Summit Hotels & Resorts Great Basin hotels

"Food in room was delicious and delivered timely. Room was clean. Wish there were more elevators for the number of guests."

"Very nice staff at front desk. Easy check in accommodating as we needed to upgrade our room and was ready for our early check in as we needed for a family event that afternoon. "

"Nice place to stay , but hot tub was a little dirty. "

"Very clean staff very friendly"

"Amazing property. Staff was so friendly. Loved all the food options. Airport shuttle was amazing bonus for us. Free ride to and from the airport. Played slots all weekend and we were hitting bonuses alot. High limit room is huge. Loved our first time there. We will be back. "

"Great staff"

"I paid for an upgrade and when I got to my room there was furniture missing. The table-desk. There was an office chair but no table. I called front desk and got a desk later that day. Amenities such as coffee and water are not replenished daily. Even after I requested. Check in was typical GSR. Long line going to the front entrance door. Understaffed check in . I love this hotel and Reno. Been coming here for forty years. Just how it is here."

"Nice airport shuttle service"

"Room was clean and staff were friendly and efficient "