Dear Guest,
Thank you for the great star rating, we are glad you enjoyed your stay and look forward to your next one.
Thank you,
Quality Inn & Suites
10/10 優異
Deborah
伴侶同遊, 多人同遊
2024年5月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The suite was large and had two tvs and a well stocked kitchen. Pool area was very nice.
Deborah
於 2024 年 5 月住了 1 晚
Melanie Dick 於 2024年5月22日的回應
Dear Deborah,We would like to thank you for taking the time to complete a review about your recent stay. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.We are so happy that you enjoyed the pool!! Thank you so much for your business and we look forward to seeing you in the future.
10/10 優異
Krystal
家人同遊
2024年5月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were excellent. Love staying here.
Krystal
於 2024 年 5 月住了 1 晚
Melanie Dick 於 2024年5月13日的回應
Good afternoon,Thank you for taking the time to fill out a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn & Suites and the services we provide for all of our valued guests. We are so glad you enjoyed your stay!!We look forward to providing you with wonderful accommodations and experiences each time you are in town.
10/10 優異
Gerald
家人同遊, 寵物同遊
2024年5月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very pleasant stay, no complaints, had pet room with seperate door to an enclosed dog area, will come back to this Hotel
Gerald
於 2024 年 5 月住了 2 晚
Melanie Dick 於 2024年5月22日的回應
Dear Gerald,We would like to thank you for taking the time to complete a review about your recent stay. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.We are so glad that you and your fur babies enjoyed your stay! Thank you so much for your business and we look forward to seeing you in the future.
8/10 不錯
Dilpreet
2024年4月16日
讚好:整潔度、職員與服務和住宿狀況
Dilpreet
於 2024 年 4 月住了 3 晚
Melanie Dick 於 2024年4月22日的回應
We would like to thank you for taking the time to complete a review. Feedback from our guests is very important to us, and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Melanie DickGeneral ManagerQuality Inn & Suites
8/10 不錯
Stella
寵物同遊
2024年4月10日
讚好:整潔度和職員與服務
Comfortable and clean if a little worn around the edges
Stella
於 2024 年 4 月住了 1 晚
Melanie Dick 於 2024年4月11日的回應
Dear Kathy, We would like to thank you for taking the time to leave a review. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Melanie DickGeneral ManagerQuality Inn & Suites
10/10 優異
Jonathan
親子同遊
2024年3月3日
Pool was great and breakfast service was also good.
Jonathan
於 2024 年 3 月住了 1 晚
GM 於 2024年3月4日的回應
Dear Jonathan,Thank you for taking the time to provide us with feedback on your recent stay with us, we are so glad to hear you enjoyed the pool and breakfast. We will share your wonderful comments with our team and hope to see you on your next visit.Kind Regards,Quality Inn & Suites Team
8/10 不錯
JAMES
2024年2月28日
讚好:職員與服務
不滿:住宿狀況
JAMES
於 2024 年 2 月住了 1 晚
GM 於 2024年3月4日的回應
Dear James,We appreciate you taking the time to provide a rating on your stay with us, we are happy that it was an enjoyable one. Looking forward to seeing you again.Kind Regards,Quality Inn & Suites Team
10/10 優異
April (Manning)
家人同遊
2024年2月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really nice! Bed sheets were so soft!
April
於 2024 年 2 月住了 1 晚
Melanie Dick. 於 2024年2月26日的回應
Dear April, Thank you for taking the time to complete an online review. We hope to welcome you back soon!Sincerely, Melanie Dick, Quality Inn & Suites
4/10 欠佳
Andrea
2024年2月24日
不滿:整潔度、職員與服務和住宿狀況
I'm frustrated with hotels that can't even make a bed if you are staying for more than 1 night unless you request. You can come make some beds and check towels without having to change sheets.
