Upper Hutt Gentian Reserve Hotels

"There was quite a bit of road noise and the interactions with staff were short and clipped."

"Did not use"

"The rooms were very average and you need to to go down the road to collect key, which they need to let peole know before they turn up "

"Excellent bed/bathroom, bar was a little disappointing as there was very little to choose from. Meals were very prompt for room service. "

"Enjoyed our stay clean tidy unit "

"Friendly staff and extremely helpful with any needs that arose."

"Clean room, safe where you only enter with pin number or key. "

"Good"

"Waited in reception for 20 minutes before being seen by the receptionist that had no manners and demanded everything, room was filthy and not what I had booked for, came back to the accommodation the next day later in the afternoon and rooms had still not been cleaned. Overall I give the motel a bad rating & definitely won’t be staying there again or suggesting to anyone. "