Grand Coteau hotels from HK$504

"Clean rooms "

"We didn't use either!! the rooms we're very clean and nice. The staff was very very nice. We didn't use the laundry are the gym but I'm sure they were nice. Thank you all for alouing us to stay with ya'lls. "

"perfect for a 1 night stay"

"I had to plunge my own toilet. I didn't have enough towels or toilet paper. It smelled like wet dog. I had to turn in my wet towels for new ones. They didn't have extra pillows for my kids."

"It was ok. The staff really is great. The place could use a good updated remodel. Better pillows as well. They were very small square pillows on a king sized bed. Fridge was not cold & the dial was already maxed out. Good location. Truly the only real complaint as a mother alone with small children, there were men sitting on the steps of each floor during our stay all through out the day & night. I don’t know if these men were employees or not, but it had me felling very uneasy my entire stay (4 days/3 nights). If these are employees.. they really should not do this. "

"We were just passing through. Had never stayed at this particular hotel and was pleasantly surprised. The staff was very friendly and the amenities were just what we needed; a buffet dinner with a glass of wine and breakfast in the morning, all inclusive. Again, the staff was so incredibly nice!"

"Yes"

"Dirty room, dusty and poor upkeep. Poor housekeeping service that did not reliably come to clean the room regularly and when they did, it was a poor job. They did not pick-up/change towels left in the tub. Bed-making was a joke and looked disheveled. Room smelled like smoke throughout our stay. Had to have it disinfected three times. Left a message at the front desk to call the manager about the situation and they never returned the call. TV did not work properly and maintenance could not fix it. Restaurant floor had leftover food droppings from the night before at breakfast; they clearly did not vacuum. Shockingly poor stay. Hotel rooms are not in good condition. "

"Great"