Andrea
於 2024 年 2 月住了 3 晚
Melanie Dick. 於 2024年2月26日的回應
Dear Andrea, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our room service. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Melanie Dick, Quality Inn & Suites
6/10 一般
Patty
家人同遊
2024年2月22日
讚好:住宿狀況和客房舒適度
不滿:職員與服務
Patty
於 2024 年 2 月住了 1 晚
GM 於 2024年2月23日的回應
Dear Patty,Thank you for taking the time to provide us with a rating on your stay with us. We hope to see you again on a future visit.Kind Regards,Quality Inn & Suites Team
6/10 一般
Kimberly
家人同遊
2024年2月20日
讚好:職員與服務和設施服務
Don’t book a room with a pullout if you plan on having someone need to sleep on it. The pull out was not in good condition at all. We ended putting the mattress on the floor. Still not able to be slept on. The staff tried to help but the best they could do was offer two duvets to be put on the mattress to make a mattress pad.
The room was rundown.
Kimberly
於 2024 年 2 月住了 3 晚
GM 於 2024年2月21日的回應
Dear Kimberly,Thank you for taking the time to provide us with a feedback on your stay with us, we are sorry to hear that we failed to meet your expectations and we will take this feedback to help us improve . We look forward to seeing you again so we can redeem ourselves.Kind Regards,Quality Inn & Suites Team
4/10 欠佳
Serena
2024年2月18日
Serena
於 2024 年 2 月住了 1 晚
GM 於 2024年2月21日的回應
Dear Serena,Thank you for taking the time to provide us with a rating on your stay with us, we are sorry to see that you did not enjoy it. We hope that you will give us another try on your next visit.Kind Regards,Quality Inn & Suites Team
8/10 不錯
Corina
家人同遊
2024年2月18日
Rooms were fairly clean. Beds were comfortable. The breakfast wasn’t great. I would say it was average. Staff was very friendly at check in.
Corina
於 2024 年 2 月住了 1 晚
GM 於 2024年2月21日的回應
Dear Corina,Thank you for taking the time to provide us with a rating on your stay with us, we are happy that you enjoyed it. We apologize that the breakfast did not exceed your expectations and if you have suggestions on how we could improve it we would love to hear them. We look forward to seeing you again on your next visit.Kind Regards,Quality Inn & Suites Team
8/10 不錯
Dilpreet
2024年2月3日
Dilpreet
於 2024 年 1 月住了 3 晚
Melanie Dick 於 2024年4月11日的回應
Dear Dilpreet, We would like to thank you for taking the time to leave a review. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Melanie DickGeneral ManagerQuality Inn & Suites
8/10 不錯
Nigretta
家人同遊
2024年1月14日
讚好:整潔度、職員與服務和設施服務
Nigretta
於 2024 年 1 月住了 1 晚
GM 於 2024年1月15日的回應
Dear Nigretta,Thank you for the wonderful rating! We are happy to hear you enjoyed your stay and we hope to see you again on your next visit.Kind Regards,Quality Inn & Suites Team
8/10 不錯
Dilpreet
2024年1月10日
Dilpreet
GM 於 2024年1月11日的回應
Dear Dilpreet,Thank you for the great rating, we are happy that you enjoyed your stay with us. See you again!Kind Regards,Quality Inn & Suites Team
10/10 優異
Tara
家人同遊
2024年1月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
Very clean, comfy beds/pillows. Nice breakfast and friendly staff.
Tara
於 2024 年 1 月住了 2 晚
GM 於 2024年1月11日的回應
Dear Tara,Thank you for taking the time to provide us with feedback on your stay with us, we will share your wonderful comments with our team. We look forward to seeing you again on a future visit to our area.Kind Regards,Quality Inn & Suites Team
6/10 一般
真實旅客
2024年1月4日
不滿:職員與服務
The check in attendant was upset at me for not having a credit card, which is why I prepaid online. He would barely make eye contact with me. Asked if any of my kids had a credit card he could charge. If that’s a problem it shouldn’t be an option for paying online.
