露台/庭院

大章克興萬怡酒店的評價

3 out of 5
大章克興萬怡酒店
765 Horizon Drive, Grand Junction, CO

評價

8.4

很好

10 分評分,優異;1003 則評價中有 543 則" "
8 分評分,不錯;1003 則評價中有 247 則" "
6 分評分,一般;1003 則評價中有 122 則" "
4 分評分,欠佳;1003 則評價中有 52 則" "
2 分評分,很差;1003 則評價中有 39 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Ashley

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Super easy check in process, we were an after midnight check in & if wasn’t difficult at all
於 2024 年 5 月住了 1 晚
SR 於 2024年5月21日的回應
Thank you so much for the great feedback and for staying with us!

6/10 一般

Linda

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The room was a king with a sleeper sofa. When using the sleeper sofa the room is so small you can’t walk from the bed around the sleeper sofa to get to the bathroom. We had to shift the furniture around to get enough space to get through. We have stayed at Bonvoy hotels for years & have never had this problem. Besides, this was probably the most we paid for a 1-night stay. I was very disappointed with our stay.
於 2024 年 4 月住了 1 晚
AGM 於 2024年4月21日的回應
I'm sorry for the space issues you had. We do have rooms with 2 queen beds available for reservations so that no sofa sleeper is needed. We hope we get to host you again. Thank you.

6/10 一般

John

伴侶同遊
不滿:整潔度和住宿狀況
Rooms are dated. Hair on the bathroom floor and in the tub. We didn’t complain as we’re not like that, but what pushes me over the edge is a stupid $10 fee that showed up on my visa for parking our car. Have you ever been to Grand Junction? Pure gouging!
SR 於 2024年4月16日的回應
Thank you for your feedback. We apologize if the parking fee was an inconvenience during your stay. We are among several hotels in this area that charge and we have done so since 2019 and we are the cheapest amongst the Marriott and Hilton hotels in this area. Many hotels, such as ours, choose to charge for parking regardless of location and we do have a very busy lot the majority of the year. We hope the remainder of your stay went well and we hope to host you again in the future!

6/10 一般

Kristen

家人同遊
讚好:整潔度
My hair dryer was broken, called down to front desk three time because they didn’t answer. Finally got ahold of someone who said they would check on if they had an extra and bring it up. I ask them to call me back either way so I wasn’t waiting up all night, never heard back. Pool was also the smallest hotel pool I have ever seen.
於 2024 年 4 月住了 2 晚
SR 於 2024年4月16日的回應
Thank you for your feedback and for staying with us! I am so sorry there was lack of follow up on your guest issue. Our sincere apologies! We sure hope to host you again in the future!

2/10 很差

Juan

家人同遊
I didn’t stay at this hotel, I checked in and bathroom was dirty, it had used toilet paper and it smelled disgusting, it was really noisy, I left the property, didn’t spend 20 minutes there, I need a refund since I didn’t used your property
於 2024 年 4 月住了 2 晚
SR 於 2024年4月16日的回應
Thank you for the feedback. Are you sure this was meant for our property? If so please reach out directly to the hotel so we can review because this is not something we were ever made aware of and if it was we will want more information so we can address it. Thank you!!

6/10 一般

Holly

家人同遊
不滿:職員與服務和設施服務
The receptionist, unfortunately, displayed a less-than-professional demeanor during my visit. Instead of providing a pleasant service, she made me rather uncomfortable in front of numerous others. As someone who reserved two rooms, I anticipated a certain degree of respect and consideration. Find a different place to stay.
於 2024 年 4 月住了 1 晚
SR 於 2024年4月16日的回應
Thank you so much for the feedback! Great service is one of our top priorities and I am so sorry that we didn't meet expectations with your stay. I will be sure to share your feedback with the staff. We hope to host you again!

2/10 很差

Holly

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The property certainly reflected its advanced age and, regrettably, the bedding resulted in an unpleasant skin reaction. I also came across a staff member whose manners were less than appropriate. Unfortunately, it fell short of the standards I usually associate with the Marriott brand. I would suggest reconsidering your options and looking for alternative accommodations.
於 2024 年 4 月住了 1 晚
AGM 於 2024年4月14日的回應
I'm sorry you didn't have the stay you expected. We hope you give us another chance to make your stay with us an excellent one.

10/10 優異

Scott

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We didn’t arrive until 1:40 AM but they were courteous and helpful
於 2024 年 4 月住了 1 晚
AGM 於 2024年4月14日的回應
Thank you for your great review! I'm happy to hear that our staff was so helpful

4/10 欠佳

Lisa

不滿:整潔度和住宿狀況
於 2024 年 4 月住了 3 晚
AGM 於 2024年4月6日的回應
I am sorry your stay wasn't as great as we hope for. Please let us know how we can improve for future stays.

