks. Electric vehicle owners appreciate the on-site charging station.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
The current price is HK$733
HK$865 total
includes taxes & fees
5 Apr - 6 Apr

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite (Double Queen, Handicapped)

Premium bedding, down duvets, pillow-top beds, desk

Suite (Double Queen, Handicapped)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 500 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite (One Bed King, Handicapped Impaired)

Premium bedding, down duvets, pillow-top beds, desk

Suite (One Bed King, Handicapped Impaired)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Premium bedding, down duvets, pillow-top beds, desk

Suite (Wide King, Handicapped, HEARING)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed (Handicapped Impaired)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Double Queen, Handicapped Impaired)

Premium bedding, down duvets, pillow-top beds, desk

Suite (Double Queen, Handicapped Impaired)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Double Queen)

Premium bedding, down duvets, pillow-top beds, desk

Suite (Double Queen)

9.6 out of 10
Exceptional
(161 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 500 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped)

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed (Handicapped)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Premium bedding, down duvets, pillow-top beds, desk

Suite (Wide King, Handicapped, HEARING)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (One Bed King, Handicapped, HEARING)

Premium bedding, down duvets, pillow-top beds, desk

Suite (One Bed King, Handicapped, HEARING)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed

9.6 out of 10
Exceptional
(42 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, HEARING)

Premium bedding, down duvets, pillow-top beds, desk

Suite (Wide King, HEARING)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (One Bed King)

Premium bedding, down duvets, pillow-top beds, desk

Suite (One Bed King)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
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About the area

Located in Gatlinburg, Comfort Suites Gatlinburg Downtown-Convention Center is in the city centre and in the mountains. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Gatlinburg SkyPark and Ripley's Aquarium of the Smokies. Anakeesta and Wild Bear Falls Indoor Water Park are not to be missed. Spend some time exploring the area's activities, including snowboarding and downhill skiing. Visit our Gatlinburg travel guide
Map
321 Reagan Drive, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg_ConventionCenter_6127398)02
    Gatlinburg Convention Center
    3 min walk - 0.3 km
  • Gatlinburg Space Needle featuring a small town or village and a park
    Gatlinburg Space Needle
    5 min walk - 0.4 km
  • Gatlinburg Sky Lift which includes autumn leaves and mountains
    Gatlinburg SkyPark
    6 min walk - 0.6 km
  • Tree Bridge
    Anakeesta
    9 min walk - 0.8 km
  • Gatlinburg
    Ripley's Aquarium of the Smokies
    9 min walk - 0.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS)
    75 min drive

Restaurants

  • Ole Smoky Distillery
    7 min walk
  • Sugarlands Distilling Co.
    7 min walk
  • Puckers Sports Bar
    7 min walk
  • Loco Burro Fresh Mex Cantina
    8 min walk
  • Smith & Son Corner Kitchen
    6 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Hotel near Ripley's Aquarium of the Smokies
Located close to Gatlinburg Convention Center and Gatlinburg SkyPark, Comfort Suites Gatlinburg Downtown-Convention Center provides a free breakfast buffet, laundry facilities and a fireplace in reception. Free in-room WiFi and a snack bar/deli are available to all guests.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • An electric car charging station, a vending machine and a banquet hall
  • Smoke-free property, a 24-hour front desk and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 89 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
  • Mini fridges, microwaves and irons/ironing boards
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Similar properties

Indoor pool, outdoor pool
The Wander Hotel, a Ramada by Wyndham
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
7.8 out of 10, Good, 1,110 reviews
The price is HK$468
HK$527 total
includes taxes & fees
17 Mar - 18 Mar
The Wander Hotel, a Ramada by Wyndham
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

Does Comfort Suites Gatlinburg Downtown-Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Comfort Suites Gatlinburg Downtown-Convention Center?

As of 14 Mar 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Gatlinburg Downtown-Convention Center on 5 Apr 2026 start from HK$733, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Gatlinburg Downtown-Convention Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Gatlinburg Downtown-Convention Center?

Self-parking is free at this property.

