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"Overall Very good"

"The staffs are very friendly. They have foreign staffs for western visitors. The hotel is very clean. I like their onsen, clean and quiet."

"Hot tubs are great, room layout is perfect for private hot tub use. Staff was awesome especially bartender Yasuke."

"Absolutely wonderful stay at the hotel. The onsen experience is magical. The buffet is outstanding. The hotel also arranges for taxi service with pickup and drop off at the Shinkansen station, eliminating all stress about transit. I would consider staying here for a little longer next time. "

"Good value for the money! "

"Outstanding service and facilities. The food was amazing and the view was incredible. Will absolutely come back again"

"The whole experience was great, the room was very large and I genuinely enjoyed the calm and relaxed environment. "

"This hotel has the best view for Mt Fuji. We got up 5:30 in the morning and enjoyed the sunrise and Pink Fuji. The best part was that we could enjoy the Mt Fuji from open air hot spring Onsen. It was the breath taking experience."

"The staff was extremely courteous, and the food was excellent. The private villa was very nice, definitely one of the highlights of our trip."