「It was a decent enough hotel for a one-night stay. Hotel clerk was a very nice guy and personable. Sheets were kind of thin and carpet was a little warped in two places. But not bad for a one night stay. Also didn't realize we'd be next to an Adult Store facility.」
「Seemed like a newer or renovated hotel. Elevator was very small with just enough space for a small luggage cart and 2 people. The room was also quite small with very low ceilings ( I could almost touch the ceiling standing flat footed and I am 5'9") and very narrow with limited lighting. There was no light switch accessible from the bed except for a very bright light that cast a strong glare onto the TV. Finally, the breakfast was horrible! We were the first to arrive just as food was being set...
「This hotel is clean and has a very friendly staff and good breakfast. Karl did a great job of taking care of us at breakfast, he was friendly and helpful.」
「Renovation still going on in the lobby but the rest of the property was beautiful.
Laminate flooring in the rooms is fabulous. So easy to keep clean. Lots of well placed outlets. Both men I encountered at the desk were pleasant and helpful. Location great for visiting New River Gorge NP.」
「The only good thing about this hotel was the breakfast. Otherwise, it is absolutely awful. The rooms are dirty, the furniture is stained, and the hotel is clearly not maintained.
We had to request a room change as the first room had a pungent, musty smell as if it were recently flooded.
Upon leaving I asked for a receipt to show that I had not made any incidental charges to the credit card authorization they took. I literally had to argue with the front desk representative to get one.
This...
「The pillows and mattress were competing with each other :: no needs to be softer and the other needs to be more firm.
The ‘side’ yard, when you first turn on, is a muddy mess and needs landscaping. Your staff is incredible and so helpful.」