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萬豪海波因特萬怡酒店的評價

3 out of 5
萬豪海波因特萬怡酒店
1000 Mall Loop, High Point, NC

評價

9.0

卓越

10 分評分，優異；458 則評價中有 298 則" "
8 分評分，不錯；458 則評價中有 120 則" "
6 分評分，一般；458 則評價中有 17 則" "
4 分評分，欠佳；458 則評價中有 11 則" "
2 分評分，很差；458 則評價中有 12 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

4/10 欠佳

Ray

讚好：整潔度
不滿：職員與服務
The property locked me out as I arrived after midnight due to my partner's workday.
於 2024 年 4 月住了 1 晚

2/10 很差

Nicole

不滿：整潔度和住宿狀況
There was no running water and there were reports of bed bugs. We had to find a new place to stay late at night. Will not be going back to this hotel ever.
於 2024 年 4 月住了 1 晚
Amoy 於 2024年4月4日的回應
Nicole,We appreciate your feedback on your experience. We regret that you did not have a good time at our property. The water was a temporary setback that we have corrected. We appreciate your understanding at this time. Have a great day.

6/10 一般

Jodi

於 2024 年 3 月住了 1 晚
Amoy 於 2024年4月4日的回應
Jodi,We appreciate your feedback on your recent stay with us. We regret that you did not have a great experience. We hope that next time you are in this area we have the opportunity to make it right for you. Have a nice day.

8/10 不錯

Austin

多人同遊
讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 3 月住了 1 晚
Amoy 於 2024年3月27日的回應
Thank you for your recent stay with us. We are happy that you had a great time and our staff was accommodating to your needs. Please come back and see us soon.

2/10 很差

Alan

不滿：整潔度和住宿狀況
No better than a Motel Six, so save your money. Toilet in room did not work. Stale odor in building. Shower tile was dirty. Never again!!!!!
於 2024 年 3 月住了 1 晚
Amoy 於 2024年3月27日的回應
Thank you for your recent stay with us. We appreciate that you brought the challenges that you faced during your stay to our attention so that we can take care of them for our next guest. We hope to see you again when you are in this area.

10/10 優異

Sharon

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Amoy 於 2024年3月27日的回應
Thank you for your recent stay with us. We are happy that you had a great time and our staff was accommodating to your needs. Please come back and see us soon.

10/10 優異

Catherine (Gatlinburg)

家人同遊, 商務旅客
Nice
於 2024 年 2 月住了 2 晚
Amoy 於 2024年3月27日的回應
Thank you for your recent stay with us. We are happy that you had a great time and our staff was accommodating to your needs. Please come back and see us soon.

8/10 不錯

William

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Disappointed that we were not told the pool and hot tub were under construction.
於 2024 年 2 月住了 1 晚
Amoy 於 2024年3月27日的回應
Thank you for your recent stay with us. We are happy that you had a great time and our staff was accommodating to your needs. Our pool will be opened again in April. Please come back and see us soon.

10/10 優異

Thomas (North Myrtle Beach)

讚好：整潔度、職員與服務和住宿狀況
Excellent staff and facilities.
於 2024 年 2 月住了 2 晚
Amoy 於 2024年3月27日的回應
Thank you for your recent stay with us. We are happy that you had a great time and our staff was accommodating to your needs. Please come back and see us soon.

8/10 不錯

Kristen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great for visiting HPU students
於 2024 年 2 月住了 2 晚
Amoy 於 2024年3月27日的回應
Thank you for your recent stay with us. We are happy that you had a great time and our staff was accommodating to your needs. Please come back and see us soon.

10/10 優異

Andrew

讚好：整潔度、職員與服務和住宿狀況
Everything was great
於 2024 年 2 月住了 1 晚
Amoy 於 2024年3月27日的回應
Thank you for your recent stay with us. We are happy that you had a great time and our staff was accommodating to your needs. Please come back and see us soon.

8/10 不錯

Dawn

伴侶同遊
讚好：整潔度和職員與服務
Not much to say..just a typical marriott hotel..bathrooms need update..but check in was easy and hotel seems to be clean..so that is a good thing!
於 2024 年 2 月住了 1 晚
Amoy 於 2024年3月27日的回應
Thank you for your recent stay with us. We are happy that you had a great time and our staff was accommodating to your needs. Please come back and see us soon.

