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蓋洛德奧瑟戈高爾夫滑雪度假村的評價

2.5 out of 5
蓋洛德奧瑟戈高爾夫滑雪度假村
696 M-32 East, Gaylord, MI

評價

8.2

很好

10 分評分，優異；434 則評價中有 174 則" "
8 分評分，不錯；434 則評價中有 176 則" "
6 分評分，一般；434 則評價中有 42 則" "
4 分評分，欠佳；434 則評價中有 27 則" "
2 分評分，很差；434 則評價中有 15 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

7.8/10 

設施服務

7.6/10 

住宿狀況

8.0/10 

環保程度

評價

2/10 很差

Jason

於 2024 年 1 月住了 1 晚
Otsego Resort 於 2024年1月29日的回應
Sorry to see that you did not enjoy staying with us. I would like to here what we could do to make things better. Thank you for staying with us.

8/10 不錯

Theresa

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 2 晚
Otsego Resort 於 2023年10月17日的回應
Thank you for staying with us, hope to see you back for our ski season

2/10 很差

Lyle

寵物同遊, 商務旅客
不滿：整潔度、設施服務和住宿狀況
I thought that I had booked a pet friendly room but when I got there they said that I hadn’t and charged me an extra $87 for the night. Paint was falling off the exterior and hallways and the carpets were dirty. Would not recommend for anyone.
於 2023 年 10 月住了 1 晚
Otsego Resort 於 2023年10月15日的回應
Thank you for your feedback. We are diligently working on any and all improvements that need to be made. Unfortunately, when you booked with us on line you were not put into a pet friendly room. However, you did receive a confirmation email stating that if your bringing a pet to contact us directly. We could have had this issue resolved before your check in date. Sorry for any inconvenience. If you have any other questions or concerns please feel free to reach out to us.

4/10 欠佳

Jennifer

不滿：職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚

8/10 不錯

Jason

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 9 月住了 2 晚
Otsego Resort 於 2023年9月30日的回應
Thank you for staying with us.

6/10 一般

Emil

於 2023 年 9 月住了 3 晚

10/10 優異

Dennis

多人同遊
讚好：整潔度和職員與服務
Perfectly sufficient for our 4 guy golf trip. Couldn’t get the TV to work but it wasn’t really missed
於 2023 年 9 月住了 1 晚
Otsego Resort 於 2023年9月30日的回應
Thank you for staying with us. Hope to see you back soon

2/10 很差

Lori

不滿：職員與服務
於 2023 年 9 月住了 2 晚

10/10 優異

Adam

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Otsego Resort 於 2023年9月30日的回應
Thank you for staying with us

6/10 一般

Kari

家人同遊
讚好：職員與服務
不滿：住宿狀況
This is a picturesque area with a quite surrounding. This property however, is beyond needing repairs. No sound barriers between rooms, few outlets, no rail on steps to loft, no ice machine, no buffet breakfast or any food for that matter and just overall run down. This could be a beautiful place if repairs would be made.
於 2023 年 8 月住了 1 晚

6/10 一般

Wendy

讚好：整潔度
不滿：住宿狀況
The property seemed cared for and our room was clean. My biggest complaint was the noise, dog barking, a party in a nearby room and doors slamming. Also needs better outdoor lighting and a new driveway.
於 2023 年 9 月住了 1 晚
Otsego Resort 於 2023年9月6日的回應
Thank you for your feedback. We do apologize for your interrupted stay. Unfortunately we did not know that there was a dog up on that floor. We only have a few pet friendly rooms. So to hear about the noise from a party going on and the slamming doors. We will get better at monitoring our buildings and for any future stays with us, please reach out to the front desk and we will deal with the situation. I will pass along the lighting issue at night to our grounds department. As for our driveway, that is scheduled to be fixed. All of our staff work diligently, to keep our property as clean and cared for on a daily basis. The property is beautiful. We hope that you will come back and give us a 2nd shot. The views are absolutely stunning in the fall.Until next time. Thank you for staying with us.

10/10 優異

Ljubinka

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent property and beautiful view highly recommended
於 2023 年 9 月住了 2 晚
Otsego Resort 於 2023年9月5日的回應
Thank you for your feedback. Hope to see you back soon

10/10 優異

Brian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Tribute was the best course I've plated. The hills make for a picture perfect scenery. Very large swimming pool...not heated though. All in all a great place to visit and play golf !!
於 2023 年 9 月住了 2 晚
Otsego Resort 於 2023年9月5日的回應
Thank you for staying with us. Hope to see you back soon.

4/10 欠佳

Nongkarn

不滿：整潔度和住宿狀況
於 2023 年 9 月住了 2 晚
Otsego Resort 於 2023年9月4日的回應
Sorry to see that you did not enjoy your stay. If you could please contact us, we would like to speak to you about your stay and what we could have done to make it better. Thank you

8/10 不錯

Sanjay

讚好：整潔度和住宿狀況
於 2023 年 9 月住了 1 晚
Otsego Resort 於 2023年9月4日的回應
Thank you for staying with us.