2/10 很差

Ronald

不滿:整潔度、職員與服務和住宿狀況
Broken
於 2024 年 4 月住了 1 晚
AGM 於 2024年4月3日的回應
I'm sorry you did not have a stay worth a rating of 5 out of 5. May I ask what we can do to improve guest stays?

10/10 優異

Briana

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly. Clean rooms
於 2024 年 3 月住了 2 晚
AGM 於 2024年4月3日的回應
Thank you for your great rating! We hope to host you again next time you are in Grand Junction.

10/10 優異

Kyle (Dallas)

於 2024 年 3 月住了 1 晚
AGM 於 2024年4月21日的回應
Thank you for your great rating! We hope to host you again in the future

10/10 優異

Nancy

Clean rooms polite staff. Big towels
於 2024 年 3 月住了 2 晚
AGM 於 2024年4月3日的回應
Thank you for your great rating! We hope to host you again next time you are in Grand Junction.

4/10 欠佳

Bill

家人同遊
不滿:職員與服務、設施服務和住宿狀況
Chintzy. $10 to park a car.Don't most people checking into a hotel in Grand Junction arrive by car? Just a hidden nuisance fee. Two people-two coffee 'pods'-one regular, one de-caf. Complementary hot water available in the lobby. Come on!!
於 2024 年 3 月住了 1 晚
SR 於 2024年3月27日的回應
Thank you for your feedback and for staying with us! We apologize if the parking fee was an inconvenience during your stay. It is listed on our website and it is included in confirmation email details upon booking, we are so sorry if it was not clear. All major branded hotels in our market charge for parking and we are actually the cheapest. We have unlimited complimentary coffee in all guest rooms and we are happy to provide more as needed but we are not allowed to have complimentary coffee in our lobby due to our Starbucks license in our restaurant. We hope to see you again soon!

8/10 不錯

Linda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We take issue with the $10 parking. It was a hidden cost and unnecessary.
於 2024 年 3 月住了 1 晚
SR 於 2024年3月27日的回應
Thank you for your feedback and for staying with us! We apologize if the parking fee was an inconvenience during your stay. It is listed on our website, all third party websites, and it is included in confirmation email details upon booking, we are so sorry if it was not clear. All major branded hotels in our market charge for parking and we are actually the cheapest. We hope to see you again soon!

10/10 優異

Justin

於 2024 年 3 月住了 1 晚
AGM 於 2024年3月29日的回應
Thank you for your excellent rating! We hope to host you again on your next travels to Grand Junction.

10/10 優異

Trevor

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
SR 於 2024年3月27日的回應
Thank you for the great 5 star review!

6/10 一般

Justin

不滿:職員與服務
於 2024 年 3 月住了 1 晚
SR 於 2024年3月27日的回應
Thank you so much for the review! We hope to host you again!

10/10 優異

Maricela

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Great clean location
於 2024 年 3 月住了 1 晚
AGM 於 2024年3月17日的回應
Thank you for your excellent rating! We hope to host you again on your next stay in Grand Junction.

6/10 一般

Fang

讚好:職員與服務
不滿:住宿狀況
The king size mattress is too soft. It hurting the back.
於 2024 年 3 月住了 1 晚
AGM 於 2024年3月20日的回應
We are sorry that your stay wasn't better. We do have new beds arriving soon so on your next stay to Grand Junction, we hope to exceed your expectations and provide a better stay for you.

6/10 一般

Brendan

讚好:職員與服務
不滿:整潔度
於 2024 年 3 月住了 1 晚
AGM 於 2024年3月13日的回應
Thank you for your review. May I ask why you gave us a 3?

10/10 優異

Mark

讚好:整潔度、職員與服務和住宿狀況
The Bar and Bistro were convienent and tasty
於 2024 年 2 月住了 1 晚
AGM 於 2024年3月3日的回應
Thank you for the 5 out of 5 rating! We hope to serve you again.

10/10 優異

David

於 2024 年 3 月住了 1 晚
AGM 於 2024年3月23日的回應
Thank you for the great review! We hope to host you again in the future!!

10/10 優異

James

讚好:住宿狀況
Nice
於 2024 年 2 月住了 1 晚
AGM 於 2024年3月1日的回應
Thank you so much for your 5 out of 5 review! We hope to host you again in the near future!

10/10 優異

Keith

多人同遊
Wonderful Bistro!
於 2024 年 2 月住了 1 晚
AGM 於 2024年2月25日的回應
Awesome! We appreciate the 5 stars!

10/10 優異

Candi

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
There is a bistro in lobby that serves sandwiches, hamburgers,and an assortment or food. It’s nice not having to drive to get a bite to eat. Staff is very nice.
於 2024 年 2 月住了 1 晚
AGM 於 2024年2月25日的回應
Thank you for the great 5 star review! Glad our food, hotel, and staff made your stay.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
SR 於 2024年2月20日的回應
Thank you so much for the great review!

10/10 優異

Joe

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
SR 於 2024年2月20日的回應
Awesome! So glad you enjoyed your stay!

