Residences in Grand Est

"Very convenient, right opposite train station. We had a superior room but prob didn’t need the sofa bed. Very comfortable sleep, shower, tea/coffee kettle. Modern & clean friendly staff. Used bar once was expensive"

"Everything about this hotel including the location, staff and customer service are excellent. Its my go to place and I book it every time I can when I am in Reims, 5 Stars and more an amazing place to stay."

"The room was great! The staff was wonderful!"

"Guests are not allowed to use the refrigerator; if you want to use it, you have to pay 10 euros. I paid 250 euros per room per night. The minibar is off-limits; if you want to eat anything, you have to pay a 100 euro deposit. Most five-star hotels include this in the room rate. When I asked if they could remove items from the refrigerator so I could store yogurt and medicine, the hotel said they could, but I would have to pay an extra 10 euros. The room was very old. The air conditioning didn't work; I asked the hotel to fix it, but they sent a fan instead. The curtains wouldn't open. When showering, the hot water suddenly turned cold. This is a five-star hotel? It doesn't deserve five stars; two stars would suffice. I feel terrible; it was a really bad experience."

"Yes very good breakfast and location to station and restaurants/bars "

"Charming Hotel and rooms in an excellent location. Staff were super friendly and the buffet was great. "

"Very nice hotel, very clean very friendly staff. The hotel has a great bar with nice desserts for late night cap. The rooms are beautiful and very quiet. Great shower & bath. We didn’t use the spa, it was also little too expensive but we took a peek and it’s quite nice. "

"Rooms are nice but a bit spartan. The gym is very well equipped and the pool and saunas are very nice and inviting. Had drinks at the bar with Bartender Jean who is excellent and made our stay personable and fun. Breakfast buffet was awesome, made it hard to choose from so many delicious items. Had a great time and definitely recommend! Thank you Athena! "

"Friendly staff and well located "