真實旅客
於 2024 年 1 月住了 1 晚
GM 於 2024年1月11日的回應
Dear Guest,We are sorry to hear that we failed to meet your expectations, we will be looking into this and speaking with the front desk on how they could of handled the situation better. We hope you will give us another try on your next visit. Again we apologize.Kind Regards,Quality Inn & Suites Team
10/10 優異
JENNINE
2023年12月26日
讚好:整潔度、職員與服務和住宿狀況
JENNINE
於 2023 年 12 月住了 1 晚
Sam 於 2023年12月31日的回應
Dear Jennine,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Sam K. ArachchigeGeneral ManagerQuality Inn & Suites
8/10 不錯
Jimmy
多人同遊
2023年12月22日
讚好:整潔度、職員與服務和客房舒適度
Friends trip
It was a good trip, weather was good except for the morning was chilly. The bed are the most comfiest beds I have ever had in a hotel. Would definitely stay there again
Jimmy
於 2023 年 12 月住了 1 晚
Sam 於 2023年12月25日的回應
Dear Jimmy, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn & Suites and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Sam K. ArachchigeGeneral ManagerQuality Inn & Suites
10/10 優異
Tara
2023年12月11日
Tara
於 2023 年 12 月住了 1 晚
Sam 於 2023年12月12日的回應
Good Afternoon Tara, Thank you for taking time to share your recent stay experience. We look forward to welcome you back. Best Regards, Sam K. Arachchige
4/10 欠佳
Kristine
伴侶同遊
2023年12月5日
不滿:整潔度、設施服務和住宿狀況
Dated room needs a reno…stained carpet, cat scratched furniture, water damaged bathroom door, shower curtain too short and doesn’t keep water in, old bedding, plastic cups, glade plug-ins on the wall.
Kristine
於 2023 年 12 月住了 2 晚
Sam 於 2023年12月12日的回應
Good Afternoon Kristina, Thank you for sharing your recent stay experience. your feedback is very important to us in order to improve Hotel Serivce and standards, Rest assure that I will be sharing with our Housekeeping and Maintenance team. We look forward to welcome you back. Best Regards, Sam K. Arachchige
10/10 優異
Mellissa
家人同遊, 多人同遊
2023年11月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome place to stay for my family and I. Our favourite parts were the breakfast and the pool and hot tub. Will book again in the future
Mellissa
於 2023 年 11 月住了 1 晚
Sam 於 2023年12月5日的回應
Dear Mellissa, Thank you for taking time to write a nice review. We look forward to welcome you back. Kind Regards, Sam
6/10 一般
Aurang
2023年10月27日
讚好:職員與服務
不滿:整潔度
Aurang
Sam 於 2023年11月21日的回應
Good Morning Aurang, Thank you for taking time to submitting the review. Look forward to welcome you back. Best Regards,
10/10 優異
Mary
家人同遊, 親子同遊
2023年10月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay
Mary
於 2023 年 10 月住了 2 晚
Sam 於 2023年10月16日的回應
Good Morning Mary, Thank you for taking time to write a nice review. We look forward to welcome you back. Best Regards,Sam
8/10 不錯
Rob
家人同遊
2023年10月14日
讚好:職員與服務、設施服務和住宿狀況
Liked the kitchenette. Very convenient when traveling with dietary concerns. A real nice feature for multiple night stays.
Rob
於 2023 年 9 月住了 2 晚
Sam 於 2023年10月16日的回應
Good Morning Rob, Thank you for taking time to write a nice review. We look forward to welcome you back. Best Regards,Sam
8/10 不錯
Terry (Sherwood Park)
2023年10月1日
讚好:職員與服務和住宿狀況
Terry
於 2023 年 9 月住了 1 晚
Sam 於 2023年10月2日的回應
Good Morning Terry, Thank you taking time to submit the review. We look forward to welcome you back. Thank you, Sam
10/10 優異
David
家人同遊
2023年8月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed my stay
David
於 2023 年 8 月住了 1 晚
Sam 於 2023年8月29日的回應
Hi David, Thank you for taking time to write the review. We look forward to welcome you back. Best Regards, Sam
8/10 不錯
Kim
2023年8月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel
We booked a suite and it was clean and spacious. The pool was nice and had a great slide for the kids. Overall, we would stay there again.