4/10 欠佳

Steven

不滿：住宿狀況和客房舒適度
Nope
Facility is rundown. Worn carpets. Windows unable to open. Curtains partially functional. Outdoor stairs crumbling.
於 2023 年 8 月住了 2 晚
Otsego Resort 於 2023年9月4日的回應
We are sorry that you did not enjoy your stay. As this property is old we are working on all repairs necessary. Unfortunately things take time. We hope to see you again soon.

8/10 不錯

Kenneth

家人同遊
讚好：職員與服務
於 2023 年 8 月住了 1 晚
Otsego Resort 於 2023年9月4日的回應
Thank you for staying with us. We hope to see you back soon.

10/10 優異

Daniel

讚好：整潔度、職員與服務和住宿狀況
Very clean and quiet
於 2023 年 8 月住了 1 晚
Otsego Resort 於 2023年9月4日的回應
Thank you for staying with us. We hope to see you back soon

10/10 優異

Billy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
What a great place. We’ll be back in the winter!
於 2023 年 8 月住了 1 晚
Otsego Resort 於 2023年8月24日的回應
Thank you for staying with us.

10/10 優異

Christine

家人同遊
讚好：設施服務和住宿狀況
This place was totally amazing. The staff was friendly. The room was clean, spacious and comfortable. With all of the “corporate” one-size fits all hotels out there, it was a refreshing throwback with all of the personality without being “funky”. LOVED IT! Would be a great place to go with a family or group to enjoy golf, skiing and just plain good old fashioned relaxation!
於 2023 年 8 月住了 1 晚
Otsego Resort 於 2023年8月24日的回應
Thank you for staying with us. Hope to see you back soon.

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
Otsego Resort 於 2023年9月4日的回應
It looks like you didn't enjoy your stay. If you could reach out to us to give us further information on why you stay was not enjoyable, we would love the feed back so that we can work on things. Thank you

8/10 不錯

Michael

家人同遊
讚好：整潔度和職員與服務
Weekend Stay.
The stay was relaxing and comfortable. The only downside was the pool was dirty and not kept up.
於 2023 年 8 月住了 2 晚
Otsego Resort 於 2023年8月24日的回應
Thank you for your feedback. We will pass this information down to the proper staff. Thank you for staying with us

10/10 優異

Diane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Otsego Resort 於 2023年8月14日的回應
Thank you for staying with us

10/10 優異

GREG

於 2023 年 8 月住了 1 晚
Otsego Resort 於 2023年8月21日的回應
Thank you for staying with us

10/10 優異

William

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Otsego Resort 於 2023年8月14日的回應
Thank you for staying with us

8/10 不錯

Frank

讚好：整潔度和職員與服務
Nice
於 2023 年 8 月住了 2 晚
Otsego Resort 於 2023年8月14日的回應
Thank you for staying with us

10/10 優異

Jennifer

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
First time at the Otsego Resort.
Amazing experience even though it was only for 1 night. The view from the Duck Blind restaurant is gorgeous. Our room was clean, and the bed was very comfortable. I used to live in Gaylord, but I have never had the privilege of staying at the resort until last month.
於 2023 年 7 月住了 1 晚
Otsego Resort 於 2023年8月14日的回應
Thank you for staying with us, and we are happy to hear that you had a great time. Thank you for your feedback

8/10 不錯

Jacqueline

伴侶同遊
讚好：整潔度和職員與服務
We stayed 1 night and played golf. Easy check in, room was clean and a great price point - nothing fancy. Golfing and views are incredible , brewery close by, it was a fun mini trip.
於 2023 年 8 月住了 1 晚
Misty 於 2023年8月8日的回應
Thank you for staying with us. Hope to see you again.

6/10 一般

Susan

多人同遊
讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
Not like it looks in photos
Resort is very dated. Would be fine if it were maintained. Slate floors in room entry are missing or broken. Tripping hazard. Peeling paint. Room smelled of cigarettes although it’s listed as non smoking. shower barely worked. Outlet for hair dryer non functioning. Beds were clean and comfortable. Grounds are beautiful
Lodge
View from lodge
Room. Public balcony directly in front of our window.
於 2023 年 8 月住了 3 晚
Misty 於 2023年8月8日的回應
Thank you for your feedback. We are updating and working hard on the resort to bring it back to its original glory. We will be looking into the issues you have stated. Thank you for staying with us.

8/10 不錯

Isabella

於 2023 年 8 月住了 1 晚
Otsego Resort 於 2023年9月4日的回應
Thank you for staying with us. We hope to see you again soon.

8/10 不錯

Mary

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall very nice. Rooms were spacious, definitely a ski lodge feel, a little dated. Loved the Adirondack chairs overlooking the 18th green. Towels and linens were nice.
於 2023 年 8 月住了 1 晚
Misty 於 2023年8月7日的回應
Thank you for staying with us. We are working on getting the resort back to its orginal state along with some face lifts on the property.

