Gem Tree Wetlands

Clean, convenient, comfortable, and great value

The breakfast was pricey. That’s my only complaint.

We stayed over the new year period. It was very expensive for the quality of the rooms. We had two rooms located on level 3, right next to the pool. It was very noisy with people yelling in the pool/ gym area during the evening. Housekeeping didn't clean our room every morning. We had to ask on two separate days for them to provide us for a third towel, even though they could see the rollaway bed in the room. The bedroom is in the middle of the layout, which means no direct windows to the outside, so can feel a little crammed in. The staff at reception were very friendly and assisted us with the parking as our hire car wasn't going to fit in the provided hotel carpark anyway. It's not the easiest of carparks to navigate, and we had to walk through the construction link between the two oaks hotels. We had to extend one of our hotel rooms until the evening, as one of our guests were sick. Reception did this no problem. The hotel is located on the outskirts of the city, but not too far of a walk into the main area of the city with shops and cafes. Our rooms were facing the convention centre, which did mean that on new years eve, we had views of the fire works. Hotel is a bit outdated. Overall, it's not my first choice, and I don't think i would recommend people to stay here.