The staff took amazing care of us the whole time, they upgraded us to a house right on the water, the food was the best we have had at any of the stays on this trip and we cannot recommend you going here more! Thank you ALL you were so good to us <3 See you next year!
Joshua
於 2024 年 5 月住了 4 晚
10/10 優異
Meg
伴侶同遊
2024年4月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
What a lovely break - we haven’t been on holiday in over 4 years.. this was the perfect one back! It was super relaxing, the all inclusive food was always interesting and had a large range to choose from. The staff (especially in the restaurant) where wonderful I believe his name was Sofkolis (apologies if wrong) was a star, he already knew what drinks we wanted as we were arriving. A lovely place for a relaxing break!
Meg
於 2024 年 4 月住了 6 晚
4/10 欠佳
Irene
家人同遊
2024年4月16日
讚好:整潔度
不滿:職員與服務
The checkin was terrible due to a discrepancy between the booking with Expedia and the resort. Expedia was quick to provide info to the resort but the resort wouldn’t accept the information. We spent 2 hours at the checkin counter and asked to have a room and then I continued to work on getting a resolution, which didn’t happen until the next day. Gianni’s at the front desk was terrible, rude and disrespectful! However the other staff were very friendly at the buffet restaurant and at the bar pool. Mario at the bar was excellent! The room was very clean. Thongs were not fully open and so the a la cart restaurant was not available for us to book during our 3 night stay, there were no shows or theme restaurant available. The beach is beautiful, you can walk for miles in both directions but it was difficult to find a chair that wasn’t dirty, lots of bird poop. The buffet restaurant food was great but they have set hours for breakfast, lunch and dinner, so food is not available 24/7 as an all inclusive, I am used to having that service. We played mini putt golf and it was fun even though it is in rough shape. Ball went into the hole and never came out so we had to go and ask for another ball! We went out to a Thalassina Aura restaurant across the street and they had live entertainment and was a lot of fun! Crete is a beautiful island and would highly recommend!
Irene
於 2024 年 4 月住了 3 晚
10/10 優異
Kalle
2024年3月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kalle
於 2023 年 11 月住了 9 晚
10/10 優異
Nadine
2023年11月22日
Nadine
於 2023 年 10 月住了 6 晚
10/10 優異
Frederik Gerardus Maria van der
2023年11月8日
讚好:整潔度、職員與服務和住宿狀況
Alles was goed
Frederik Gerardus Maria van der
於 2023 年 10 月住了 9 晚
10/10 優異
Vivien
2023年10月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Vivien
於 2023 年 10 月住了 2 晚
10/10 優異
ANNE-SOPHIE MARIE
2023年10月25日
讚好:整潔度、職員與服務和住宿狀況
I spent incredible time in Civitel Hotel which is absolutely fantastic, nothing is missing there ...
I would like to especially thanks John at the reception, and the amazing staff who had been so gentle and considerate with me ....
What a surprise when they brought me a birthday cake that i was not expected .... And cherry on the cake , the upgrated me in a wonderful room .....
So don't hesitate to book at this hotel , you won't be desappointed
Thanks all, and see you soon <3
ANNE-SOPHIE MARIE
於 2023 年 10 月住了 4 晚
10/10 優異
Silvia
親子同遊
2023年10月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ho soggiornato in questa struttura a metà ottobre con mio marito e mio figlio.
Siamo rimasti estremamente soddisfatti da tutto.
Ottimo cibo ed in grandi quantità, personale cortese e disponibile, struttura recentemente ristrutturata e tenuta in modo impeccabile.
Camera molto spaziosa ed insonorizzata.
Posizione che ti consente comodamente di raggiungere qualsiasi posto.
Nulla da dire, lo consigliamo assolutamente!