10/10 優異

James

讚好：整潔度、職員與服務和住宿狀況
Golf was great
於 2023 年 8 月住了 1 晚
Misty 於 2023年8月7日的回應
Happy to have had you here with us. See you next time

10/10 優異

Carol

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
COOL PLACE DATING BACK TO 1939
於 2023 年 7 月住了 2 晚
Misty 於 2023年8月7日的回應
Thank you for your feedback. Hope to see you back soon

8/10 不錯

Dawn (Sterling Heights)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 2 晚
Misty 於 2023年8月7日的回應
Thank you for staying with us

10/10 優異

Timothy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We loved our first stay that we had to come back for another.
於 2023 年 7 月住了 1 晚
Misty 於 2023年8月1日的回應
We are so glad you had a great time. Hope to see you again.

8/10 不錯

Mike

讚好：住宿狀況
於 2023 年 7 月住了 2 晚
Misty 於 2023年8月7日的回應
Thank you for staying with us

6/10 一般

Bethany

讚好：職員與服務
The rooms around us partied til very late and slammed doors, yelled, and were rude all night. Kept waking us up
於 2023 年 7 月住了 1 晚
Misty 於 2023年8月7日的回應
We are sorry to hear this. We would have happily sent a staff member over to ask them to quiet down. Hope you will give us another try.

10/10 優異

Kristy

於 2023 年 7 月住了 1 晚
Otsego Resort 於 2023年8月21日的回應
Thank you for staying with us

8/10 不錯

Kari

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect for up North getaway
Super location -- easy to get everywhere. great for our dog and our adult children. Excellent and kind staff.
於 2023 年 7 月住了 2 晚
Misty Heidman 於 2023年7月29日的回應
Thank you for staying with us. So happy you enjoyed your stay.

4/10 欠佳

James

家人同遊, 親子同遊
不滿：職員與服務
Was not notified of additional charge for pack and play when I emailed them prior to stay, nor at check in when I requested. Went to bar to get apps and drinks in evening, (duck blind) a 2 tables with group of guys other tables empty, sat for at least 30 minutes and no one ever came to take our order. We ended up walking out
於 2023 年 7 月住了 1 晚
Misty Heidman 於 2023年7月29日的回應
Thank you for your feedback. We do apologize for the mis communication on the charges for the pack n play. I have passed along this message to our Food and Beverage Manager.

8/10 不錯

Theresa L.

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Service was excellent. Landscape is breathtaking. Location was great. Room was clean and comfortable. Only one thing noted. Many buildings need a little TLC and update. Other than that....beautiful accommodations with gorgeous views.
於 2023 年 7 月住了 1 晚
Misty Heidman 於 2023年7月29日的回應
Thank you for your kind words. We are working on improvements daily. Thank you for staying with us.

6/10 一般

Cynthia

家人同遊
讚好：職員與服務
Beautiful outside but the room was old and quite small. Plus we did not receive the same type of room we booked online. The room we got was smaller and cramped.
於 2023 年 7 月住了 2 晚
Otsego Resort 於 2023年8月14日的回應
Thank you for your feedback. We will look into what the online sites are showing and get it fixed.

8/10 不錯

Robert

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Misty Heidman 於 2023年7月30日的回應
Thank you for staying with us

10/10 優異

Ryan

家人同遊
Great old school resort like a time capsule from 50-70 years ago. Beautiful property. Friendly staff. Highly recommend
於 2023 年 7 月住了 2 晚
Misty Heidman 於 2023年7月29日的回應
Thank you for staying with us. We are happy you enjoyed your stay

8/10 不錯

Vicki

家人同遊
讚好：整潔度和職員與服務
They are updating the property. It was very nice for the price. It was so nice to see staff workers smiling and extremely friendly.
於 2023 年 7 月住了 1 晚
Misty Heidman 於 2023年7月29日的回應
Thank you for staying with us and for the kind words. Hope to see you again.

8/10 不錯

Shiryl

親子同遊
讚好：整潔度、職員與服務和住宿狀況
This is a beautiful property. The buildings are older, but well kept and charming. We did have some loud neighbors, but that’s why I travel with earplugs. The only reason I gave less than 5 stars is because the bathroom wasn’t as clean as I would have hoped and the air conditioner was very, very dirty. While trying to figure out why it wasn’t blowing the coldest air I could see food, a thick layer of dust, and some random screws on the inside ledge of the unit. I woke up with sinus issues and a puffy face from the air quality. Otherwise, the beds were super comfortable, the views were amazing, the water pressure was great. I would love to stay there again, but the air conditioner issue makes that impossible for me.
於 2023 年 7 月住了 1 晚
Misty Heidman 於 2023年7月16日的回應
Thank you for your feedback. We will definitely take care of the air conditioning right away.

10/10 優異

Jason

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Misty Heidman 於 2023年7月16日的回應
Thank you for staying with us

10/10 優異

Tamara (Gaylord)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Love it here
於 2023 年 7 月住了 2 晚
Misty Heidman 於 2023年7月16日的回應
Thank you for staying with us.

8/10 不錯

Richard

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Misty Heidman 於 2023年7月16日的回應
Thank you for staying with us

10/10 優異

Marina

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very nice property. We enjoyed a meal in the restaurant and the service was excellent. Our room was a bit small for us, but it worked out just fine. Very cute!
於 2023 年 7 月住了 1 晚
Misty Heidman 於 2023年7月16日的回應
Thank you for staying with us.