Gold River hotels from HK$524

"Poor communication with the staff Due for a updating too"

"Always the best service!"

"Excellent the room was clean and nice"

"This property was very nice and the only reason I am not giving it a better rating was because we needed to drop a rental car at the airport after check in and the shuttle runs on the hour. I told them I would be at terminal B for pick up after dropping the car in time for the 7 pm shuttle, which they confirmed and they asked for my phone number. The shuttle never came. When I called, I got an apology that something was wrong with the shuttle and it did not run and they forgot to call me. I had my 87 year old mother with me waiting outside for 40 minutes. We did get on the 8 pm shuttle which arrived around 8:25, getting us back to the property around 8:45. I wanted to e-mail the hotel when I got home, but I cannot find an e-mail address. I thought the whole incident was very unprofessional."

"Housekeeping"

"The breakfast was delicious, and the bartender was a great mixologist."

"There were a lot of guests and the breakfast was not refilled after running out. Had to wait"

"The tv never worked, there was construction at the crack of dawn with zero notice in advance"

"The rooms were nice but alot of activity outside in the back area"