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关于日内瓦温德姆麦克洛特-加龙省套房酒店的点评

2 out of 5
日内瓦温德姆麦克洛特-加龙省套房酒店
550 Hamilton St, Geneva, NY

点评

8.4

很好

10 分 - 超赞。493 条好评，共有 1001 条点评" "
8 分 - 还可以。325 条好评，共有 1001 条点评" "
6 分 - 一般。96 条好评，共有 1001 条点评" "
4 分 - 很差。55 条好评，共有 1001 条点评" "
2 分 - 糟糕。32 条好评，共有 1001 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

8.2/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

6/10 一般

Yanbo

与家人出行
满意：服务设施，员工和服务
清洁度真的很一般，是全程所有酒店最差的，但也能住。
2022 年 8 月入住 1 晚
Sabrina 于 2022年09月3日 的回复
Thank you for taking the time to tell us about your stay. We thank you for choosing Geneva Microtel Inn & Suites.

8/10 还可以

Eden，New York

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
better than Seneca Niagara Resort & Casino
Room is clean, quiet and comfortable. I can even find fridge and microwave available. Staff is polite and reception and lobby always have somebody stand by.
2018 年 6 月入住 2 晚
Jacqueline Struzik 于 2018年07月2日 的回复
Thank you so much for taking the time to leave us your comments. We are thrilled to know you enjoyed your time with us and the friendliness of our staff. We look forward to your next visit!

6/10 一般

Ruth

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The rooms were clean and the beds were comfy, but it would have been really nice to have a quieter fan in the bathroom and a mini nightlight in the bathroom.
2024 年 4 月入住 1 晚

10/10 超赞

Hemant，North Chelmsford

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
nice place to stay
2024 年 4 月入住 2 晚
Sabrina 于 2024年04月24日 的回复
Thank you for telling us about your stay at the Microtel Inn and Suites by Wyndham Genena. We are so happy that you enjoyed your stay with us and hope you will come back again.

4/10 很差

Almerindo，Woodside

与家人及幼儿出行
满意：员工和服务
不满意：服务设施
Price gouging during the eclipse. Booked 3 months in advance but somehow got a first-floor room right next to the front desk. Room too small for the price. Terrible coffee.
2024 年 4 月入住 2 晚
Sabrina 于 2024年04月14日 的回复
I am sorry that is how you feel, we hope you enjoyed the Eclipse.

10/10 超赞

Dianne

与家人出行
满意：住宿条件和设施，服务设施
Staff was extremely helpful
2024 年 4 月入住 1 晚
Sabrina 于 2024年04月14日 的回复
We are so happy you found our staff to be helpful. The staff loves helping our guest and making there stay great.

6/10 一般

Noreen，Billings

满意：员工和服务
不满意：住宿条件和设施
2024 年 3 月入住 2 晚
Sabrina 于 2024年04月14日 的回复
Thank you for telling us about your stay.

10/10 超赞

CANDICE

带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Hotel was clean, Breakfast was good, All the staff we encountered were Awesome, had my Dog with me and everyone was Very Accommodating!!!!
2024 年 3 月入住 13 晚
Nicole 于 2024年03月25日 的回复
Dear Candice,Thank you so much for your feedback. We're happy you and your pup enjoyed your stay. We hope to see you both again in the future.Thank you so much.

10/10 超赞

Vittoria

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, nice staff and breakfast
2023 年 12 月入住 1 晚
Nicole 于 2024年03月25日 的回复
Thank you so much for your feedback. We're happy you enjoyed your stay. We hope to see you again in the future.

8/10 还可以

Denise

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our stay was wonderful.
2024 年 3 月入住 2 晚
Nicole 于 2024年03月25日 的回复
Dear Denise,We're happy you enjoyed your stay. We hope to see you again in the future.Have a great day.

10/10 超赞

Maria

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Nicole 于 2024年03月25日 的回复
Thank you so much for your feedback. We're glad you enjoyed your stay and hope to see you again in the future.

10/10 超赞

Lisa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Tim at the front desk was very sweet. Hotel was super quiet during our one night Sunday stay.
2024 年 2 月入住 1 晚
Sabrina 于 2024年02月26日 的回复
We will let Tim know that you gave him a shout out. We are so happy you enjoyed your stay with us. We hope you come back and stay with us again.

6/10 一般

Sharon

满意：清洁度
Room was clean but no coffee in room & a few of the containers of hand soap & shampoo were so low it was hard to get anything out , bath towels were amazingly soft
2024 年 1 月入住 1 晚
Sabrina 于 2024年02月17日 的回复
Thank you for telling us about your stay, we hope you too advantage of the 24-hour coffee in the lobby. We will make housekeeping is checking the dispensers to make sure they are full.