10/10 優異

Duane

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very Clean and Staff was friendly. Could use an upgrade to the fitness room.
於 2024 年 1 月住了 2 晚
Amoy 於 2024年3月27日的回應
Thank you for your recent stay with us. We are happy that you had a great time and our staff was accommodating to your needs. Please come back and see us soon.

8/10 不錯

Anita

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly!
於 2024 年 1 月住了 1 晚

10/10 優異

Janelle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Ebony 於 2024年1月26日的回應
Thank you for your feedback.

10/10 優異

John

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Might come back. Cafe is out of the question!
Restaurant/cafe was a huge disappointment , especially breakfast. Understaffed and staffed poorly trained. Both good items I ordered were not available but was only told after they had rang me up and I had been waiting at my table 20 minutes. Food items way overpriced! Desk staff at check in and check out was amazing. A huge asset to your hotel!
於 2024 年 1 月住了 1 晚
Ebony 於 2024年1月26日的回應
Hello, thank you for your feedback. I am sorry to hear about the experience you had with the Bistro but I do hope you will come back and give us a second chance.

10/10 優異

Nancy

讚好：職員與服務
於 2024 年 1 月住了 1 晚
Ebony 於 2024年1月26日的回應
Thank you for your feedback.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 5 晚
Ebony 於 2024年1月26日的回應
Thank you for your feedback.

10/10 優異

Donald E

於 2023 年 12 月住了 1 晚
Ebony 於 2024年1月26日的回應
Thank you for your feedback.

10/10 優異

Paul

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful hotel, awesome service, staff extremely professional.
於 2023 年 12 月住了 1 晚
Daniel 於 2023年12月5日的回應
Thank you for your feedback!!

8/10 不錯

Lyric

讚好：整潔度和住宿狀況
於 2023 年 11 月住了 2 晚
Daniel 於 2023年11月29日的回應
Thank you for your feedback!!

10/10 優異

Riteshkumar

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Like it because it is away from traffic and noise.
於 2023 年 11 月住了 1 晚
Daniel 於 2023年11月29日的回應
Thank you for your Feedback!!

2/10 很差

Loria

不滿：整潔度、職員與服務、設施服務和住宿狀況
Booked this hotel for a doctor visit next day , I actually lived 1and a half hour away so made a reservation. I needed a pool for disability exercises and there was no pool available because of construction. There was no notification while making reservations. Had to make get another room at another place. Very Very disappointed and hotel was not accommodating at ALL or apologetic at all.
於 2023 年 11 月住了 1 晚
Daniel 於 2023年11月21日的回應
We are sorry to hear that you did not enjoy your experience with us!! hopefully we can fulfill you needs next time!!

10/10 優異

Kristen (Westland)

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was huge! The staff were amazing and helped us with directions and recommendations to local restaurants. They were so sweet and helpful! The rooms were amazing and although I only stayed 1 night it was a great night.
於 2023 年 11 月住了 1 晚
Daniel 於 2023年11月21日的回應
Thank you for your feedback!!

4/10 欠佳

Howard

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Daniel 於 2023年11月21日的回應
Thank you for your feedback!!

10/10 優異

Kristen

讚好：整潔度、職員與服務和住宿狀況
Perfect place when visiting a HPU student.
於 2023 年 11 月住了 2 晚
Daniel 於 2023年11月13日的回應
Thank you for your feedback, Please join us again sometime!!

10/10 優異

Dannette

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Daniel 於 2023年11月10日的回應
Thank you for your Feedback!!!

10/10 優異

Arnald

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
Staff is supportive, Hotel room is clean and I Love my stay at this Hotel
於 2023 年 11 月住了 1 晚
Daniel 於 2023年11月10日的回應
Thank you for your Feedback!!!

10/10 優異

Lorena

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Daniel 於 2023年11月1日的回應
Thank you for your feedback!!! We look forward to seeing you again some time!!

10/10 優異

Jorge

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Daniel 於 2023年10月29日的回應
Thank you for your feedback!! Have a wonderful weekend!!

4/10 欠佳

Ashley (Greer)

於 2023 年 10 月住了 1 晚
Daniel 於 2023年11月13日的回應
We are sorry to hear that you did not enjoy your stay with us. We will work on providing better service for you next time!!

