Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Crowne Plaza Surfers Paradise by IHG

4.5 star property
Luxury hotel with 3 restaurants and bars/lounges

Choose dates to view prices

Crowne Plaza Surfers Paradise, an IHG Hotel, is in the heart of Gold Coast. Guests can enjoy a spa tub, lounge by the outdoor pool, savor meals with stunning views at Relish Restaurant, or grab something from the coffee shop/cafe to start the day.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
The current price is HK$831
HK$915 total
includes taxes & fees
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Junior Suite, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • 498 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • 356 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Balcony

Water view

Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • 356 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • 498 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 925 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View (Penthouse)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Ocean View (Penthouse)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 1281 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (High Floor)

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(30 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • 498 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(23 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • 569 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(27 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • 356 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Pool View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(16 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • 569 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View (Top Floor)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Ocean View (Top Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Low Floor)

Room amenity

Suite, 1 Bedroom (Low Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • 925 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Low Floor)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Low Floor)

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(14 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • 356 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(8 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • 569 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
In-room safe, desk, laptop workspace, iron/ironing board

Marriott Vacation Club at Surfers Paradise

Surfers Paradise
  • Pool
  • Hot tub
  • Spa
  • Waterslide
9.0 out of 10, Wonderful, 213 reviews
The price is HK$1,418
HK$1,560 total
includes taxes & fees
18 Nov - 19 Nov
Marriott Vacation Club at Surfers Paradise
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217

What's nearby

  • Surfers Paradise Beach - 17 min walk - 1.5 km
  • Gold Coast Convention and Exhibition Centre - 17 min walk - 1.5 km
  • The Star Gold Coast - 2 min drive - 1.6 km
  • Pacific Fair Shopping Centre - 2 min drive - 1.9 km
  • Cavill Avenue - 3 min drive - 2.3 km

Getting around

  • Florida Gardens station - 1 min walk
  • Varsity Lakes Station - 23 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 39 min drive

Restaurants

  • ‪Freghete - ‬14 min walk
  • ‪Broadbeach Bowls Club - ‬8 min walk
  • ‪Banksy Bar & Kitchen - ‬10 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Relish Restaurant & Bar - ‬3 min walk

About this property

Crowne Plaza Surfers Paradise by IHG

Luxury hotel near Gold Coast Convention and Exhibition Centre
Located close to The Star Gold Coast and Cavill Avenue, Crowne Plaza Surfers Paradise by IHG provides a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the hot tub. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and happy hour. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and 2 bars.
Other perks at this hotel include:
  • An outdoor pool, along with sunloungers
  • Buffet breakfast (surcharge), an outdoor tennis court and self-parking (surcharge)
  • An electric car charging station, a bike on-site and wedding services
  • A 24-hour front desk, a front desk safe and a computer station
  • Guest reviews speak highly of the breakfast, beach locale and overall value
Room features
All 269 rooms include comforts, such as 24-hour room service and furnished balconies, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Separate baths/showers, free toiletries and hairdryers
  • 55-inch LCD TVs with digital channels
  • Wardrobes/cupboards, fridges and free infant beds

Similar properties

3 restaurants, breakfast served

voco Gold Coast by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,019 reviews
The price is HK$851
HK$936 total
includes taxes & fees
19 Nov - 20 Nov
voco Gold Coast by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 25 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Horizon Sky Dining
  • Relish Bar & Grill
  • Shooey's Sports Bar

Things to do

  • Bicycles
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 39.00 for adults and from AUD 19.50 for children
  • Self-parking fee: AUD 25 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Surfers Paradise Hotel
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers Paradise Gold Coast
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers Paradise by IHG Hotel
Crowne Plaza Surfers Paradise an IHG Hotel
"Crowne Plaza Surfers Paradise an IHG Hotel"
Crowne Plaza Surfers Paradise by IHG Surfers Paradise
Crowne Plaza Surfers Paradise by IHG Hotel Surfers Paradise

Frequently asked questions

Does Crowne Plaza Surfers Paradise by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Crowne Plaza Surfers Paradise by IHG?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Surfers Paradise by IHG on 18 Nov 2025 start from HK$831.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Surfers Paradise by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Surfers Paradise by IHG?

Self-parking is available for AUD 25 per day. Limited spots are available.

What time is check-in at Crowne Plaza Surfers Paradise by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Crowne Plaza Surfers Paradise by IHG?

