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聯合旅館的評價

2 out of 5
聯合旅館
816 S. Adams Street, Golconda, IL

評價

7.4

不錯

10 分評分，優異；42 則評價中有 11 則" "
8 分評分，不錯；42 則評價中有 16 則" "
6 分評分，一般；42 則評價中有 8 則" "
4 分評分，欠佳；42 則評價中有 4 則" "
2 分評分，很差；42 則評價中有 3 則" "

7.8/10 

整潔度

7.4/10 

職員與服務

7.0/10 

設施服務

7.8/10 

住宿狀況

7.4/10 

環保程度

評價

2/10 很差

William

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
There was no key in the lock box and once contact was made with a rep, he was told to go to the hardware store to have one made. Reservation was cancelled at that moment. Lights were missing bulbs, bed covers were inadequate for the cold weather and room temp, carpet needed replacing years ago. Our group will NEVER come back and make certain everyone knows this place is a “DUMP”.
於 2023 年 11 月住了 2 晚

4/10 欠佳

Gerald

家人同遊
不滿：整潔度和職員與服務
於 2023 年 9 月住了 2 晚

8/10 不錯

Patrick

讚好：整潔度和職員與服務
Very decent for the price and private.
Stayed here while attending a bike rally nearby. It's a nice private place to stay and they do keep it decently clean. The place itself is in need of upgrades and the finishes are cheap and have wear and tear. Overall it was a good place to stay and we were comfortable and enjoyed the privacy. Has a functioning kitchenette but no pots, pans, ect. There was coffee but only a water boiler the make it with so we had to basically throw the filter into the boiler. For the price I would stay there again.
於 2023 年 6 月住了 2 晚

4/10 欠佳

Angela

多人同遊
不滿：整潔度和職員與服務
Rode trip with a group
We had a group trip for a long weekend. We were told via text/email a code to enter to the locked box with our key. No key but the door was unlocked with the key inside-okay. The room appeared to be updated. All rooms smelled of smoke. The kitchenette sink leaked. The comforter was just thrown on the beds, unlike other's rooms where the bedding was nicely tucked. The bathroom had a partial roll of toilet paper. It was hard to get in touch with the lodge as not on site. The bed was a full size but it was comfortable.
於 2023 年 5 月住了 2 晚

6/10 一般

Jeff

多人同遊
不滿：職員與服務
There was four of us in our room only had two towels, had no idea who to call to get more There’s no one around to talk to
於 2023 年 5 月住了 2 晚

10/10 優異

Jessie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Super clean.
The room was a little dated, but super clean. We needed an extra towel and the lady got one to us super quick. She was super friendly and made checking in a breeze.
於 2023 年 4 月住了 1 晚

2/10 很差

Kathy

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Very run down
於 2023 年 4 月住了 1 晚
HR 於 2023年5月1日的回應
We are sorry to see the low ratings from you. Half of our rooms have been renovated. If you are willing to pay 11 dollars more, you can be upgraded to a renovated room. Please let us know if you are unhappy with any room upon check-in so we can switch you to a room that you like.

6/10 一般

Cole

不滿：整潔度和職員與服務
於 2023 年 4 月住了 1 晚
HR 於 2023年4月10日的回應
Thank you for your review.

10/10 優異

Victor

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚

6/10 一般

Calvin

於 2022 年 8 月住了 1 晚
HR 於 2022年8月18日的回應
Thank you so much for your feedback! I look forward to future opportunities to host you again!

10/10 優異

Paul

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel, excellent location
Nice, clean hotel. Location is excellent for hiking in the Shawnee National Forest area in Illinois.
於 2022 年 6 月住了 1 晚
HR 於 2022年6月20日的回應
Thank you so much for your feedback! I look forward to future opportunities to host you again!

8/10 不錯

Valerie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked the cleanliness, quietness, and simpleness with getting key and returning key. Didn’t like the thin washcloths or the fact that there were no tissues. Overall a great experience.
於 2022 年 6 月住了 2 晚
HHR 於 2022年6月12日的回應
Thank you so much for your feedback. We just ordered some thicker wash clothes and tissues. Please let know next time if you need anything.

8/10 不錯

dean

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We’ll kept sleeping spot
A nice well kept establishment that satisfies the need for a clean sleeping spot. The town is a beautiful, historic river town with some low cost, good food options. I highly recommend the Tammy’s Grill and Chill Saturday breakfast buffet for $9.99.
於 2022 年 6 月住了 1 晚
HHR 於 2022年6月12日的回應
Thank you so much for your review. We really appreciate it and look forward to future opportunities to host you again!