6/10 一般

peter

与家人出行
满意：清洁度
不满意：服务设施
Hotel is fine. Nothing special, but nothing problematic either.
2024 年 1 月入住 2 晚
Sabrina 于 2024年02月17日 的回复
Thank you for telling us about your stay. We are happy to hear you had no problems during your stay.

8/10 还可以

Apostle Troy

满意：清洁度、员工和服务、住宿条件和设施
The property was very nice and clean. The room was clean and comfortable, very close to stores and shopping. I definitely would stay there again if ever in the area. The breakfast can be improved just a bit with more options and variety. Overall, a very nice place to lodge at.
2024 年 1 月入住 2 晚
Sabrina 于 2024年02月17日 的回复
Thank you for telling us about your experience, we are so happy you enjoyed your stay. We hope you will come back for another visit.

10/10 超赞

Eric

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place
2024 年 1 月入住 1 晚
Sabrina 于 2024年02月17日 的回复
Thank you for telling us about your experience, We hope you will come back and stay with us again.

10/10 超赞

Constance

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and comfortable. Friendly staff.
2023 年 12 月入住 1 晚

10/10 超赞

William

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Donald R

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was good. Thank you!
2023 年 12 月入住 1 晚

8/10 还可以

sarah

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

6/10 一般

Luis

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
Good
2023 年 11 月入住 4 晚

10/10 超赞

Daniel

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Consistent, reliable, and clean! Always a solid place to stay in Geneva with easy access to downtown, the lake front, and several dining and shopping options.
2023 年 11 月入住 2 晚

4/10 很差

DENISE

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Rooms were small and walls were very thin. It could have been cleaner. Bathroom drain was super slow. Also, the tv was damaged, 2 bright round circles were present when viewing the tv. Privuded a fridge but no microwave. Breakfast was good except for staff stood around complaining to each other about no communication with management. It got old quick. This was our 2nd stay and we wont be back at this location
2023 年 11 月入住 2 晚
Sabrina 于 2023年11月26日 的回复
I am sorry to hear that your stay was not the best it could be. We always strive for great customer service. We hope you will give us another chance,

8/10 还可以

Eileen

满意：员工和服务，清洁度
2023 年 11 月入住 1 晚

2/10 糟糕

Traci

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Poor cleanliness.
I was put in a room on the first floor. It seemed like the room had not been used in a while. It was an ADA room, which I do not need or requested. I found a pill on the floor. Both beds were made, however, the one bed had human hair, dog hair, and dried skin cells on the bed. I called for new sheets which never arrived.
2023 年 11 月入住 1 晚
sabrina 于 2023年11月26日 的回复
I am sorry to hear your stay was not the best it could have been. We hope you will give us another chance in the future.

10/10 超赞

Marikate

2023 年 11 月入住 1 晚

8/10 还可以

teri

2023 年 11 月入住 1 晚

6/10 一般

Catherine

与家人出行
不满意：住宿条件和设施，清洁度
2023 年 10 月入住 2 晚
Sabrina 于 2023年11月26日 的回复
Thank you for sharing, we are always happy to receive feedback.

8/10 还可以

Anne

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Nicole 于 2023年11月15日 的回复
Thank you so much for your feedback. We appreciate it and hope to see you again in the future.

10/10 超赞

Harold

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
NIAGRA FALLS
One night need to make a sign more visible hard to locate
2023 年 10 月入住 1 晚
Nicole 于 2023年10月29日 的回复
Dear Harold,Our apologies for the hotel being difficult to locate for you. We will share your feedback and hope to better serve you in the future.

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Stay
Staff were great and our room was clean. Great location too. Second evening was a bit loud due to rude guests, shower head was broken, but overall, it was a very nice stay.
2023 年 10 月入住 2 晚
Nicole 于 2023年10月29日 的回复
Thank you so much for your feedback. We're happy you enjoyed your stay overall.

10/10 超赞

Joe

2023 年 10 月入住 1 晚
Sabrina 于 2023年11月26日 的回复
Thank you telling us about your stay. We are happy that you enjoyed your stay.

10/10 超赞

Sheila

满意：清洁度、员工和服务、住宿条件和设施
👍
2023 年 10 月入住 3 晚
Nicole 于 2023年10月18日 的回复
Dear Sheila,Thank you so much for your feedback. We hope to see you again in the future.

8/10 还可以

Sabrina

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was in a convenient location.
2023 年 10 月入住 2 晚
Nicole 于 2023年10月18日 的回复
Dear Sabrina,We're happy to hear you enjoyed your stay.We hope to see you again in the future.

10/10 超赞

Juan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very well placed, great location, clean and comfortable room.
2023 年 10 月入住 1 晚
Nicole 于 2023年10月18日 的回复
Thank you for your feedback and we hope to serve you again in the future.

