The early arrival was at 7am,The receptionist kindly arranged a room for us to rest. The room over a thousand feet was first-rate and incomparable. The receptionist told me all the details and would definitely come back again. Thank you so much!
po po
2020 年 2 月入住 2 晚
10/10 超赞
JIAYI
2019 年 10 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great for family
good location with warm and friendly service!
JIAYI
2019 年 8 月入住 5 晚
8/10 还可以
Karas,Christchurch
团体旅客
2019 年 8 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We got upgraded to 2-bedroom apartment which was really spacious and nice. The hotel itself is stylish and recently newly furnished I guess. The staff are nice but my friend told me one of the female staff at the check-in counter was a bit rude tho, I was not there so I did not know.
Karas
2019 年 8 月入住 1 晚
10/10 超赞
真实旅客
2019 年 8 月 7 日
真实旅客
2019 年 8 月入住 5 晚
10/10 超赞
真实旅客
2019 年 7 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 7 月入住 2 晚
4/10 很差
Rachel
2025 年 7 月 23 日
不满意:服务设施
n staff, the microwave in our apartment started at random times throughout the night and when we told reception they said they had had this issue before but couldn't resolve it. Coffee shop and bar both closed with no tenants in place
Rachel
2025 年 7 月入住 2 晚
10/10 超赞
Graeme
与配偶出行
2025 年 7 月 21 日
满意:清洁度、服务设施、住宿条件和设施
Very spacious and well appointed room. Everything worked, nice hot shower, walking distance to Cavill Avenue and many restaurants around the area. Close to supermarket too.
Graeme
2025 年 7 月入住 2 晚
6/10 一般
Vivien
与家人出行
2025 年 7 月 5 日
满意:服务设施
不满意:住宿条件和设施
Our apartment had very nice ocean view. Room was spacious and beds were comfortable. It is walking distance to central surfs paradise. But the condition of the rooms was not great. Many dirty marks on the walls and we also found a hole on the wall in one of the bedrooms. Rooms are not cleaned properly. We found rubbish and dirty towel left by previous guests.
Vivien
2025 年 6 月入住 5 晚
10/10 超赞
*
2025 年 7 月 3 日
满意:清洁度、服务设施、住宿条件和设施
*
2025 年 6 月入住 2 晚
8/10 还可以
Tracy,Boondall
团体旅客
2025 年 5 月 20 日
满意:清洁度、服务设施、住宿条件和设施
Location was great. Room was clean. Shower and sink in ensuite in room 1704 would not drain properly. Two minute shower only or bathroom would flood. Singles beds are not suitable for an adult they are about 80 cm wide.
Tracy
2025 年 5 月入住 2 晚
10/10 超赞
Bradley
2025 年 5 月 18 日
满意:住宿条件和设施,清洁度
Bradley
2025 年 5 月入住 2 晚
6/10 一般
Oscar
与配偶出行
2025 年 5 月 5 日
不满意:住宿条件和设施
The property was fairly nice, but the aircon kept making a very loud buzzing noise and wasn’t working that much, the shower drain would also fill up and would limit shower time, and there where scratches, marks and defects in a lot of the walls.
Oscar
2025 年 5 月入住 3 晚
8/10 还可以
Elina
2025 年 4 月 24 日
满意:客房舒适度,清洁度
Elina
2025 年 4 月入住 6 晚
10/10 超赞
William
2025 年 4 月 21 日
满意:客房舒适度,清洁度
Great stay
Great stay in our apartment, everything of very good quality with a view of the main beach. Convenient location with surfers paradise a 10 minute walk away. Parking was a great addition to our stay. Definitely recommend.
William
2025 年 4 月入住 3 晚
6/10 一般
Lance
与家人及幼儿出行
2025 年 4 月 19 日
满意:清洁度
This was my fourth stay at the Ruby. The room was not as decribed in the images. The kitchen was poorly equipped and the front door required maintainance to open close safely.
It's a good locatiom and walkable to Surfers Paradise centre. My daughter likes the pool. The other facilities are unexceptional
Lance
2025 年 4 月入住 4 晚
8/10 还可以
Dimitra
与家人出行
2025 年 4 月 19 日
不满意:住宿条件和设施
It was ok for what we paid… stayed when it first opened a few years ago and it felt clean and fresh but now I feel like the property is not being well maintained.
Dimitra
2025 年 4 月入住 7 晚
8/10 还可以
Karen
2025 年 4 月 5 日
满意:住宿条件和设施
Lovely apartment and close to beach and city locations.
Karen
2025 年 3 月入住 2 晚
6/10 一般
真实旅客
2025 年 3 月 30 日
不满意:住宿条件和设施,清洁度
Overall it was a nice stay. The view was lovely. The hotel is walking distance from everything but the floor was dirty, it looked like it hadn't been vaccumed. The shower still had hair in it from previous guest.
The dishwasher smelled really bad and still had food in it from previous guest. The body wash and hand wash was empty
真实旅客
2025 年 3 月入住 2 晚
2/10 糟糕
Sini,Otara
2025 年 3 月 30 日
不满意:住宿条件和设施,清洁度
Room 1702 and 1704! The sliding door was really hard to open and close. It was heavy, same as the front door of the apartment. The air conditioning was hot the whole time so we had to open the windows and even that still made little to no difference. The sink in the bathroom was clogged so Everytime we turned the tap on, it filled the sink really quickly. It needs to be unclogged! For the money I paid, I was not satisfied!
Sini
2025 年 3 月入住 2 晚
10/10 超赞
Marija
2025 年 3 月 30 日
满意:客房舒适度,清洁度
Marija
2025 年 3 月入住 2 晚
10/10 超赞
Cassie
与家人出行
2025 年 3 月 23 日
满意:客房舒适度
Cassie
2025 年 3 月入住 2 晚
10/10 超赞
Kyoungsun
2025 年 3 月 10 日
满意:住宿条件和设施,清洁度
Location and clean
Kyoungsun
2025 年 2 月入住 2 晚
6/10 一般
YIANNI
2025 年 3 月 6 日
不满意:清洁度
Disappointed stay
We were there to celebrate our duo Birthdays and were given a room with a view of shipping containers ! On the 5th floor as opposed to previous stays there put on the 18th floor with a fantastic view
Also went to take a shower and the drain was blocked in the shower so the water overflowed into the whole bathroom!
I got a screwdriver and lifted the drain cover which was absolutely full of hair and shower tiles were dirty including mould
Was not impressed
Had gone down hill not . Told staff members at reception they recorded it but nothing done about it
Not sure I would go back !