4/10 欠佳

真實旅客

不滿：整潔度和住宿狀況
Not as nice as the pictures...
There were multiple issues with our stay. Had to call twice in order to receive the keypad code to even get into the room. There was dirt in one of the beds, the towel bar in the bathroom was not secured to the wall, and the shower head and handles were not flush with the wall. All in all, I would not stay here again.
於 2022 年 4 月住了 2 晚
HR 於 2022年5月9日的回應
We are sorry you had such a bad experience. The other review we received through this booking channel was 10 out of 10. We discovered lots of dirt and empty beer cans in the room after you left. The showerhead, handles, and towel bar were all fine. Perhaps this review was written when you were drunk? It would be greatly appreciated if you can remove it when you are sober.

10/10 優異

Ruth

於 2022 年 5 月住了 1 晚
HR 於 2022年5月9日的回應
Thank you very much for your feedback!

8/10 不錯

真實旅客

讚好：整潔度和住宿狀況
於 2022 年 1 月住了 9 晚
HR 於 2022年2月28日的回應
Thank you so much for staying with us! We look forward to hosting you again!

10/10 優異

Rebecca

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quiet clean and perfect for going to Shawnee National Forest will stay again
於 2021 年 12 月住了 2 晚
HR 於 2022年2月28日的回應
Thanks so much for staying with us. We look forward to hosting you again!

10/10 優異

Sherri

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 2 晚
Unity Lodge 於 2021年10月23日的回應
Thank you so much for your feedback and the opportunity to host you. We hope to have future opportunities to host you again!

8/10 不錯

Marsha

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 9 月住了 1 晚

6/10 一般

Emily

家人同遊
讚好：整潔度和職員與服務
Decent place to stay
Decent, quiet place to stay while exploring Shawnee National Forest. Older place with outdated bed and bedding, but small oven and stovetop to cook. Wifi available, but not as strong near the back of the property where we were located.
於 2021 年 9 月住了 1 晚
HR 於 2021年9月10日的回應
Hi Emily, Thank you for your review. We have the fastest internet in town and two different wifi networks to accommodate rooms closer and further out from the router. Please do let us know if you want to be switched to a different room. We do have fully renovated rooms that are only 11 dollars more. Please come back and check them out!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is the third time I've stayed here. I was amazed at how clean and welcoming it was. After a couple not so great experiences I believe they have hired a great manager to run the motel this time. I will definitely be back!
於 2021 年 6 月住了 1 晚
HR 於 2021年8月2日的回應
Thank you so much for your feedback and business! We look forward to hosting you again!

8/10 不錯

Diane

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Basic but clean and comfortable
The only complaint would be that some of our neighbors were a little loud early in the morning. Check in and out were through a key lockbox--no contact with property manager.
於 2021 年 5 月住了 1 晚
HR 於 2021年6月10日的回應
Thank you for your review. Please feel free to call our toll free number if you need to speak with a property manager in person or report any noise issue. We will send the manager to you or have the manager talk to other guests to make sure their noise does not continue to disturb you.

8/10 不錯

Katelyn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quiet
Contactless entry, clean, quiet place to stay.
於 2021 年 3 月住了 1 晚
HR 於 2021年3月23日的回應
Thank you so much for your review! We hope to have the opportunities to host you again!

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A sweet lodge
We where the only guests there. The room was very clean. Bathroom is pretty small and has a bath. Overall a very nice place to stay. I would stay again. Also reasonably priced.
於 2021 年 2 月住了 1 晚
HR 於 2021年3月23日的回應
Thanks so much! It was wonderful to have you at our lodge. We hope to have the opportunities to host you again!

8/10 不錯

caleb

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
No sham
Everything was nice. I just wish there was shampoo in the shower.
於 2021 年 1 月住了 2 晚

10/10 優異

NicoleD (IL)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was pretty much a motel, but perfect. We found it last minute and thought it was cheap and thought why not? Since it was Thanksgiving i called ahead to give them a 2 hour heads up so they didnt feel so rushed with my last min booking. The lady was so nice and told me due to covid everything was set up by text. She texted me the room number qnd a code for a black.box where our key would be stored. There was no contact other than when we got there they checked on us. The place was cute, clean. The beds arent the best but for the place and price I cant complain. I highly recommend this place. Freindly, clean and not far from Shawnee.
於 2020 年 11 月住了 2 晚
HR 於 2020年11月29日的回應
Thank you, Nicole. It was a delight to host you!

6/10 一般

Meschelle

讚好：整潔度
Just ok
Room we were given upon arrival still had dirty towels and beds. Given another room and were told 10 minute wait...we checked in an hour later..The room was ok...glad we brought our own space heater..the heater unit sounded like a jet..we were told we were the only guests..hoped for quiet...room right next to us was occupied by loud guests..manager suggested I go knock on their door to ask them to be quiet! The room itself was not bad...was clean..
於 2020 年 11 月住了 1 晚
HR 於 2020年11月17日的回應
We received your text "cute little place" with a big smile emoji and 6 dollars for tips and were so grateful to have such a wonderful guest. It is disheartening to see this review that does not seem to be aligned with our experience of who you were. Perhaps you got us confused with another reservation?