Checkout is at 11 AM.

Where is Crowne Plaza Surfers Paradise by IHG located?

Located in Surfers Paradise, this luxury hotel is within 1 mi (2 km) of Gold Coast Convention and Exhibition Centre, Surfers Paradise Beach and The Star Gold Coast. Cavill Avenue and Pacific Fair Shopping Centre are also within 2 mi (3 km). Florida Gardens station is only a 2-minute walk and Broadbeach South Light Rail Station is 25 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Crowne Plaza Surfers Paradise by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 610 out of 1041 reviews
Rating 8 - Good. 249 out of 1041 reviews
Rating 6 - Okay. 100 out of 1041 reviews
Rating 4 - Poor. 40 out of 1041 reviews
Rating 2 - Terrible. 42 out of 1041 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Riku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony to see a beautiful scenery and the TV to watch some and listen to music by connecting the cell phone
Stayed 3 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of staff that I came across were all excellent a real credit to your hotel
Stayed 6 nights in Aug 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay this hotel, from the moment we checked in the staff was friendly, professional, and genuinely attentive. The service was outstanding every request was handled promptly. I would highly recommend this hotel
Stayed 7 nights in Aug 2025

10/10 Excellent

Phoebe

Liked: Cleanliness, amenities, property conditions & facilities
The staff were super helpful and the tram station outside made travelling around easy. The pool isn’t heated but the spa was lovely
Stayed 5 nights in Jun 2025

8/10 Good

Socorro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and easy to get around and right in front of the Tram station. Parking onsite too so was convenient. We just didn't like that there was no cutlery to eat our food and a microwave but overall it was a nice place to stay at.
Stayed 1 night in Jul 2025

10/10 Excellent

Sweta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the welcome staff and friendliness
Stayed 1 night in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable big room (corner room), tram stop right out the front & 5 minutes walk from the beach.
Stayed 2 nights in May 2025

10/10 Excellent

Jimmy

Excellent and very helpful staff, located accross the road from tram stop which we used every day, 1 stop to Broadbeach, 2 stops to Pacific Fair, we even took a trip to Brisbane on tram then train, very convenient. Our room was large and modern
Stayed 6 nights in Jul 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay, thank you!
Stayed 1 night in Sep 2024

10/10 Excellent

Kylie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service from friendly and helpful staff. Very comfortable and clean room. Will be back for sure.
Stayed 1 night in May 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel with very friendly and accommodating staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and the pool was beautiful. Room service menu was so affordable. Will definitely stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location
Stayed 1 night in Jan 2025

10/10 Excellent

MELIKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here for 7 days. Staff were very attentive to all our requests. This hotel is very reasonably priced and located in a good spot in Surfers Paradise
Stayed 7 nights in Feb 2025

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay, clean, spacious and pleasant staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lynne

Great hotel, kids amenities, pool, location. Loved it!
Stayed 5 nights in Jan 2025

8/10 Good

Garry

Liked: Cleanliness, amenities, property conditions & facilities
There on business, but it didn’t feel like it
Stayed 2 nights in May 2025

8/10 Good

Reiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good to stay. Very good staff hospitality.
Stayed 1 night in Dec 2024

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great janine from reception was so friendly and helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruffeale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loved our holiday

absolutely loved staying with u guys will definitely be coming back the pool and the spa were perfect and walking distance to the beach as well as transport to cavill Avenue
Stayed 4 nights in Sep 2024

4/10 Poor

Benjamin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel feels quite tired overall. The furniture is old and worn, and the bed was very low and uncomfortable. The shower was frustrating — it’s almost impossible to adjust the hot and cold water properly because the pipes seem outdated. While the pool area is nice, the lifts are old and slow. The breakfast is decent but overpriced at around $30 per person if you decide to have it on the spot and if it is not included in your rate. The location is only average — it’s not far from the beach, but there isn’t much to do nearby and the surrounding area is under construction. On a positive note, the reception staff were friendly and welcoming — especially Sophie and the French trainee, who both provided excellent customer service and made check-in and check-out very pleasant. Overall, it’s an expensive hotel for the level of service and quality offered. I wouldn’t stay there again.
Stayed 1 night in Oct 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly, helpful and professional. Im a little old-school and found scanning codes etc a little overwhelming.However, helpful staff were close and happy to assist thankfully
Stayed 2 nights in May 2025