6/10 一般

Christy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
SR 於 2024年2月20日的回應
Thank you for staying with us! We hope to host again soon!

10/10 優異

Alberto

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy check in. Friendly staff
於 2024 年 2 月住了 1 晚
SR 於 2024年2月20日的回應
Thank you so much for the review and feedback! We appreciate it!

10/10 優異

Amber

親子同遊
讚好:整潔度和設施服務
Nice hotel clean and friendly staff
於 2024 年 1 月住了 1 晚
SR 於 2024年2月5日的回應
Thank you so much for the feedback! We hope to host you again!

10/10 優異

Sybil (Russell)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great rooms. Quiet. No issues
於 2024 年 1 月住了 1 晚
SR 於 2024年2月5日的回應
Awesome! We appreciate the 5 stars!

10/10 優異

Greg

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I really enjoyed my stay. I stayed as part of the Rotary Youth Exchange weekend. The facility seems to be a great fit for the event. The location of my room, #102 would have been perfect during the week because I exercise every week day and it was very reasonably close to the workout room with a sound separation door between them
於 2024 年 1 月住了 2 晚
SR 於 2024年2月5日的回應
Thank you so much for your review and feedback! We are so glad you enjoyed the hotel. We love hosting your group each year!!

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Find somewhere else.
Charged for parking. TV was old and remote barely working. No guide on the TV. No smart TV or USB plug ins. Room was 87 degrees and thermostat would not work. Had to manually set the wall heater. Finally opened the window. Fire alarm went off in the middle of the night. 11 degrees outside. No management present. No nothing.
於 2024 年 1 月住了 1 晚
SR 於 2024年2月5日的回應
Thank you so much for the feedback! We are sorry the stay didn’t go better. Luckily a lot of the things you mentioned are actually in the works but we apologize we didn't have them during your stay. Also our sincere apologies for the alarm issue. We had a pipe freeze and management came in as quickly as possible to try to resolve the issue but we understand it was a disturbance during your visit. We hope to have another opportunity to host you again in the future!

8/10 不錯

Andrew

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
SR 於 2024年2月5日的回應
Thank you so much for staying with us and for your review and feedback!

10/10 優異

Helena K

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
SR 於 2024年2月5日的回應
Awesome! We appreciate the 5 stars!

10/10 優異

Misty

讚好:整潔度、職員與服務和住宿狀況
.
於 2024 年 1 月住了 1 晚
SR 於 2024年2月5日的回應
Thank you for the great 5 star review!

10/10 優異

Wren (Glenwood Springs)

讚好:整潔度和職員與服務
不滿:住宿狀況
於 2024 年 1 月住了 1 晚
SR 於 2024年2月5日的回應
Thank you for the great 5 star review!

10/10 優異

Michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
SR 於 2024年2月5日的回應
Thank you so much for your review!

10/10 優異

Mauro

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
SR 於 2024年2月5日的回應
Thank you for the great 5 star review!

10/10 優異

Michael

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property and Rocky was fantastic at the counter.
於 2023 年 12 月住了 1 晚
SR 於 2024年2月5日的回應
Thank you so much for the feedback! We hope to host you again!

10/10 優異

Susan

親子同遊
讚好:整潔度和設施服務
Clean, friendly , convenient
於 2023 年 12 月住了 1 晚
SR 於 2024年2月5日的回應
Thank you so much for your review and feedback! So happy you found us clean and friendly!!

10/10 優異

Susan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Definitely will stay again! Great staff, clean, great pool!
於 2023 年 12 月住了 1 晚
SR 於 2024年2月5日的回應
Thank you so much for the feedback! We hope to host you again!

10/10 優異

marci

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Just right
Loved that parking fee was waived. Had holiday treats out. Had a wrapping paper station. Friendly and quick check in.
於 2023 年 12 月住了 2 晚
SR 於 2024年2月5日的回應
So happy we got to host you over the holidays! Thank you for the great feedback!

10/10 優異

Shannon

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
SR 於 2024年2月5日的回應
Thank you so much for your review!

10/10 優異

David

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
SR 於 2023年11月30日的回應
So glad you enjoyed the hotel and your stay!

10/10 優異

Jere

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
SR 於 2023年11月30日的回應
Awesome!! Thanks for the 10 out of 10!

10/10 優異

Kenneth

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
SR 於 2023年11月30日的回應
Thank you so much for the wonderful review!!

10/10 優異

Sean

商務旅客
讚好:整潔度、職員與服務和住宿狀況
great place to stay in grand junction
於 2023 年 10 月住了 3 晚
SR 於 2023年11月7日的回應
Awesome thank you so much! Appreciate the 5 stars!

10/10 優異

James

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet and Convenient
於 2023 年 10 月住了 1 晚
SR 於 2023年11月7日的回應
Thank you for the great 5 star review! So glad you found us quiet and convenient for your stay!