10/10 超赞

Crystal

满意：清洁度、员工和服务、住宿条件和设施
Staff was. Wry friendly and helpful with area things to see and do. Great stay!
2023 年 10 月入住 2 晚
Nicole 于 2023年10月18日 的回复
Dear Crystal,We're happy to hear you enjoyed your stay. We will make sure to share your feedback with the staff.

10/10 超赞

Susan A.

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay. Staff was very friendly, room was cleaned every day (we don't find that much more at other hotels). Breakfast was excellent. Thank you for the great stay....
2023 年 9 月入住 3 晚
Nicole 于 2023年10月18日 的回复
Dear Susan,Thank you so much for your great feedback. We hope to see you again in the future.

10/10 超赞

Ethan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lots of breakfast options.
2023 年 10 月入住 3 晚
Sabrina 于 2023年10月13日 的回复
We are so glad you enjoyed our continental breakfast. We hope you will come back and stay with us again at the Microtel Inn & Suites by Wyndham Geneva.

10/10 超赞

susan

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was clean and attractive. The staff was very helpful and informative about places to see and dining options. Rooms were pleasant and cleaned every day by a friendly staff.
2023 年 10 月入住 3 晚
Sabrina 于 2023年10月13日 的回复
Thank you for all your kind words about our hotel and staff. The staff will love reading your review. We hope you will come back and stay with us again at the Microtel Inn & Suites by Wyndham Geneva

6/10 一般

Eneida

与配偶出行
满意：员工和服务，清洁度
We didn't like the water drainage in the bathroom, Tub, Sink. Water didnt drain, Also,,,it would have been nice to have a table lamp in the bedroom, Didnt like the lighting.
2023 年 10 月入住 2 晚
Sabrina 于 2023年10月13日 的回复
Thank you for taking the time to tell us about your stay.

10/10 超赞

Rossana

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
excelent !!!!!
2023 年 10 月入住 2 晚
Sabrina 于 2023年10月13日 的回复
We are so happy you had a great stay. We hope you will come back and stay with us again at the Microtel Inn & Suites by Wyndham Geneva.

10/10 超赞

Cindy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 3 晚
Sabrina 于 2023年10月10日 的回复
We are so happy that you had a wonderful stay at Microtel Inn & Suites by Wyndham Geneva. We hope you will come back and stay with us again in the future.

10/10 超赞

Gordon

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Sabrina 于 2023年10月9日 的回复
Thank you for taking the time to tell us about your stay at the Microtel Inn & Suites by Wyndham Geneva. We are so happy to hear you had a great stay. We hope you will come back and stay with us again.

10/10 超赞

Toshie

2023 年 10 月入住 1 晚
Nicole 于 2023年11月15日 的回复
Dear Toshie,Thank you so much for your feedback and we're happy you enjoyed your stay.

8/10 还可以

Brian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Full filled our needs for a night in the area. Nearby restaurant that was recommended by the front desk clerk was very good. Quiet location just off the Main Street.
2023 年 10 月入住 1 晚
Sabrina 于 2023年10月7日 的回复
We are so happy to hear you enjoyed one of our local eaters and enjoyed your stay at the Microtel Inn &Suites by Wyndham Geneva.

10/10 超赞

JOHN

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Sabrina 于 2023年10月7日 的回复
Thank you for letting us know you had a fantastic stay at the Microtel Inn & Suites by Wyndham Geneva. We hope you will come back again for another stay.

4/10 很差

Jerome

不满意：员工和服务、住宿条件和设施、客房舒适度
improvement needed.
On the plus side, the room was pretty clean. But it had a large work desk without a single electrical outlet. The nearest (only) outlets were across the room next to the bed. The breakfast was not very satisfactory. The choices were waffles or a microwave egg sandwich. And they didn't even have plates for the waffles, just large cardboard bowls.
2023 年 10 月入住 1 晚
Sabrina 于 2023年10月7日 的回复
Thank you for sharing about your stay. We appreciate your input.

10/10 超赞

RICARDO

满意：清洁度、员工和服务、服务设施、住宿条件和设施
When we go to Geneva, we normally stay in this property. Nice and friendly staff. Very clean. comfortable rooms. etc.
2023 年 9 月入住 1 晚
Nicole 于 2023年10月5日 的回复
Dear Ricardo, Thank you so much for your feedback. We appreciate you as our guest and hope to see you again in the future.

10/10 超赞

Melanie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and quiet stay close to dining and entertainment options in the area.
2023 年 9 月入住 1 晚
Sabrina 于 2023年10月7日 的回复
Thank you for taking the time to tell us about your stay at the Microtel Inn & Suites by Wyndham Geneva. We hope you will come back and stay again.

10/10 超赞

April

2023 年 9 月入住 1 晚
Nicole 于 2023年10月29日 的回复
Dear April,Thank you so much for your feedback. We hope to see you again in the future.