Kim
於 2023 年 8 月住了 1 晚
Sam 於 2023年8月29日的回應
Good day Kim, Thank you for taking time to write a review in regards to your recent stay. We are glad that you had great time. We look forward to welcome you back. Best Regards, Sam
10/10 優異
Rachelle
2023年8月28日
Rachelle
於 2023 年 8 月住了 2 晚
GM 於 2023年9月22日的回應
Dear Rachelle,Thank you for the fantastic rating, we are thrilled to hear you enjoyed your stay and hope to see you again soon.Kind regards,Quality Inn & Suites Team
10/10 優異
Jean-Marie
2023年8月20日
讚好:整潔度、職員與服務和住宿狀況
Jean-Marie
於 2023 年 8 月住了 1 晚
GM 於 2023年8月22日的回應
Dear Jean-Marie,Thank you for taking the time to provide us with a rating on your stay. We are glad you enjoyed it and we hope to see you again.Kind Regards,Quality Inn & Suites Team
10/10 優異
Dan
2023年8月18日
讚好:整潔度、職員與服務和住宿狀況
Good clean rooms. Beds were very comfortable. Friendly service.
Dan
於 2023 年 8 月住了 1 晚
Sam 於 2023年8月18日的回應
Good morning Dan, Thank you for taking time to submit the review. We look forward to welcome you back. Best Regards, Sam
10/10 優異
Glenn
2023年8月4日
Glenn
於 2023 年 8 月住了 1 晚
Sam 於 2023年8月29日的回應
Good day Glenn, Thank you for taking time to write a review. We hope that you enjoyed your stay. Look forward to welcome you back. Kind Regards, Sam
10/10 優異
Roderick
2023年7月7日
Roderick
於 2023 年 7 月住了 1 晚
Sam 於 2023年7月10日的回應
Dear Roderick, Thank you for taking to write a review in recent stay with us. Look forward to welcome you.Best Regards,Sam
10/10 優異
Erin
2023年7月3日
讚好:整潔度、職員與服務和住宿狀況
Erin
於 2023 年 6 月住了 2 晚
Sam 於 2023年7月5日的回應
Good afternoon Erin, Thank you for taking time to write a review in your recent stay. We look forward to welcome you back. Best Regards, Sam
8/10 不錯
James
2023年6月30日
讚好:整潔度和住宿狀況
James
於 2023 年 6 月住了 2 晚
Sam 於 2023年7月5日的回應
Good afternoon James, Thank you for taking time to write a review in your recent stay. We look forward to welcome you back. Best Regards, Sam
10/10 優異
真實旅客
家人同遊
2023年6月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 6 月住了 1 晚
Sam 於 2023年6月16日的回應
Good morning, Thank you for taking time to submit a review. Look forward to welcome you back.Thank you,Sam
10/10 優異
Sarah
親子同遊
2023年5月19日
讚好:整潔度、職員與服務和住宿狀況
The beds need proper fittes sheets
Sarah
於 2023 年 5 月住了 3 晚
Sam 於 2023年5月19日的回應
Good Afternoon Sarah, Thank you for taking to write a review on your recent stay, we look forward to welcome you back. Best Regards,Sam
8/10 不錯
Leigh
2023年4月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Leigh
於 2023 年 4 月住了 1 晚
GM 於 2023年5月16日的回應
Thank you for the great rating, we hope to see you again on your next visit.
