Pisa Golf and Country Club Cosmopolitan Hotels

"I booked this apartment last minute after a terrible experience at another property nearby. This property couldnt have been better. Excellent communication from reception about checking in details and on arrival exceptional service and friendliness. The apartment was exactly as described and my only complaint is that I wasnt staying for longer"

"Room was clean , a little small, but we had a balcony which was nice. We could see the sea from balcony and you could hear the sound of the surf. The staff was very friendly and helpful."

"This Hotel is fantastic we loved it! Friendly helpful staff, gorgeous area opposite the Beach close to cafes and bars, we had dinner at the lovely ristorante onsite "

"Everything was great!"

"TThis property was not the greatest experience. I feel that they definitely treated us differently being American and we’re a little bit snobby and rude towards us. We got there at 8 o’clock and of course not expecting an early check-in. I wanted to check and see if they had an opportunity for us to come in early. They did not allow us to check in until 3 PM but they did in fact check in more than 10 people while we sat there and waited. They explained that they did not have a room available in my room type which being in the hotel industry I could completely understand, but they didn’t even offer us an opportunity to have a different room type to check in sooner. By the time we got into the room it was definitely dirty. There was a bug smashed on the wall with blood, the sheets had hair on them. The bathroom counter had hair on it. The sheets were dirty and it smelled so strong of cleaning supplies that I instantly got a headache. Right after getting into the room, we definitely went and checked right back out and asked for a refund which they did not want to offer. I did end up speaking to the general manager who said we would be able to get the refund and he contacted the third-party to ask them to refund me yet. Expedia is supposedly still working on the case. This hotel is not near anything and there’s nothing to do in the area. The one good thing was the restaurant by the beach. The food was phenomenal. Still waiting to hear back about my approved refund. "

"Wonderful, family-run hotel. All staff working their best to help customers. Nice room with balcony, lovely breakfast setup, close to so many nice areas, quiet, comfortable.The cleanest place I stayed outside home. "

"You will not want for anything as Maurizio is an excellent host. Kind, generous, helpful in every way. Whatever you need he is there for you."

"Maybe it was too early in the season but the eating options were very limited. You could only eat on the beach during the day and as it was raining made this unpleasant."