6/10 一般

John

家人同遊
Old motel not worth the money or stay
The room wasn't ready when I arrived at 3:30 pm. After the funeral, the next day, about 3 pm, came back to the room and the linen was stripped off the bed and the bed not made. I wanted to rest a bit but decided to head back to Oklahoma.
於 2020 年 11 月住了 2 晚
HR 於 2020年11月9日的回應
Hi John, We are very surprised to see your review. You called us and let us know that you had to head home one day early because of some family emergencies back home. I asked if everything was fine with the room. You let me know that it was all fine. Please keep us posted immediately if there was anything. We could have moved you to another room that was ready.

8/10 不錯

Skip (Florence al)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was acceptable and clean. A few more big bath towels would have been nice.
於 2020 年 10 月住了 1 晚
HR 於 2020年10月7日的回應
Thank you for your review. We are always willing to give you more towels upon your request. Please do let us know next time if you need anything from us.

10/10 優異

Vern (Taylorville, IL)

讚好：整潔度、職員與服務、設施服務和住宿狀況
You're not going to see a great vista from this propert, but it's a good value.
於 2020 年 6 月住了 1 晚
HR 於 2020年6月24日的回應
Thank you for staying with us and your review! I look forward to future opportunities to serving you! We are located on the Ohio River Scenic Drive. Wonderful vista over water is just within minutes as you drive down from our property past the city gate.

4/10 欠佳

真實旅客

不滿：整潔度和職員與服務
I've been staying here for years. This year - horribe experience. Drunk woman at the desk on Sunday, as l pulled in at 4pm. Dhe tried to deny my stay, offered me a $90 cash room rate - no cr. cd.!! Offened, l demanded a room, she got a room ready, except no towels and a dirty floor. No separate room key. Took key from her own key ring, which l eventually had to get off, as she was too libationed to do it. After that 45 min. to an hour peroiod, l saw her 1 more time - when l had to knock on her apt. door to get towels, shich was fine with me. I will not spend my money there again!!!! I should have money returned....
於 2019 年 10 月住了 3 晚
Hope 於 2019年11月23日的回應
I am really sorry that you had a bad experience, Ron. She was a temporary keeper when our manager is out sick. We just got someone new on board. Please call our toll-free number to speak with a manager if anything like this happens again.

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Hope 於 2019年11月27日的回應
Thank you!

6/10 一般

John

於 2019 年 9 月住了 1 晚

8/10 不錯

Karen

讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
Angie 於 2019年7月11日的回應
Thank you!

8/10 不錯

真實旅客

於 2019 年 5 月住了 1 晚
Angie 於 2019年7月11日的回應
Thank you!

8/10 不錯

robert (Indiana)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
updated rooms, microwave, refrig,some kind of convection oven with looked like burners on top, wish they had included a coffee pot though. slept well, no bugs, would stay again
於 2018 年 9 月住了 2 晚
Angie 於 2018年10月1日的回應
Thank you, Robert! Next time you stay, we can get you a coffee pot; just let us know, since we have a few up front!

10/10 優異

John (Sullivan IL)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice hotel friendly staff close to the festival I would recommend this hotel to anyone
於 2018 年 9 月住了 1 晚
Angie 於 2018年9月17日的回應
Thanks, John! We appreciate your input and we're so glad you stayed with us for the fest! Looking forward to seeing you again during deer season!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beds were comfortable. Rooms were exceptionally sound proof. Wish the rooms had a coffee maker/cups.
於 2018 年 9 月住了 2 晚
Angie 於 2018年9月11日的回應
Thank you...we'll look into that coffeemaker request!

10/10 優異

真實旅客

於 2018 年 8 月住了 1 晚
Angie 於 2018年9月5日的回應
Thank you!

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Floors covered in dirt, dusty room, plastic on beds and pillows was very loud and uncomfortable, no secure locks on rooms doors, bugs on the walls, overpriced and no refund offered after check in complaints throogh the motel itself.
於 2018 年 8 月住了 2 晚
Angie 於 2018年9月4日的回應
We have addressed the matter with staff. Thank you for your input, and we're sorry you had this experience.

8/10 不錯

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pleasantly surprised
I was very pleasantly surprised by how nice the room was. They have recently remodeled and it shows. Everything is modern and they left ample towels to suit my needs. The WiFi was also very strong. I’m not a TV watcher and that is good because their TV is very limited.
於 2018 年 6 月住了 1 晚

8/10 不錯

Gary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Value
Overall Unity Lodge was a good value, it is an older small motel that all the rooms are being fixed up. Room had recently been painted, had a new floor installed, small kitchenette added (2 burner stove, small red and sink). Everything was clean and fresh. I didn't have any issues and sleep great. I found it a great value.
於 2018 年 5 月住了 1 晚
Charlie 於 2018年5月29日的回應
Thank you. We are striving to remodel all the rooms. We will be looking forward to a return visit.