Caesars Entertainment Great Basin hotels

"I am so glad I booked J Resort. I chose it because of the reviews, cost, and wanting to see the Burning Man art lit up at night. The property is under a major renovation, so I gave the property rating 4 stars for this reason. I didn’t see outside signage to direct me to the Casino entrance for hotel registration, so my driver did circle a few times. The hotel inside was clean, updated and had good signage inside. Registration was a breeze with absolutely no wait and 2 helpful staff members waiting at the desk. I stayed in the Aspen tower and my room was immaculate with all room amenities in perfect condition. Heat adjusted quickly, in room coffee, there was a hard copy of TV channels and a guide button on remote to see the schedule. I was able to go out at night to see some of the art. I think that I may have missed some - perhaps a paper form at the desk to show the street layout and where pieces are would be of benefit. As a woman out alone I didn’t want to have my eyes attached to my phone and I didn’t want to search all the streets with mixed lighting. I was pleasantly surprised that the resort did include airport shuttle (available seasonally I believe). The real MVP was a man named Jessie who was at the Bell desk the night I checked in to answer my questions (one question he needed to follow up with me about and did so quickly by phone as promised). He also was the morning driver for the airport and was a complete delight. I will definitely stay here again!"

"+Daily room service was great!"

"Booked our stay for event at Convention Center, which was so convenient. All the restaurants were great and all staff was very helpful. Would stay again!"

"Had to change rooms due to adjoining visitor Boise, but was accommodated quickly to new spot and very quiet. So all good."

"The spa could use improving as the jacuzzi is outside next to the pool separated by a fake vegetation panel and the noise of the pool makes it like you are sharing the jacuzzi with kids. Everything else was great"

"Great location to downtown, and Delta Center. Staff was great, the room was clean and remodeled. I would stay again."

"Everything was excellent 👌 "

"Very nice hotel, clean rooms, good food and pleasant staff. "

"staff was very accommodating. Room was very clean. Great shower"