What time is check-in at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in start time: 4:00 PM; check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Gatlinburg Downtown-Convention Center?

Checkout is at 11:00 AM.

Where is Comfort Suites Gatlinburg Downtown-Convention Center located?

Located in the heart of Gatlinburg, this hotel is within a 10-minute walk of Gatlinburg Convention Center and Gatlinburg SkyPark. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 858 out of 1205 reviews
Rating 8 - Good. 248 out of 1205 reviews
Rating 6 - Okay. 61 out of 1205 reviews
Rating 4 - Poor. 15 out of 1205 reviews
Rating 2 - Terrible. 23 out of 1205 reviews

Reviews

10/10 Excellent

Soumadatya

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. New, clean, comfortable, good breakfast, great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Yamelys

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, staff was friendly, and the place was clean and nice
Stayed 4 nights in Jan 2026

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
The room was clean, the pictures in the website matched what I saw in person, great location and my kids loved the indoor pool.
Stayed 2 nights in Jan 2026

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very welcoming and friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and property. Breakfast food was good
Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Super clean! Newer hotel. Excellent staff & breakfast. We will definitely stay here again!!
Stayed 1 night in Jan 2026

10/10 Excellent

TIFFANY

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and fresh! Staff was friendly, lobby was clean and breakfast had great options.
Stayed 4 nights in Dec 2025

10/10 Excellent

Yasmir

Liked: Cleanliness, amenities, property conditions & facilities
Excellent , The rooms were very clean, the breakfast could have been a little better, but it was tasty. We hope to return on our next visit. Thanks
Stayed 2 nights in Jan 2026

10/10 Excellent

Amael

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel, and best of all, very new. The bed was excellent and the location spectacular. However, the rooms needs better soundproofing; you can hear every step of your upstairs or next-door neighbors, even when they turn the water taps on and off.
Stayed 2 nights in Jan 2026

10/10 Excellent

ENMA

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , good breakfast, ni e people , closer to glatimburg downtown, parks
Stayed 3 nights in Dec 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spotless room. Nice decor. Large room .
Stayed 1 night in Jan 2026

10/10 Excellent

Yomaris

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel to stay with the family. The room we got was so spacious for a family of 5, my kids loved the underground pool. The hotel looked amazing and a was a short walk to the main strip. We will definitely come back
Stayed 3 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were cleaned exceptionally everyday. Staff was very polite. My only advice would be to add some kind of breakfast potatoe to the breakfast buffet line. Other than that we really enjoyed our stay.
Stayed 4 nights in Jan 2026

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Was very impressed, great rate, very clean, modern updated rooms. Breakfast available, easy to walk downtown. Free parking
Stayed 1 night in Dec 2025

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was new and very clean. Staff was great and helpful with info about local events and locations. Room was very Clean and comfortable. There was a great HOTT breakfast and plenty of free onsite parking. Will definitely stay there again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Perfect warm and clean + friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, spacious rooms, good parking, friendly staff, and close enough to walk everywhere.
Stayed 3 nights in Nov 2025

8/10 Good

Erin

Liked: Cleanliness, property conditions & facilities
The room was nice and clean, staff was friendly. The breakfast was terrible.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good clean amenities & great location to downtown Gatlinburg (we even saw a small, black bear near the lot)
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was the most relaxing experience, thanks to the exceptionally friendly and professional staff members who attended to every need with warmth and efficiency. The breakfast dining area was spacious and inviting, offering a wide variety of delicious options, including fresh fruits, pastries, and made-to-order omelets. Overall, this stay was the best we've had, and my family and I are already looking forward to returning next year.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and room was clean
Stayed 1 night in Oct 2025

6/10 Okay

Sara

Liked: Cleanliness, property conditions & facilities
Breakfast wasn’t great but edible & the yogurt was expired by several months. Everything else was perfect and staff were great!
Stayed 4 nights in Jan 2026

8/10 Good

Dennissa Daya Rose

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was friendly. It was walkable distance for all the famous tourist spots.
Stayed 2 nights in Oct 2025