10/10 優異
Francisco (St Michael)
2023年4月25日
讚好:整潔度、職員與服務和住宿狀況
Good stay
Francisco
於 2023 年 4 月住了 1 晚
GM 於 2023年5月16日的回應
Thank you for the great rating, we hope to see you again on your next visit.
10/10 優異
Payne
家人同遊
2023年4月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel and good breakfast
Was a great hotel room two queen beds and also a pullout bed was lots of space
Payne
於 2022 年 11 月住了 1 晚
Sam 於 2023年4月18日的回應
Good morning Payne, Thank you for taking to write the review. Look forward to welcome you back.Best Regards,Sam
10/10 優異
Sharon
親子同遊
2023年3月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our room had 3 beds and they were so comfy; pillows were not the greatest but still okay. Our toilet broke during our stay, and they sent someone right away to fix which was great (flush handle broke inside tank) other than that - I will definitely stay here again.
Sharon
於 2023 年 3 月住了 2 晚
Sam 於 2023年3月14日的回應
Dear Sharon, Thank you for taking time to write the review in your recent stay. Look forward to welcome you back. Best Regards,Sam K. Arachchige
8/10 不錯
Darrell
2023年3月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Darrell
於 2023 年 3 月住了 2 晚
Sam 於 2023年4月18日的回應
Good morning Darrell,Thank you for taking time to write the review. Have a great day.Sam
8/10 不錯
Syed
親子同遊
2023年2月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Always my go to Hotel when I'm in GP
Syed
於 2023 年 2 月住了 2 晚
Sam 於 2023年2月24日的回應
Dear Troy,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Sam K. ArachchigeGeneral ManagerQuality Inn and Suites Grande Prairie
8/10 不錯
Barb
家人同遊
2023年2月17日
讚好:整潔度、職員與服務和設施服務
Very friendly staff and great service. Our room did not have a very big bathroom which was a bit uncomfortable and the toilet broke. But all in all was a nice stay.
Barb
於 2023 年 2 月住了 1 晚
Sam 於 2023年2月20日的回應
Dear Doug,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Sam K. ArachchigeGeneral ManagerQuality Inn and Suites Grande Prairie
10/10 優異
Crista
親子同遊
2023年1月30日
讚好:整潔度、職員與服務和住宿狀況
The staff were all so friendly and helpful. From the front desk, cleaning staff, breakfast staff, as well as the maintenance. The 3 bed option was perfect for our needs. The room was clean and quiet. The breakfast was wonderful, including hot bacon and eggs, multiple waffle makers and was constantly stocked.
Crista
於 2023 年 1 月住了 1 晚
Sam 於 2023年2月20日的回應
Dear Crista,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Sam K. ArachchigeGeneral ManagerQuality Inn and Suites Grande Prairie
10/10 優異
Krystal
家人同遊, 親子同遊
2023年1月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Always a great stay!
Krystal
於 2023 年 1 月住了 1 晚
Sam 於 2023年1月31日的回應
Dear Krystal,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Sam k. ArachchigeGeneral ManagerQuality Inn & Suites
8/10 不錯
Josh
2023年1月18日
Josh
於 2023 年 1 月住了 1 晚
Sam 於 2023年3月7日的回應
Hello Josh, Thank you for taking time to comlete the survey. Look forward to welcome you back!!Best Regards,Sam
2/10 很差
darlene
家人同遊
2022年12月27日
讚好:設施服務
不滿:職員與服務
No proper breakfast the dsy after xmss. Even ghough wecwerd told it would inly be xmas. Day thst there would be no hot breakfast and even on xmas. All that was tgere was 2 yogurts, a few bagels and 3 mufgins for the whole hotel. It used to b a good place but it has new owners and its garbage dump now ill never go back and i heard others say the same thing. There was pet food on the floor in our room, looks like its bever been cleaned propetly in there in a year.
darlene
Sam 於 2022年12月27日的回應
Dear Darlene, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Sam K. Arachchige General ManagerQuality Inn & Suites