8/10 不錯

Francesco

於 2023 年 10 月住了 1 晚
Daniel 於 2023年10月29日的回應
Thank you for your feedback!! have a wonderful weekend!!

10/10 優異

John

於 2023 年 10 月住了 1 晚
Daniel 於 2023年10月7日的回應
Thank you for your feedback, Please visit us again sometime!!

10/10 優異

Paola

讚好：整潔度、職員與服務和住宿狀況
Nice hotel with excellent staff. Clean but could use some updates with the bathroom and furniture .
於 2023 年 9 月住了 1 晚
Daniel 於 2023年9月28日的回應
Thank you for your feedback!! we appreciate your response and hope that you will visit us again sometime!!

10/10 優異

Holly

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Daniel 於 2023年9月13日的回應
Thank you for your feedback!! we really appreciate you staying with us, and hope to see you again sometime!!

10/10 優異

Elizabeth

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were all very friendly, helpful. The room (double queen) was clean, spacious...the bathroom was clean and spacious, great shower head, and the tub was a low step.
於 2023 年 9 月住了 3 晚
Daniel 於 2023年9月7日的回應
Thank you for your feedback!! we appreciate the kind comments and we are glad that you enjoyed you stay with us. Please visits us again sometime!!

10/10 優異

Steven

家人同遊
讚好：住宿狀況
Nice property sorry the location is next to a defunct shopping mall. But really nice facility!
於 2023 年 8 月住了 1 晚
Daniel 於 2023年8月30日的回應
Thank you for your feedback!!! We hope you visit us again sometime!!

10/10 優異

Angela

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Daniel 於 2023年8月21日的回應
Thank for the feedback and staying with us!! please come visit us some time again!!

10/10 優異

Kazuo

於 2023 年 8 月住了 4 晚
Daniel 於 2023年9月7日的回應
Thank you for your feedback!! please visit us again sometime!!

8/10 不錯

Jennifer

於 2023 年 8 月住了 1 晚
Daniel 於 2023年9月1日的回應
Thank you for your feedback!! please join us again sometime!!

10/10 優異

Maria

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2023 年 7 月住了 2 晚
Daniel 於 2023年7月31日的回應
We appreciate your feedback!! Thank you for staying with us!!

10/10 優異

Adam

於 2023 年 7 月住了 1 晚
Daniel 於 2023年8月14日的回應
Thank you for staying with us and the feedback!! we look forward to seeing you again sometime. Have a wonderful day!!

2/10 很差

Sandra LaVache

於 2023 年 7 月住了 1 晚
Daniel 於 2023年8月3日的回應
We are very sorry to hear that you did not enjoy your stay with us!! Thank you for rating us and we will work on meeting your expectations, should you book at our hotel again!!!

10/10 優異

Adam

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚
Daniel 於 2023年6月26日的回應
Thank you for staying with us!! please visit us again sometime!!

10/10 優異

Kevin

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Great
於 2023 年 6 月住了 2 晚
Daniel 於 2023年6月19日的回應
Thank you for the review!! please stay again with us sometime!!

8/10 不錯

Doreen

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice place to stay while doing some furniture shopping with my sister. Hotel was clean and quiet, staff pleasant, and the back courtyard was lovely to sit outside in the evening. Pool was under construction so that was a bit disappointing but we loved that we could print our boarding passes ourselves in the lobby. Would stay again.
於 2023 年 6 月住了 2 晚
Daniel 於 2023年6月19日的回應
Thank you for the review!! Please stay with us again sometime!!

10/10 優異

john

於 2023 年 6 月住了 1 晚
Daniel 於 2023年6月28日的回應
Thank you for rating and staying with us!!! please visit us again sometime!!

10/10 優異

Marlyn

讚好：整潔度、職員與服務和住宿狀況
😍😍
於 2023 年 5 月住了 2 晚
Daniel 於 2023年5月30日的回應
Thank you for rating us!! have a wonderful week, and please stay with us again sometime!!

10/10 優異

Francisco

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 2 晚
Daniel 於 2023年5月30日的回應
Thank you for rating us!! have a wonderful week, and please stay with us again sometime!!

10/10 優異

gina

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 4 月住了 1 晚
Daniel 於 2023年5月30日的回應
Thank you for rating us!! have a wonderful week, and please stay with us again sometime!!